This article is deprecated.
JustSnipe does not use eBay id and password to place bid on your behalf anymore. We use eBay Security Token.
For more information:
https://blog.justsnipe.com/p/ebay-security-token.html
Recently some of you may have received an error message stating that your eBay information that you have with us is invalid and may cause missing snipe. The issue seems to be from the new eBay intrusion protection system. It starts blocking any account when it sees that it is being accessed from different (or multiple) IP addresses. The blocking comes and goes and occurs to certain users.
So far, we have been recommending those affected to reset eBay password and the error message is gone. The new eBay password must be as follow.
- It should be at least 8 characters
- Contain upper and lower case characters
- Contain special characters i.e. !@#$%^&*_-
- Must NOT contain words or phrase in dictionary
- Must NOT contain any words from your name, user name, or any of your personal information
In the mean time, if you have any questions, please send us an email to support@justsnipe.com and include your registered email, your eBay id (no password please), and any error message on your screen.
JustSnipe Support
=====
To reset eBay password.
1. Please sign out of your eBay account on eBay site.
https://signin.ebay.com/ws/eBayISAPI.dll?SignIn&lgout=1
or
https://signin.ebay.co.uk/ws/eBayISAPI.dll?SignIn&lgout=1
or
https://signin.ebay.com.au/ws/eBayISAPI.dll?SignIn&lgout=1
----------
2. Please visit the following page to reset your eBay password :
https://fyp.ebay.com/EnterUserInfo
or
https://fyp.ebay.co.uk/EnterUserInfo
or
https://fyp.ebay.com.au/EnterUserInfo
Follow instruction on the above page until it confirms that you have successfully reset. Make sure that you jot down your new password on a piece of paper, in case you forget.
Make sure that the new eBay password must be as follow.
- It should be at least 8 characters
- Contain upper and lower case characters
- Contain special characters i.e. !@#$%^&*_-
- Must NOT contain words or phrase in dictionary
- Must NOT contain any words from your name, user name, or any of your personal information
----------
3. To make sure that you have successfully reset the new password on eBay, you need to do the following to verify.
3.1 Visit this link
https://signin.ebay.com/ws/eBayISAPI.dll?SignIn
or
https://signin.ebay.co.uk/ws/eBayISAPI.dll?SignIn
or
https://signin.ebay.com.au/ws/eBayISAPI.dll?SignIn
3.2 Enter your eBay id and the NEW password that you reset in #2 and submit the sign in form.
3.3 If you can sign in to eBay, it means that the new password is in effect.
----------
4. [ INTENTIONALLY LEFT BLANK ]
----------
5. [ INTENTIONALLY LEFT BLANK ]
----------
6. Visit this link
https://www.justsnipe.com/auctions/members/update_ebay.asp
6.1 Enter your eBay id.
6.2 Enter your password that you have reset in #2
6.3 Click submit button
6.4 Click "Verify eBay Information" to validate the eBay id/password
6.5 Once you have done the procedures above, there will be a result status message displayed.
6.6 If it says, eBay id/password is invalid, please double check what you have entered in step 6 again. Or you might have to start from step 1.
======
