Wednesday, July 29, 2020

System Maintenance 00:00 - 3:00 07/31/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 07/31/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference:

Event Time




Friday, July 17, 2020

Issue with Database Server and "Request parameter error"

Update 3:46 AM (Pacific)
The issue has now been fixed.

The outage occurred between 12:45 AM - 3:45 AM (Pacific) of July  17, 2020 causing users to receive error message "Request parameter error". Snipes that have been scheduled earlier before the outage had been sent to eBay successfully.

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We experience problems with the database server. You may receive error message stating "Request parameter error".

At the moment, engineers are working to fix this issue. We are sorry for the inconvenience.

Thank you,

JustSnipe Support

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