Tuesday, November 29, 2005

Web Server Scheduled Maintenance Nov 29th

Update (4:50), as of 4:30 AM, the network has been restored. All operations are returning to normal.

We have been informed by the network engineers that the maintenance took more time than they anticipated and caused users to be unable to sign in to our site. Sorry for the inconvenience.


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Update(4:12), there seems to be some issues with the network system that prevent users to access our site. We are working to resolve this issue and will post more update.


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Web Server Scheduled Maintenance from 23:00 on Tuesday Nov 29th to 01:00 on Wednesday Nov 30th 2005

JustSnipe have scheduled web server maintenance starting around 23:00 on Tuesday Nov 29th to 01:00 on Wednesday Nov 30th 2005 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.

This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Monday, November 21, 2005

Intermittent eBay Server Problem

Intermittent eBay Server Problem.

Around 17:21- 17:24 and 18:19 - 18:32 of Nov 21st; connections from both of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and appeared to be corrected by itself. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support
Auction sniper

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Thursday, November 17, 2005

Scheduled Maintenance for 00:01 - 03:00 of Friday November 18th 2005

Scheduled Maintenance for 00:01 - 03:00 of Friday November 18th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 November 18th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

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Thursday, November 10, 2005

Scheduled Maintenance Nov 12th 2005

Scheduled Maintenance for 21:01 - 23:59 of Friday November 12th 2005

JustSnipe have scheduled servers maintenance starting around 21:01 - 23:59 of Friday November 12th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Wednesday, November 02, 2005

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 17:11 - 17:27 of Oct 2nd. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Sunday, October 30, 2005

eBay Servers Problem

eBay Servers Problem

From 18:45 - 18:58 of 10/30/2005, some of eBay's servers experienced time-out issue. Connections from our multiple-server locations confirmed that the issue was on eBay's network. The issue seemed to be corrected by itself.

Some users who had snipes scheduled during the time may receive "Snipe Error" and "Auction Ended" message in their snipe result. Sorry for any inconvenience.

JustSnipe Support

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Monday, October 17, 2005

eBay Sign in Problem

eBay Sign in Problem 10/17/2005

(20:59) The problem seemed to be intermittent issue and it was corrected by itself. Some users who had snipes scheduled during 17:50 - 18:50 may receive "Snipe Error" and "Auction Ended" message in their snipe result.

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Starting around 17:50, eBay is having problem with the sign in server and cause some users to receive "Snipe Error" and "Auction Ended" message in their snipe result.

We are investigating the issue and will post more details soon.

JustSnipe Support

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Friday, October 14, 2005

Emergency Hardware Maintenance

Emergency Hardware Maintenance for 03:30 - 04:30 of Oct 14th 2005

JustSnipe is performing servers maintenance starting around 03:30 - 04:30 of Oct 14th 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Sunday, October 09, 2005

Web Server Outage

Web Server Outage 10/9/2005


(06:00 10/9/2005) The issue has been resolved. We are still waiting for the confirmation from network engineers. This issue affected only the web server, our bid servers are operating as normal. We will post more details soon.

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Our web server experienced network outage. Engineers have been notified. We are working to solve this issue as fast as we can. Sorry for any inconvenience.

All bid executions are working fine. Users may not be able to schedule new bids, update, or cancel any current bid.

JustSnipe Support

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Thursday, October 06, 2005

Intermittent Network Connection Problem

Intermittent Network Connection Problem.

Around 18:09 - 18:10, 18:20 - 18:21, and 19:00 - 19:01 of Oct 6th; connections from both of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and appeared to be corrected by itself. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support
Auction sniper

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