Thursday, June 24, 2010

Scheduled Hardware Maintenance Thursday 23:00 of June 24 - Friday 03:00 of June 25, 2010

JustSnipe will be performing servers maintenance starting Thursday 23:00 of June 24 - Friday 03:00 of June 25, 2010 Pacific Time, to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

JustSnipe Support

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Emergency System Maintenance 3:20 - 3:50 6/24/2010

JustSnipe is performing network maintenance starting around 3:20 - 3:50 6/24/2010 (Pacific Time), to optimize our network system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during this time may not be executed. Certain parts of our website will not be accessible and may generate "Temporary Error" message.

This maintenance is necessary in order to provide your service with high availability offerings for auction sniper.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Sunday, June 20, 2010

Snipe Group is Temporary Disable

Snipe Group feature is temporary disable due to changes in eBay page format and caused our system to mis-interpret the result page . Engineer is working to find a solution for the new page format.

Users who already have scheduled bid to the snipe group must manually delete items out of the group to avoid bid being placed when condition is already met.

We are sorry for the inconvenience.


JustSnipe Support

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Emergency System Maintenance 7:40 - 8:00 6/20/2010

JustSnipe is performing network maintenance starting around 7:40 - 8:00 6/20/2010 (Pacific Time), to optimize our network system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Certain parts of our website will not be accessible and may generate "Temporary Error" message.This maintenance is necessary in order to provide your service with high availability offerings for auction sniper.

We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Thursday, June 17, 2010

Network Connection Problem

Between 0:00 - 01:30 of 6/17/2010 , connections from our servers were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically during that period. Some users may experience error message ("Sorry, your sign-in id is not in our record ") when signing in to JustSnipe account.

The issue was resolved by itself.

We are sorry for the inconvenience.


JustSnipe Support

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