Auction Sniper Software Maintenance 00:01 - 03:00 07/29/2016

JustSnipe will be upgrading parts of our core auction sniper software starting between 00:00 - 03:00 07/29/2016 (Pacific). Parts of our website may not be accessible for brief moments during the maintenance period.

Please note that if you have snipes scheduled during this time, they may not be executed and may cause "Snipe Error".

You can view the schedule in different time zone here. 


We are sorry for the short notification and thank you for your patience.



JustSnipe Support









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Forum:
http://forums.justsnipe.com/

News:
http://blog.justsnipe.com/

Intermitten eBay Sign in Problem

If you are experiencing with the error message #100011 and #704 with your snipe orders or in JustSnipe account, you need to update/change your eBay password to a stronger combination.

Notes to error #100011, please double check your eBay id that you have on file. If you have changed your eBay id at eBay site more than 30 days ago, you will need to update the new id on JustSnipe as well.

Please follow instruction on this page to make an update:
http://blog.justsnipe.com/p/invalid-ebay-sign-in-information.html 


If you still have any question, please  send us email to support@justsnipe.com and include your JustSnipe id (No password), and the eBay id (No password) so we can look it up.

Thank you,

JustSnipe Support

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Random System Error on Some Pages

We experience problems with random System Error on "JustSnipe Search". The issue is caused by unstable networking system at one of our facilities. Engineers are working to fix the problem.

The issue does not affect the majority of our site. You can schedule the snipe using another method and the snipes are being sent to eBay without any problem.

We are sorry for the inconvenience. If you have any questions, please do not hesitate to contact us at support@justsnipe.com. Please include your eBay ID (No password) and the details of your problems as much as you can so we can further investigate.

Thank you,

JustSnipe Support

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