Sunday, April 20, 2008

Linked PayPal and eBay Account

Linked PayPal and eBay Account.

Lately, eBay implemented a more strict buyer requirement, especially the linked ebay id and PayPal account. When the auction is listed with PayPal payment only (no other forms of payment accepted), eBay system would automatically require a link between eBay id and PayPal account.

Also, some people have reported that their accounts have already linked but the link between eBay id and PayPal may be broken.

To ensure that your bid will not fail, please re-establish the link between eBay - PayPal.

Linking your eBay account to your PayPal account:
http://pages.ebay.com/help/account/ebay-payments-my-payments.html#linking



  • Sign into your eBay account and click on "My eBay"
  • From the left column of My eBay, under My Account, click the “Addresses” link.
  • On the Addresses page, click the “View all shipping addresses” link.
  • In the "About Addresses” section, check if there is any PayPal Account currently linked to this eBay account. If no current link, click the Add PayPal Addresses button and sign into your PayPal account. When you sign in to your PayPal account, your eBay and PayPal Verified Accounts will be linked.
  • If there is already a linked PayPal account, check to make sure it is the correct one. Otherwise, remove the link and link to the correct one by clicking the Add PayPal Addresses button.



Please check your eBay account and PayPal account again to prevent any fail snipe bid.


JustSnipe Support


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Saturday, April 19, 2008

Problem when Schedule New Snipe

Problem when Schedule New Snipe

4/19/08 18:45. The issue has been resolved. If you are still getting the same error or noticing any unusual display, please let us know the auction number.

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Starting from 14:45, Users may experience problems when scheduling new snipes with error message stated "Internal Eror" message. The issue affects only new scheduling process. All snipe orders that have already been scheduled are executed and submitted to eBay without any problem.

We are working to correct the issue and will post more update.

Sorry for the inconvenience.

JustSnipe Support

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Sunday, March 09, 2008

Daylight Saving Time on Sunday 9th 2008

Daylight Saving Time on Sunday 9th 2008

At 02:00 (local time) Sunday 9th, 2008, clocks in the United States begin Daylight Saving Time, clocks spring forward from 1:59 a.m. to 3:00 a.m.

Our system has been adjusted for this change and we do not expect any issue. But we have our engineers on stand by in case if there is any problem with eBay servers.


JustSnipe Support

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Monday, March 03, 2008

Database Server Upgrade 00:01 - 04:00 Friday Mar 7, 2008

Database Server Upgrade 00:01 - 04:00 Friday Mar 7, 2008

JustSnipe will be upgrading a main database server between

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00:01 - 04:00 (AM) Friday Mar 7, 2008 (Pacific Time) (GMT-8).

08:01 - 12:00 Friday Mar 7, 2008 (UTC)
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During the upgrade, we need to turn off all connections to our main database server which means that no users can perform any adding/deleting/cancelling snipe orders. Certain parts of our website will not be accessible and may generate "Temporary Error" message. This upgrade is crucial and necessary in order for us to provide a better auction sniper software.

Any snipe orders that are scheduled to be executed during this time frame may not be processed or sent to eBay.
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JustSnipe Support


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Sunday, March 02, 2008

Network Connection Problem

Intermittent Network Connection Problem (3/2/2008 18:25).

(3/2/2008 18:25 - 18:34) Connections from our main bidding servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem to both users in the free plan and some members in the paid plan.

Although, the issues seem to be disappeared without any intervention from our engineers, please use cautions during this period.
Sorry for any inconvenience.

JustSnipe Support

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Thursday, January 31, 2008

eBay Page Not/Slow Responding

eBay Page Not/Slow Responding

(1/31/08) Throughout the day, we are seeing eBay page slow-non responding. The issue sporadically affects many users and it was intensified between 11:00 - 13:00. Some users may be losing bid with the error message "Snipe Error".

Currently (17:35), the issue seems be resolved by itself.
We will be monitoring any problem in the next 12 hours.


JustSnipe Support

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Tuesday, January 15, 2008

eBay Slow Responding Connections

eBay Slow Responding Connections.

From 15:30 - 17:00 of 1/15/2008, we are experiencing slow connection and page not responding to multiple eBay servers. Users who had snipes scheduled during that time may be receiving "snipe error" message. The issue happened sporadically.

Though eBay admitted that there was an issue but different time frame.
http://www2.ebay.com/aw/announce.shtml
http://www2.ebay.com/aw/core/200801150957401.html


We will be monitoring any problem in the next 12 hours.

JustSnipe Support

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Sunday, December 16, 2007

Intermittent Network Connection Problem

Intermittent Network Connection Problem.

Through out the day (12/16/2007), connections from our main bidding servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Friday, December 14, 2007

Emergency System Maintenance 01:30 - 02:00 of Dec 14, 2007

Emergency System Maintenance 01:30 - 02:00 of Dec 14, 2007

JustSnipe is performing network maintenance starting around 01:30 - 02:00 of Dec 14, 2007 (Pacific Time), to optimize our network system. Users will not be able to schedule /add /update /modify /cancel any snipes. Certain parts of our website will not be accessible and may generate "Temporary Error" message. This maintenance is necessary in order to provide your service with our high availability offerings for auction sniper.

We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Friday, November 30, 2007

Inconsistency eBay End Time

Inconsistency eBay End Time

As of 17:00 12/1/07, eBay seems to correct the issue.
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Starting on 11/29/07, we have been observing a few numbers of data inconsistencies on eBay End Time. The end of auction time is off by 1 hour. We have implemented a temporary solution for this issue but it looks like the problems may still persist on some of eBay servers. Please use cautions when placing snipe. We will post more update when eBay correct this issue.

JustSnipe Support