eBay Network Problem

Update. The issue seems to be fixed by eBay.

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December 11, 2011, we are seeing eBay network problem. The issue happens sporadically throughout the day. Especially around 16:00 - 16:20, our system received an empty page from eBay when sending your bid to eBay servers.

We are still monitoring the process closely and we will post more update.

JustSnipe Support

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Problems with JustSnipe Mobile

18:00 November 27, 2011
The problem with signing in to JustSnipe Mobile has now been fixed. If you still experienced the same issue, please send us an email and please include your mobile device name and model. Thank you

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We experience some problems with JustSnipe Mobile.  Users might not be able to sign-in or view any item through its mobile interface. The issues occur only to http://m.justsnipe.com site.

We will post more update when the issue is resolved. Sorry for the inconvenience.

JustSnipe Support

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Scheduled System Maintenance Wednesday 22:00 of November 23 - Thursday 04:00 of November, 2011

JustSnipe will be performing servers maintenance starting Wednesday 22:00 of November 23 - Thursday 04:00 of November, 2011 Pacific Time, to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.

JustSnipe Support 

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New JustSnipe Add-on

Another way to schedule a new snipe with the new JustSnipe Add-on at
http://www.justsnipe.com/addon/ 

Snipe System Problem

We experienced failed bid between 1:00 - 3:00 (Pacific Time Zone) of November 6th, 2011. The issue affected a few number of users who had snipes during the time, the error message would show error #8 and bids were not executed. Engineers have been informed and they created a temporary workaround. The issue has now been contained.

We are sorry for the inconvenience.

JustSnipe Support

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Problems with Import from eBay Watch List Function

We have problem importing "Watch List" items from eBay due to eBay page format changes. We are working to correct the issue and will post more update soon. We are sorry for the inconvenience.

* The problem is not affecting any of the sniping function.

JustSnipe Support

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eBay Time Lost Sync

During 0:45 - 7:00 August 12 2011, We notice that time on eBay servers seemed to lose sync with the atomic clock by going slower than normal 20-25 seconds. It causes some bids to be registered on eBay as if they are being placed 20-25 seconds instead of 5 seconds.

As of now, the issue seems to be corrected by itself. 

JustSnipe Support
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Intermittent Network Connection Problem

Between 8:10 - 8:11 and - 11:30 - 11:34 of 5/1/2011 , there seemed to be issue with eBay network and it caused some users to lose bid and receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during that period. Some users may experience error message ("Sorry, your sign-in id is not in our record ") when signing in to JustSnipe account.

The issue was resolved by itself.

We are sorry for the inconvenience.

JustSnipe Support

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Sign in with your Facebook

You can now sign in to JustSnipe website with Facebook id. For the first time, an auction sniper website that allows user to sign in with Facebook. A simple sign in that unites your JustSnipe and Facebook together to make your life simpler.

https://www.justsnipe.com/auctions/signin.asp

JustSnipe: Bidding has never been this easy!

JustSnipe Support

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Introducing JustSnipe Mobile Edition

JustSnipe is launching its "Mobile Edition" at

http://m.justsnipe.com/

The website is a mini version of the "full site". You will be able to "Add New Snipe", "View Current Auction", "View Completed Auction", and "View JustWatch Auction". Some features are removed to allow contents to be loaded faster.

Currently this mobile edition is in "Beta phase". There may be some bugs that we have not known of. If you encounter any issue while browsing our mobile site from any of mobile browser, please let us know the problem (please include your cell phone brand/type/model).

Enjoy!


JustSnipe Support
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Intermittent Network Connection Problem

Between 12:50 - 13:10 of 1/17/2011 , connections from our servers were lost /or delayed and caused some users to lose bid and receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during that period. Some users may experience error message ("Sorry, your sign-in id is not in our record ") when signing in to JustSnipe account.

The issue was resolved by itself.

We are sorry for the inconvenience.

JustSnipe Support

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Temporary Site of the Old Interface

As everyone has noticed, we have changed our interface to a new one (after too many years). But for those of you who still like the old one, we still keep the interface temporary at
http://old.justsnipe.com/

Please note that the old interface may contain some bugs and we are not able to fix them at this time.

The new interface might still need more improvements and we welcome your suggestions. Anything that you would like to see, do let us know.

Thank you,


JustSnipe Support
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New Interface Implementation

Correction:
The implemention will be performed on Tuesday 11 January 2011
21:01 - 23:00 Pacific Time.

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We will be implementing new interface to JustSnipe website on Tuesday 12 January 2011 between 21:01 - 23:00. We do not expect any downtime from this implementation.


JustSnipe Support
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