Sunday, October 24, 2004

Ended Auction Displayed Incorrect Result

Ended Auction Displayed Incorrect Result

(00:35) We are temporary adding another bid server for your sniping and the addition server may cause incorrect snipe result displayed in your ended auction page. Your scheduled snipes are executed normally except the short-description result. Please check with ebay auction again for the correct bid result. You may receive this error message for another 3-4 days.

Any users who receives "Snipe Error" result and is not sure if your ebay information that you have with us is accurate or not, please validate your information again.

JustSnipe Support

====

Thursday, October 21, 2004

eBay Page Format Changed

eBay Page Format Changed on 10/21/04 : Resolved

(18:04) We have issued a temporary fix for this problem and it should resolve this error message. A permarment resolution is being done concurrently and will be applied.


-----
(15:00) eBay has changed its page format and may cause some users to get the "Invalid Auction Number" Error Message when trying to schedule new snipes.

We are working to correct this issue.

All bids are executed as normal.Only new snipe cannot be scheduled.We will post any update soon when the issue has been corrected.We are sorry for any convenience.

JustSnipe Support

=====

Monday, October 18, 2004

Network Outage

Network Outage: Resolved

(09:20) The network problem has been resolved. At this moment, all operations are returned to normal. Though, some scheduled bids from 09:07 - 09:15 might have been missed due to this outage. We apologize for the inconvenience.


-----
(09:00) we are experiencing a network outage at our colocation facility that resulted in inaccessible to our member's area and missing snipes. We are investigating the problem and try to find a fix to this issue. We apologize for the inconvenience.

JustSnipe Support

=====

Monday, October 11, 2004

Bid Execution Error

Bid Execution Error: Resolved

(05:05 10/11/2004) We have located the problem in the main bid server and corrected the issue. All bid executions are resumed to normal. We apologize for any inconvenience.

-----
Starting at 3:34 10/11/2004, we experienced bid execution error. The problem still persists. We are working to correct this issue. Users will experience missing bid and snipe error. We apologize for the inconvenience.

JustSnipe Support.

=====

Sunday, October 10, 2004

Importing Watch Item is Temporary Down

Importing Watch Item is Temporary Down

October 10th, 2004 (13:00). Users may not be able to import items from ebay watch list. We are working to correct this issue.

JustSnipe Support

=====

Tuesday, October 05, 2004

Scheduled Maintenance for 1:00 - 3:00 AM October 8th 2004

JustSnipe have scheduled servers maintenance for Friday, 8 October 2004 1:00 - 3:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We appreicate your patience and thank you for using JustSnipe.com

JustSnipe Support

=====