Update (09:00 1/26/2005), the flux of changes on ebay is still going on but we have applied the new patch that is now working. We expect everything is returning to normal again. Though we will be on the lookout for any changes in the next 12 hours.
We are sorry for any losing bids. This change is unexpected and we have been working hard to find a fix to this problem. Thank you for your understanding.
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Update (5:30 1/26/2005), there have been a flux of changes to the page format. Some bids are getting through but some are not. Please use extreme caution in the next 12 hours. It seems that the earlier patch did not give a good performance. We are working to find a new patch to correct it.
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Update (19:10), a temporary workaround and patch has been applied to the snipe process and, in the mean time, we temporary increase your leading time to compensate with the patch.
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Starting around 17:00, eBay has changed its page format and may cause some users to get the "Snipe Error" Message. Bids may not be placed on ebay. We are working to correct the issue and will post any update soon.
JustSnipe Support
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Tuesday, January 25, 2005
Monday, January 24, 2005
Intermittent eBay Connection Problem
Intermittent eBay Connection Problem
There has been a brief intermittent connection problem to eBay through out the day on Jan 24th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.
Please use caution when placing your snipes today eventhough eBay stated on its announcement board that the issue has been resolved.
JustSnipe Support
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There has been a brief intermittent connection problem to eBay through out the day on Jan 24th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.
Please use caution when placing your snipes today eventhough eBay stated on its announcement board that the issue has been resolved.
JustSnipe Support
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Friday, January 21, 2005
Network Connection Problem on Jan 21st, 2005
Network Connection Problem on Jan 21st, 2005
From 12:05 - 12:54, our bid servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. The problem was caused by the corrupted network router. We could re-route some of the bids to another network but some could not. Although we have recieved a confirmation from our network provider that the issue has been resolved, we are still keeping an eye on this issue. We apologize for the inconvenience.
JustSnipe Support
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From 12:05 - 12:54, our bid servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. The problem was caused by the corrupted network router. We could re-route some of the bids to another network but some could not. Although we have recieved a confirmation from our network provider that the issue has been resolved, we are still keeping an eye on this issue. We apologize for the inconvenience.
JustSnipe Support
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Tuesday, January 11, 2005
Emergency Reboot
Emergency Reboot 1/11/2005 16:40 - 16:50
We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.
Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.
JustSnipe Support
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We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.
Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.
JustSnipe Support
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Wednesday, January 05, 2005
Emergency Reboot
Emergency Reboot 1/5/2005 12:30 - 12:50
(12:30) We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.
Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.
JustSnipe Support
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(12:30) We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.
Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.
JustSnipe Support
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