Web Server Outage

Web Server Outage: RESOLVED

(20:25) The issue has been resolved.


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(20:00) Around 19:45, our web server experienced network outage. Engineers have been notified. We are working to solve this issue as fast as we can. Sorry for any inconvenience.

All bid executions are working fine. Users may not be able to schedule new bids, update, or cancel any current bid.

JustSnipe Support

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Transition to SSL is Completed

Transition to SSL is Completed (11:30 Pacific May 20th, 2005)

We have successfully updated our SSL connection to
https://www.justsnipe.com

On April 2005, we had to move our web server to another location. During the time, parts of our site might not be accessed using SSL connection. Right now, the SSL transition is completed. Users may now access to our site using SSL at https://www.justsnipe.com

If you have found some links that might not be active or cannot access to our site using the above URL, please let us know.

Thank you,

JustSnipe Support

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Snipe Error

Snipe Error: RESOLVED

(update 22:45) The problem with "Snipe Error" result message displayed in the ended auction section seems to be resolved by itself. The auction displayed this error message were from 20:30 - 21:50.

Although the message indicates "Snipe Error", most of the snipe orders were executed fine. Please check the result with eBay auction again. Sorry for any inconvenience.


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Starting around 21:00 of May 12th, we are experiencing "Snipe Error" and may cause missing snipes.

We are investigating the problem and will post more information soon.

JustSnipe Support

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"Invalid Item" message when trying to schedule new snipe

"Invalid Item" message when trying to schedule new snipe due to eBay page format changed: RESOLVED

(May 10th 05:30) The issue has been resolved. If you are still having this problem, try closing all your browser and sign in to JustSnipe again. If the problem still persists, please let us know the auction number in question. Sorry for any inconvenience.


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Starting from 22:00 of May 9th, some users might get an "Invalid Item" message when trying to schedule new snipe. We located the problems and fixed it. The system worked for a few moment but the problem seemed to escalate and still caused problems.

We are working to correct this problem and will post more updates.

The issue impacts only NEW scheduling snipe. Current snipe execution is still working fine.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 19:00 - 19:12 of May 4th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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