Sunday, October 29, 2006

eBay Daylight Saving Time Change Issue.

eBay seemed to correct the issue.

Though some users may exeperience missing snipe with the error message "Auction Ended Early". Some snipe orders might be executed prior before the auction is ended.

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eBay Daylight Saving Time Change Issue. There seems to be issues with some of eBay servers when the Standard daylight has been adjusted.

This issue started around 1:00 AM Pacific. Snipe orders were executed and submitted to eBay but some of eBay servers responsed back with the auction ended error message.

We are investigating the issue and will post more details soon.


JustSnipe Support

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Wednesday, September 27, 2006

Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006

Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Sunday, September 17, 2006

Intermittent eBay Connection Problem

Intermittent eBay Connection Problem.

Starting from 11:00 of September 17, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.Please use cautions during this period. We will be monitoring any problem in the next 12 hours.

Sorry for any inconvenience.

JustSnipe Support

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Tuesday, September 12, 2006

Server Problem

We are experiencing server problem starting from 17:50 of Sep 12, 2006.
We are investigating the issue and will post more details.

Snipes may have not been executed.

JustSnipe Support

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Wednesday, August 30, 2006

Emergency Hardware Maintenance for 3:30- 4:00 of Aug 30, 2006

Emergency Hardware Maintenance for 3:30- 4:00 of Aug 30, 2006

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 3:30- 4:00 of Aug 30, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Wednesday, August 16, 2006

Emergency Hardware Maintenance for 2:00- 2:30 of Aug 16, 2006

Emergency Hardware Maintenance for 2:00- 2:30 of Aug 16, 2006

JustSnipe is performing servers maintenance starting around 2:00- 2:30 of Aug 16, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Wednesday, August 09, 2006

Emergency Hardware Maintenance

Emergency Hardware Maintenance for 15:30 - 16:00 of Aug 9, 2006

JustSnipe is performing servers maintenance starting around 15:30 - 16:00 of Aug 9, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Sunday, August 06, 2006

Intermittent eBay Connection Problem

Intermittent eBay Connection Problem.

(20:03) Everthing seems to be back to normal again after we have reset and reroute the network connection. Please use extreme caution if you have any pending snipe in the next 12 hour priod.

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(19:27) We will reset the connection and it may cause interuption to our site for 3-4 minutes.

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(19:05) The problem still exists. We are seeing more connection problems from 18:00. Our engineers are working to correct the issue.

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Starting from 12:00 to 13:30 of Aug 6th, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours.
Sorry for any inconvenience.

JustSnipe Support

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Tuesday, August 01, 2006

Emergency Hardware Maintenance for 04:00 - 04:30 of Aug 1st 2006

Emergency Hardware Maintenance for 04:00 - 04:30 of Aug 1st 2006

JustSnipe is performing servers maintenance starting around 04:00 - 04:30 of Aug 1st 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Monday, July 31, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 18:00 of July 31. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The problem from eBay has not been resolved.

Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

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