We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
Wednesday, December 30, 2015
eBay Returns Invalid Item Error Dec 30, 2015
Starting from Dec 30, 2015 16:00 (Pacific), eBay has been randomly returning "Invalid Item" error page again.
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
Saturday, November 14, 2015
eBay Returns Invalid Item Error Nov 14, 2015
Update 8:00 (Pacific)
eBay has acknowledged and fixed the issue.
http://www2.ebay.com/aw/core/201511140512441.html
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Starting from Nov 14, 2015 12:15 (Pacific), eBay has been randomly returning "Invalid Item" error page again.
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
eBay has acknowledged and fixed the issue.
http://www2.ebay.com/aw/core/201511140512441.html
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Starting from Nov 14, 2015 12:15 (Pacific), eBay has been randomly returning "Invalid Item" error page again.
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
Monday, November 02, 2015
eBay Returns Invalid Item Error Nov 2, 2015
Update Nov 3, 2015 20:30 (Pacific), The issue has been stopped showing since 15:00. Though there is no official words from eBay like last time yet.
In the mean time, if you have problems with your JustSnipe account, please send us an email at support@justsnipe.com. We will look into your account promptly.
Remember to include the following information otherwise your email may not be answered.
- Registered email address
- eBay ID (no password)
- Browser name
Thank you.
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Starting from Nov 2, 2015 16:00 (Pacific), eBay has been randomly return "Invalid Item" error page again.
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
In the mean time, if you have problems with your JustSnipe account, please send us an email at support@justsnipe.com. We will look into your account promptly.
Remember to include the following information otherwise your email may not be answered.
- Registered email address
- eBay ID (no password)
- Browser name
Thank you.
-----
Starting from Nov 2, 2015 16:00 (Pacific), eBay has been randomly return "Invalid Item" error page again.
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
Thursday, October 29, 2015
eBay Returns Invalid Item Error
Update Oct 29, 2015 23:44. eBay has acknowledged and fixed the issue.
http://www2.ebay.com/aw/core/201510292151201.html
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Starting from Oct 29, 2015 18:50 (Pacific), eBay has been randomly return "Invalid Item" error page.
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
http://www2.ebay.com/aw/core/201510292151201.html
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Starting from Oct 29, 2015 18:50 (Pacific), eBay has been randomly return "Invalid Item" error page.
We are still monitoring the situation and will post more update soon. At this point, there is nothing that we can do from our end.
Please use caution if you have snipe/bid during this time. Your snipe may not be placed.
JustSnipe Support
=====
Friday, October 16, 2015
Modern Day Auctioning & Sniper Software Explained
Learn about Auction Sniping & Modern Day Online Auctioning
We are always trying to make things easier for our clients and generally just helping people understand modern day auctioning online better. For this reason we spent some time this month working with our designers to put together this informative graphic that will teach you a bit about the industry and what you should be looking for in auction sniper software, be it for eBay or any of the other websites that now offer an auction arena online today! We hope you like it and please feel free to share it around if you do.
Wednesday, October 14, 2015
System Maintenance 00:00 - 03:00 10/16/2015
JustSnipe is performing system maintenance starting between 00:00 - 03:00 10/16/2015 (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.
Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.
We are sorry for the short notification and thank you for your patience.
JustSnipe Support
=====
Maintenance Time:
http://www.timeanddate.com/worldclock/fixedtime.html?msg=JustSnipe+System+Maintenance+00%3A00+-+03%3A00+10%2F16%2F2015&iso=20151016T00&p1=224&ah=3
Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.
We are sorry for the short notification and thank you for your patience.
JustSnipe Support
=====
Maintenance Time:
http://www.timeanddate.com/worldclock/fixedtime.html?msg=JustSnipe+System+Maintenance+00%3A00+-+03%3A00+10%2F16%2F2015&iso=20151016T00&p1=224&ah=3
Tuesday, September 01, 2015
Issue with JustSnipe Mobile
Update 23:00. The issue has now been resolved. If you still cannot access JustSnipe mobile site, please contact us again.
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We experience some problems with JustSnipe mobile. Users may not be able to access the site, sign in, or view item through the mobile interface.
The issue occurs only to JustSnipe mobile interface. All snipes that have been scheduled are working as usual.
We are working to fix the issue and will post more update soon. Sorry for the inconvenience.
JustSnipe Support
=====
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We experience some problems with JustSnipe mobile. Users may not be able to access the site, sign in, or view item through the mobile interface.
The issue occurs only to JustSnipe mobile interface. All snipes that have been scheduled are working as usual.
We are working to fix the issue and will post more update soon. Sorry for the inconvenience.
JustSnipe Support
=====
Thursday, June 18, 2015
System Maintenance 00:00 - 03:00 06/19/2015
JustSnipe is performing system maintenance starting between 00:00 -
03:00 06/19/2015 (Pacific Time), to optimize the system. Users may not
be able to
schedule /add /update /modify /cancel any snipes.
Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.
We are sorry for the short notification and thank you for your patience.
JustSnipe Support
=====
Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.
We are sorry for the short notification and thank you for your patience.
JustSnipe Support
=====
Wednesday, June 10, 2015
System Maintenance 00:00 - 03:00 06/10/2015
JustSnipe is performing system maintenance starting between 00:00 - 03:00 06/10/2015 (Pacific Time), to optimize the system. Users may not be able to
schedule /add /update /modify /cancel any snipes.
Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.
We are sorry for the short notification and thank you for your patience.
JustSnipe Support
=====
Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.
We are sorry for the short notification and thank you for your patience.
JustSnipe Support
=====
Sunday, May 31, 2015
May 31 Intermittent eBay Problem
From 10:30 - 15:30 (Pacific) of May 31, 2015, we are seeing intermittent error message from eBay when our system tried to place bid on the "Place Bid" page. The message from eBay stated "Page Not Responding".
Please use caution during this time.
Our system will store the last eBay responding page for 14 days. You can download the page by clicking on the status message of each snipe in the "Completed Auction" section of your JustSnipe account.
If you still have any question, please send us email. Unfortunately, there is nothing that we can do when eBay has its internal problem.
JustSnipe Support
=====
Page Not Responding
The eBay page or feature you are attempting to access is not responding.
Please try the options below:
- Try to access the feature dir
Please use caution during this time.
Our system will store the last eBay responding page for 14 days. You can download the page by clicking on the status message of each snipe in the "Completed Auction" section of your JustSnipe account.
If you still have any question, please send us email. Unfortunately, there is nothing that we can do when eBay has its internal problem.
JustSnipe Support
=====
Monday, May 11, 2015
Problems at JustSnipe
From 02:45 to 04:15 Pacific (UTC-7), JustSnipe experienced hardware problems and caused some erroneous behaviors such as:
- No snipe shown in the "Active Auction" page after scheduled a snipe order with a confirmation message panel.
- Snipe Error #8
As of now, the issue has been fixed. During the time, some snipes were not executed. However the majority snipes have been sent to eBay without any issue.
We are sorry for the inconvenience.
JustSnipe Support
=====
- No snipe shown in the "Active Auction" page after scheduled a snipe order with a confirmation message panel.
- Snipe Error #8
As of now, the issue has been fixed. During the time, some snipes were not executed. However the majority snipes have been sent to eBay without any issue.
We are sorry for the inconvenience.
JustSnipe Support
=====
Problems when Importing eBay Watch through Mobile Device
Update 21:30 - 05/16/2015
We have implemented a fix for this issue. You should now be able to import using mobile device. If you still have an issue, please send us an email.
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Some users may not be able to import auction items from eBay Watch List if using mobile device.
Currently our system cannot import eBay Watch List when you are clicking the import button using any mobile device. The issue is related to the "device" not the web address.
Both http://m.justsnipe.com and http://www.justsnipe.com will behave the same if your device is mobile.
You will still be able to import when you are using any desktop computer or browser.
We are working to find a workaround for this issue.
Thank you,
JustSnipe Support
=====
We have implemented a fix for this issue. You should now be able to import using mobile device. If you still have an issue, please send us an email.
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Some users may not be able to import auction items from eBay Watch List if using mobile device.
Currently our system cannot import eBay Watch List when you are clicking the import button using any mobile device. The issue is related to the "device" not the web address.
Both http://m.justsnipe.com and http://www.justsnipe.com will behave the same if your device is mobile.
You will still be able to import when you are using any desktop computer or browser.
We are working to find a workaround for this issue.
Thank you,
JustSnipe Support
=====
Monday, May 04, 2015
Hardware Maintenance on May 7, 2015 - May 8, 2015
Update 00:25 - 05/08/2015
The maintenance is now completed. However we will keep monitoring if there is any problems that may occur in the next 2-3 hours.
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JustSnipe will perform hardware maintenance in the evening of the following date.
# Thursday 05/07/2015
Time: 23:00 - 23:59 (UTC-7)
Pacific Daylight Time
# Friday 05/08/2015
Time: 00:00 - 02:59 (UTC-7)
Pacific Daylight Time
The maintenance duration will take approximately 4 hours. This maintenance is very crucial to the system performance.
During this time frame, you will not be able to access your JustSnipe account. All snipes will not be executed. Bids that have been scheduled will result in "Snipe Error".
Please use caution if you have snipes scheduled during this maintenance period. We are sorry for the short notification.
JustSnipe Support
=====
The maintenance is now completed. However we will keep monitoring if there is any problems that may occur in the next 2-3 hours.
-----
JustSnipe will perform hardware maintenance in the evening of the following date.
# Thursday 05/07/2015
Time: 23:00 - 23:59 (UTC-7)
Pacific Daylight Time
# Friday 05/08/2015
Time: 00:00 - 02:59 (UTC-7)
Pacific Daylight Time
The maintenance duration will take approximately 4 hours. This maintenance is very crucial to the system performance.
During this time frame, you will not be able to access your JustSnipe account. All snipes will not be executed. Bids that have been scheduled will result in "Snipe Error".
Please use caution if you have snipes scheduled during this maintenance period. We are sorry for the short notification.
JustSnipe Support
=====
Monday, March 16, 2015
Email Notification Outage for Some Email Addresses
Currently some users with email at yahoo.com (or those whose providers are using the same infrastructure at Yahoo) may not be able to receive any email notification sending from us.
These emails include:
- JustSnipe Sign In/Password Reset.
- JustSnipe Below-bid notification.
Engineers have been notified of the issue and they are working to correct the problem. However we do not have any estimate time when it will be fixed.
The issue has no affect on the bid/snipe. Your bid will still be sent to eBay.
For those who needs assistance to reset the JustSnipe sign in, please send your question to support@justsnipe.com
We are sorry for the inconvenience.
Thank you,
JustSnipe Support
=====
These emails include:
- JustSnipe Sign In/Password Reset.
- JustSnipe Below-bid notification.
Engineers have been notified of the issue and they are working to correct the problem. However we do not have any estimate time when it will be fixed.
The issue has no affect on the bid/snipe. Your bid will still be sent to eBay.
For those who needs assistance to reset the JustSnipe sign in, please send your question to support@justsnipe.com
We are sorry for the inconvenience.
Thank you,
JustSnipe Support
=====
Sunday, February 15, 2015
Automated Price Checking is Down
(03:30 Feb 16, 2015) The issue has now been corrected. Everything is now back to normal.
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Currently the price check system is temporarily down. The current price of auction in your JustSnipe account may not reflect the current or correct price. We are working to fix the issue and we will post more update soon.
The issue does not affect the snipe system. Your bids are being sent to eBay without any problems.
We are sorry for the inconvenience.
JustSnipe Support
=====
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Currently the price check system is temporarily down. The current price of auction in your JustSnipe account may not reflect the current or correct price. We are working to fix the issue and we will post more update soon.
The issue does not affect the snipe system. Your bids are being sent to eBay without any problems.
We are sorry for the inconvenience.
JustSnipe Support
=====