eBay Servers Problem

eBay Servers Problem

For more information about this outage, please visit the following page on ebay for details:
http://www2.ebay.com/aw/announce.shtml
http://www2.ebay.com/aw/core/200512190625281.html



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Starting from 5:20 of 12/19/2005, some of eBay's servers experienced time-out issue. Connections from our multiple-server locations confirmed that the issue was on eBay's network.

The issue still persists. Some users who had snipes scheduled during the time may receive "Snipe Error" and "Auction Ended" message in their snipe result.

We will post more update as soon as eBay has corrected this issue.

JustSnipe Support

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Web Server Scheduled Maintenance from 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005

Web Server Scheduled Maintenance from 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005

JustSnipe have scheduled web server maintenance starting around 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 04:06 of Dec 6th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Network Connection Problem on Dec 4th, 2005

Network Connection Problem on Dec 4th, 2005

From 17:57 - 18:04, our bid servers experienced connectivity issue with the backbone network system that results in missing bid during this time frame. The connectivity issue was intermittent and does not affect all bids. The problem seems to be corrected by itself. We are sorry for the inconvenience.

JustSnipe Support

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Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.


Starting from 12:23 of Dec 3rd, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Web Server Scheduled Maintenance Nov 29th

Update (4:50), as of 4:30 AM, the network has been restored. All operations are returning to normal.

We have been informed by the network engineers that the maintenance took more time than they anticipated and caused users to be unable to sign in to our site. Sorry for the inconvenience.


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Update(4:12), there seems to be some issues with the network system that prevent users to access our site. We are working to resolve this issue and will post more update.


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Web Server Scheduled Maintenance from 23:00 on Tuesday Nov 29th to 01:00 on Wednesday Nov 30th 2005

JustSnipe have scheduled web server maintenance starting around 23:00 on Tuesday Nov 29th to 01:00 on Wednesday Nov 30th 2005 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.

This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Intermittent eBay Server Problem

Intermittent eBay Server Problem.

Around 17:21- 17:24 and 18:19 - 18:32 of Nov 21st; connections from both of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and appeared to be corrected by itself. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support
Auction sniper

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Scheduled Maintenance for 00:01 - 03:00 of Friday November 18th 2005

Scheduled Maintenance for 00:01 - 03:00 of Friday November 18th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 November 18th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

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Scheduled Maintenance Nov 12th 2005

Scheduled Maintenance for 21:01 - 23:59 of Friday November 12th 2005

JustSnipe have scheduled servers maintenance starting around 21:01 - 23:59 of Friday November 12th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 17:11 - 17:27 of Oct 2nd. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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eBay Servers Problem

eBay Servers Problem

From 18:45 - 18:58 of 10/30/2005, some of eBay's servers experienced time-out issue. Connections from our multiple-server locations confirmed that the issue was on eBay's network. The issue seemed to be corrected by itself.

Some users who had snipes scheduled during the time may receive "Snipe Error" and "Auction Ended" message in their snipe result. Sorry for any inconvenience.

JustSnipe Support

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eBay Sign in Problem

eBay Sign in Problem 10/17/2005

(20:59) The problem seemed to be intermittent issue and it was corrected by itself. Some users who had snipes scheduled during 17:50 - 18:50 may receive "Snipe Error" and "Auction Ended" message in their snipe result.

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Starting around 17:50, eBay is having problem with the sign in server and cause some users to receive "Snipe Error" and "Auction Ended" message in their snipe result.

We are investigating the issue and will post more details soon.

JustSnipe Support

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Emergency Hardware Maintenance

Emergency Hardware Maintenance for 03:30 - 04:30 of Oct 14th 2005

JustSnipe is performing servers maintenance starting around 03:30 - 04:30 of Oct 14th 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Web Server Outage

Web Server Outage 10/9/2005


(06:00 10/9/2005) The issue has been resolved. We are still waiting for the confirmation from network engineers. This issue affected only the web server, our bid servers are operating as normal. We will post more details soon.

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Our web server experienced network outage. Engineers have been notified. We are working to solve this issue as fast as we can. Sorry for any inconvenience.

All bid executions are working fine. Users may not be able to schedule new bids, update, or cancel any current bid.

JustSnipe Support

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Intermittent Network Connection Problem

Intermittent Network Connection Problem.

Around 18:09 - 18:10, 18:20 - 18:21, and 19:00 - 19:01 of Oct 6th; connections from both of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and appeared to be corrected by itself. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support
Auction sniper

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False Error Message When Sign in

False Error Message When Sign in (Oct 3rd - 4th)

Since last night, some users may experience the following warning message when sign in to JustSnipe:

You may either have a warning in your eBay account or have an invalid eBay information. This error may cause missing snipe or delayed the bidding process. Please sign in to eBay to check any warning message

This is a false error message and it has no impact on the sniping/bidding process.

We have corrected the issue. Sorry for any inconvenience.

JustSnipe Support

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Scheduled Hardware Maintenance for Tuesday September 27th

Scheduled Hardware Maintenance for 22:00 of Tuesday September 27th 2005 - 04:00 of Wednesday September 28th 2005

JustSnipe have scheduled servers maintenance starting around 22:00 (Sep 27th) - 04:00 (Sep 28th) (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "Sorry, your sign-in id is not in our record", "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Intermittent Network Connection Problem to "Free" members.

Intermittent Network Connection Problem to "Free" members.

(10:00) The network engineers had been contacted and they re-routed the network to another providers. The issue is now resolved. Sorry for the inconvenience.


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Starting from 7:00 of Sep 23rd, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We are working to find a resolution and will post more details soon.

JustSnipe Support

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Intermittent eBay Network Issue

Intermittent eBay Network Issue

Starting from 18:32 - 19:00 of Sep 19th, eBay seeems to have some problem with the sign in page, connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during the time frame.

For more information,
http://www2.ebay.com/aw/announce.shtml

JustSnipe Support

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Web Server Scheduled Maintenance

Web Server Scheduled Maintenance for 21:00 - 23:59 of Monday September 19th 2005

JustSnipe have scheduled web server maintenance starting around 21:00 - 23:59 September 19th (Pacific Time), to update a system diagnostic tool. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.

This update will occur only to the web server, not the bid server.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com.

JustSnipe Support

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Intermittent eBay Network Issue

Intermittent eBay Network Issue

Starting from 13:52 - 15:10 of Sep 18th, connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during the time frame. As of now, the issue seems to be corrected by itself.

JustSnipe Support

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REMINDER: Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

REMINDER: Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 September 15th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Another eBay Connection Problem

eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 12:41 - 12:50 of Sep 13th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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eBay Connection Problem

eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 10:58 - 11:05 of Sep 12th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 September 15th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

Starting from 8:35 - 9:30 of Sep 9th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and caused problem mainly to users in the free plan.

As of now, the issue seems to be corrected by itself. Though, please use caution with any auction that will end today.

JustSnipe Support

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Current Price Check Maintenance

Current Price Check Maintenance

We will make an update to the code in Current-Price-Check feature. This update may result in a delay or inaccurate auction price in your snipe account and including the low-bid email notification.

The update may take up to 12 hours to be completed. We will post more details when the maintenance is completed. Sorry for any inconvenience.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 02:53 - 03:05 of Aug 31st. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Emergency Hardware Maintenance for 2:00 - 05:00 of Aug 30th 2005

Emergency Hardware Maintenance for 2:00 - 05:00 of Aug 30th 2005

JustSnipe is performing servers maintenance starting around 2:00 to 05:00 of 30 Aug 2005 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Snipe Error

Snipe Error

Around 0:30 - 1:00 of Aug 23rd, we are experiencing "Snipe Error" and may cause missing snipes. The issue affected snipe orders from members in the free plan. We have corrected the probem. Sorry for any inconvenience.

JustSnipe Support

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Emergency Hardware Maintenance

Emergency Hardware Maintenance for 4:45 - 05:45 of Aug 15th 2005

JustSnipe is performing servers maintenance starting around 4:45 - 05:45 of Aug 15th 2005 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

Starting around 07:50,Aug 12th, connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically.

Please use caution with any auction that will end today.

We will post any update soon.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 18:58 - 19:00 of Aug 7th. During the time, connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Network Connection Problem on August 3rd, 2005

Network Connection Problem on August 3rd, 2005

From 1:05 - 1:20, our main database servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. We apologize for the inconvenience.

JustSnipe Support

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eBay Page Format Changed

eBay Page Format Changed: RESOLVED

The issue has been resolved.

If you are still receiving the error message "We cannot process a snipe order for any auction that will be closed in less than 2 minutes" when there are more than 2 minutes left. Please email us the auction number in question. Sorry for the inconvenience.


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eBay has changed its page format and may cause some users to get the "Invalid Auction Number" or "cannot extract any auction data" Error Message when trying to schedule new snipes.

We are working to correct this issue.

All bids are executed as usual. Only new snipe cannot be scheduled. We will post any update soon when the issue has been corrected. We are sorry for any convenience.

JustSnipe Support

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Network Connection Problem on June 29th, 2005

Network Connection Problem on June 29th, 2005

From 20:15 - 21:15, our bid servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. We could re-route some of the bids to another network but some could not. We apologize for the inconvenience.

JustSnipe Support

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Scheduled Maintenance for 00:01 - 03:00 of Friday July 1st 2005

Scheduled Maintenance for 00:01 - 03:00 of Friday July 1st 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 July 1st (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Scheduled Maintenance for 01:00 - 03:00 of Friday June 17th, 2005

Scheduled Maintenance for 01:00 - 03:00 of Friday June 17th, 2005

JustSnipe have scheduled servers maintenance starting around 01:00 - 03:00 June 17th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Web Server Outage

Web Server Outage: RESOLVED

(20:25) The issue has been resolved.


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(20:00) Around 19:45, our web server experienced network outage. Engineers have been notified. We are working to solve this issue as fast as we can. Sorry for any inconvenience.

All bid executions are working fine. Users may not be able to schedule new bids, update, or cancel any current bid.

JustSnipe Support

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Transition to SSL is Completed

Transition to SSL is Completed (11:30 Pacific May 20th, 2005)

We have successfully updated our SSL connection to
https://www.justsnipe.com

On April 2005, we had to move our web server to another location. During the time, parts of our site might not be accessed using SSL connection. Right now, the SSL transition is completed. Users may now access to our site using SSL at https://www.justsnipe.com

If you have found some links that might not be active or cannot access to our site using the above URL, please let us know.

Thank you,

JustSnipe Support

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Snipe Error

Snipe Error: RESOLVED

(update 22:45) The problem with "Snipe Error" result message displayed in the ended auction section seems to be resolved by itself. The auction displayed this error message were from 20:30 - 21:50.

Although the message indicates "Snipe Error", most of the snipe orders were executed fine. Please check the result with eBay auction again. Sorry for any inconvenience.


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Starting around 21:00 of May 12th, we are experiencing "Snipe Error" and may cause missing snipes.

We are investigating the problem and will post more information soon.

JustSnipe Support

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"Invalid Item" message when trying to schedule new snipe

"Invalid Item" message when trying to schedule new snipe due to eBay page format changed: RESOLVED

(May 10th 05:30) The issue has been resolved. If you are still having this problem, try closing all your browser and sign in to JustSnipe again. If the problem still persists, please let us know the auction number in question. Sorry for any inconvenience.


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Starting from 22:00 of May 9th, some users might get an "Invalid Item" message when trying to schedule new snipe. We located the problems and fixed it. The system worked for a few moment but the problem seemed to escalate and still caused problems.

We are working to correct this problem and will post more updates.

The issue impacts only NEW scheduling snipe. Current snipe execution is still working fine.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 19:00 - 19:12 of May 4th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Emergency Hardware Maintenance for 3:20 - 04:20 of Apr 14th 2005

Emergency Hardware Maintenance for 3:20 - 04:20 of Apr 14th 2005

JustSnipe is performing servers maintenance starting around 3:20 - 04:20 of Apr 14th 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Network Connection to Database Server is Reset

Network Connection to Database Server is Reset: Resolved

(5:30 PM Apr 8th)

• We have received reports from some users that they still cannot get in to JustSnipe. This is due to cache from the DNS servers in some ISPs are not fully updated. The workaround is to access our site from http://www.justsnipe2.com
• SSL connectiontion to https://www.justsnipe.com is still not yet ready for another week. You can still access SSL connection by following the link in JustSnipe page.
• Knowledge base may still generate an orange Temporary Error message. We are working to correct this issue.
• If your JustSnipe button! still does not work, try visiting http://www.justsnipe2.com/auctions/tools/presnipe_intro.asp and add the link button again. (This may be DNS cache problem from some ISPs).
• Some emails may still be routed to the old server. If you have not heard from us in 24 hours after sending the email, please resend it again or forward to support@justcute.com

If you still have any problem, please let us know at support@justcute.com

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DNS servers should resolve www.justsnipe.com to the new server and cause no problem signing in to JustSnipe. If the problem still persists, try using
http://www.justsnipe2.com
or
http://site2.justsnipe.com

The new server in another data center is more solid and stable than what we used to have. We apologize for any inconvenience that may cause. During the outage on Apr 6th, a few bids were missed due to this event. Also, this change may cause some interfaces not to be working properly, please let us know any problem that you may have.

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(17:45) We have moved some of the data to another web server. This is a temporary workaround for the next 24 hours until the total domain transfered is completed.
Current users, you can sign in to JustSnipe at this address:
http://216.26.168.165
or
http://www.justsnipe2.com

Please note that you may not be able to use the SSL connection until the transfer of our domain is fully completed. So, in the mean time, current users may not be able to make any update or changes to their profiles.

All bids are being executed as usual.



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(13:45) Expect delay for another 6 hours. We are preparing/moving the data to another server location.

All earlier scheduled snipes are being executed as normal. Except that you cannot sign in to schedule new and make an update or cancel the snipe.

We apologize for any inconvenience and will post more details as soon as we have any progress.
Thank you.



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(9:00) We are experiencing connection error when trying to connect to the database server. This error cause "Sorry, your sign-in id is not in our record" error message. We are working to fix this error message.

All the snipes are being executed as usual.

More details are coming.

JustSnipe Support

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Scheduled Maintenance for 03:00 - 05:00 of April 5th, 2005

Scheduled Maintenance for 03:00 - 05:00 of Tuesday April 5th, 2005

JustSnipe have scheduled servers maintenance starting around 03:00 - 05:00 April 5th (Pacific Time), to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience. Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 02:05 - 04:50 of Mar 31st. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Though, please use caution when placing your snipes today.

JustSnipe Support

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Reduced Number of Multiple Bid Servers for Free Members

Reduced Number of Multiple Bid Servers for Free Members.

At JustSnipe, we place your snipe from multiple servers location to ensure that your bid is getting place. Our experienced users will see that in many of the bid-history logs, there are multiple bids placed in the same seconds with the same bid amount. This feature is designed to increase the winning chance of JustSnipe users when a snipe was delayed by the internet traffic, the second server will take over and place the bid to the auction.

Unfortunately, this feature may no longer be available for members in the Free Plan.

This decisioin came in shortly after there were a few users who tried to take advantage in every way of the free auction sniper service that we offered.

JustSnipe Support

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Another False Error Warning Message When Sign in to JustSnipe

Another False Error Warning Message When Sign in to JustSnipe: RESOLVED 3/24/2005

(9:25) The problem occurred due to changes in eBay sign in process and we have corrected this error message. No bids have been lost due to this false warning message (if you originally have a valid id/password) . Anyone who still receives the error message means that your id/password might be invalid or you do have a warning in your account.

Sorry for any inconvenience.


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Some users may received the following false warning message when sign in to JustSnipe:

" ...You may either have a warning in your eBay account or have an invalid eBay information. This error may cause missing snipe or delayed the bidding process. Please sign in to eBay to check any warning message..."

We are working to correct the problem and will post more information soon.

JustSnipe Support

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False Error Warning Message When Sign in to JustSnipe

False Error Warning Message When Sign in to JustSnipe: RESOLVED 3/21/2005

Some users may received the following false warning message when sign in to JustSnipe:
" ...You may either have a warning in your eBay account or have an invalid eBay information. This error may cause missing snipe or delayed the bidding process. Please sign in to eBay to check any warning message..."

The problem occurred due to changes in eBay sign in process and we have corrected this error message. No bids have been lost due to this false warning message (if you originally have a valid id/password) . Anyone who still receives the error message means that your id/password might be invalid or you do have a warning in your account.

Sorry for any inconvenience.

JustSnipe Support

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Server Outage

As of 04:05 AM, We found out the cause of this outage and fixed the problem immediately. We apologize for any inconvenience. During the outage there were few bids that were missed during that time and many users may receive a "Snipe Error" notification.


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Starting from 0:00 AM of March 18 2005, we are experiencing a server outage at our colocation facility that resulted in inaccessible to our member's area and missing snipes. We are still investigating the problem and finding a solution as quick as we can. We will post more info soon.

JustSnipe Support

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Intermitten Web Server Connection Problem on Mar 12th, 2005

Intermitten Web Server Connection Problem on Mar 12th, 2005

From 14:45 - 15:35, our web servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem.

All bid executions from other co-location servers are working fine. Only scheduling new snipes and updating current snipes are affected.

The issue has now been resolved. We are sorry for any inconvenience.

JustSnipe Support
Free Sniper

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Another Emergency Hardware Maintenance for 6:50-7:10 of Mar 11th 2005

Emergency Hardware Maintenance for 6:50-7:10 of Mar 11th 2005

JustSnipe is performing servers maintenance starting around 6:50 to 7:10 of 11 March 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com.

JustSnipe Support

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Emergency Hardware Maintenance for 3:00 - 04:00 of Mar 11th 2005

Emergency Hardware Maintenance for 3:00 - 05:00 of Mar 11th 2005

JustSnipe is performing servers maintenance starting around 3:00 to 04:00 of 11 March 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Scheduled Hardware Maintenance for 22:00 (of Feb 22nd) - 04:00 (of Feb 23rd)

Scheduled Hardware Maintenance for 22:00 (of Feb 22nd) - 04:00 (of Feb 23rd)

JustSnipe have scheduled servers maintenance starting around 22:00 of Tuesday, 22 February 2005 to 04:00 of Wednesday, 23 February 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Scheduled Maintenance for Feb 20th & Feb 21st

JustSnipe will be performing maintenances on the following periods:

• Sunday February 20th 00:00 AM - 04:00 AM Pacific Time.
• Sunday February 20th 11:00 PM - 02:00 AM Pacific Time (Monday February 21st).

Users may experience intermittent connection loss or increased latency for a brief period of time and/or during most of the maintenance period users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com

JustSnipe Support

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eBay Page Format Changed 1/25/2005

Update (09:00 1/26/2005), the flux of changes on ebay is still going on but we have applied the new patch that is now working. We expect everything is returning to normal again. Though we will be on the lookout for any changes in the next 12 hours.

We are sorry for any losing bids. This change is unexpected and we have been working hard to find a fix to this problem. Thank you for your understanding.


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Update (5:30 1/26/2005), there have been a flux of changes to the page format. Some bids are getting through but some are not. Please use extreme caution in the next 12 hours. It seems that the earlier patch did not give a good performance. We are working to find a new patch to correct it.


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Update (19:10), a temporary workaround and patch has been applied to the snipe process and, in the mean time, we temporary increase your leading time to compensate with the patch.


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Starting around 17:00, eBay has changed its page format and may cause some users to get the "Snipe Error" Message. Bids may not be placed on ebay. We are working to correct the issue and will post any update soon.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay through out the day on Jan 24th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

Please use caution when placing your snipes today eventhough eBay stated on its announcement board that the issue has been resolved.

JustSnipe Support

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Network Connection Problem on Jan 21st, 2005

Network Connection Problem on Jan 21st, 2005

From 12:05 - 12:54, our bid servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. The problem was caused by the corrupted network router. We could re-route some of the bids to another network but some could not. Although we have recieved a confirmation from our network provider that the issue has been resolved, we are still keeping an eye on this issue. We apologize for the inconvenience.

JustSnipe Support

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Emergency Reboot

Emergency Reboot 1/11/2005 16:40 - 16:50

We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.

JustSnipe Support

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Emergency Reboot

Emergency Reboot 1/5/2005 12:30 - 12:50

(12:30) We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.

JustSnipe Support

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