Monday, December 19, 2005

eBay Servers Problem

eBay Servers Problem

For more information about this outage, please visit the following page on ebay for details:
http://www2.ebay.com/aw/announce.shtml
http://www2.ebay.com/aw/core/200512190625281.html



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Starting from 5:20 of 12/19/2005, some of eBay's servers experienced time-out issue. Connections from our multiple-server locations confirmed that the issue was on eBay's network.

The issue still persists. Some users who had snipes scheduled during the time may receive "Snipe Error" and "Auction Ended" message in their snipe result.

We will post more update as soon as eBay has corrected this issue.

JustSnipe Support

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Web Server Scheduled Maintenance from 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005

Web Server Scheduled Maintenance from 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005

JustSnipe have scheduled web server maintenance starting around 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Tuesday, December 06, 2005

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 04:06 of Dec 6th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Sunday, December 04, 2005

Network Connection Problem on Dec 4th, 2005

Network Connection Problem on Dec 4th, 2005

From 17:57 - 18:04, our bid servers experienced connectivity issue with the backbone network system that results in missing bid during this time frame. The connectivity issue was intermittent and does not affect all bids. The problem seems to be corrected by itself. We are sorry for the inconvenience.

JustSnipe Support

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Saturday, December 03, 2005

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.


Starting from 12:23 of Dec 3rd, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Tuesday, November 29, 2005

Web Server Scheduled Maintenance Nov 29th

Update (4:50), as of 4:30 AM, the network has been restored. All operations are returning to normal.

We have been informed by the network engineers that the maintenance took more time than they anticipated and caused users to be unable to sign in to our site. Sorry for the inconvenience.


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Update(4:12), there seems to be some issues with the network system that prevent users to access our site. We are working to resolve this issue and will post more update.


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Web Server Scheduled Maintenance from 23:00 on Tuesday Nov 29th to 01:00 on Wednesday Nov 30th 2005

JustSnipe have scheduled web server maintenance starting around 23:00 on Tuesday Nov 29th to 01:00 on Wednesday Nov 30th 2005 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.

This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Monday, November 21, 2005

Intermittent eBay Server Problem

Intermittent eBay Server Problem.

Around 17:21- 17:24 and 18:19 - 18:32 of Nov 21st; connections from both of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and appeared to be corrected by itself. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support
Auction sniper

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Thursday, November 17, 2005

Scheduled Maintenance for 00:01 - 03:00 of Friday November 18th 2005

Scheduled Maintenance for 00:01 - 03:00 of Friday November 18th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 November 18th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

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Thursday, November 10, 2005

Scheduled Maintenance Nov 12th 2005

Scheduled Maintenance for 21:01 - 23:59 of Friday November 12th 2005

JustSnipe have scheduled servers maintenance starting around 21:01 - 23:59 of Friday November 12th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Wednesday, November 02, 2005

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 17:11 - 17:27 of Oct 2nd. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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