Tuesday, May 30, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 18:55 of May 30th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Wednesday, May 17, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 15:00 of May 17th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We still have not ruled out the cause of this problem and the issue is not completely resolved.We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Thursday, May 11, 2006

Emergency Hardware Maintenance for 01:15 - 02:30 of May 11th 2006

Emergency Hardware Maintenance for 01:15 - 02:30 of May 11th 2006

JustSnipe is performing servers maintenance starting around 01:15 - 02:30 of May 11th 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Wednesday, May 10, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 10:25 of May 10th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We still have not ruled out the cause of this problem and the issue is not completely resolved.
We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Sunday, May 07, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 10:20 - 12:30 of May 7th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

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