Friday, August 23, 2013

Problems on eBay

4:30 a.m. Aug 23, 2013. eBay seems to be coming back online again. We are seeing most of the snipes are being accepted on eBay.  Though, please use caution during this time.


Currently eBay is experiencing some issue with their system including the sign in page. Our system may not be able to sign in and place bid.

Some users may receive error message "INVALID1" - eBay id/password is invalid in your status. This is due to our system is unable to sign in to your account.

We are waiting for eBay to resolve the issue from their end. We will update more information if there is any changes. Sorry for the inconvenience.

JustSnipe Support


Monday, August 19, 2013

Intermittent Network Problem 16:15 - 16:45 Aug 8. 2013

Starting from 16:15 - 16:45 of August 8, 2013, one of the sniping server experienced network issue and it caused some customers to lose bid. Some might received error warning message on the top of their JustSnipe account.

As of now, the issue has been resolved. We are sorry for the inconvenience. If you have any questions regarding your snipe result, please send us an email and please make sure that you include the following information in the email:

- Your registered email address
- JustSnipe ID (No password please)
- eBay ID (No password please)
- Item number in question
- Any exact error message displayed on the screen
- Date/Time including your time zone when it occurred
- Browser name/version

Thank you,

JustSnipe Support