Database Server Problem - Oct 16

Starting from Thursday 06:30 (UTC-7)  of October 16, 2014, we experience problems at the database server.

You may receive "Server Error" when visiting your account. Some users who had snipe pending starting from 6:30 may receive "Snipe Error #8".

We are looking into issues and will post more update. We are sorry for the inconvenience.

JustSnipe Support

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Problems at JustSnipe Secondary System - Oct 8

Update (08:15), the issue has now been resolved. As stated earlier, all scheduled snipes were sent out to eBay without any problem.

We are sorry for the inconvenience.

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From 04:00 of October 8, 2014 (Pacific), JustSnipe experienced problems at the secondary system and caused problem when signing in to your JustSnipe account with message displaying "Server Error".

We are working to find a solution to this problem and will post more update soon.

The issue only impacts to some accounts. Also, the issue does not cause any problem for snipe execution. All snipes are sent to eBay without any problem.

Thank you,

JustSnipe Support

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Problems at JustSnipe Secondary System

Update (18:00), the issue has now been resolved. As stated earlier, all scheduled snipes were sent out to eBay without any problem.

We are sorry for the inconvenience.

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From 10:00 of October 4, 2014 (Pacific), JustSnipe experienced problems at the secondary system and caused problem when signing in to your JustSnipe account with message displaying "Server Error".

We are working to find a solution to this problem and will post more update soon.

The issue only impacts to some accounts. Also, the issue does not cause any problem for snipe execution. All snipes are sent to eBay without any problem.

Thank you,

JustSnipe Support

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