Scheduled Maintenance - 15 December 2023 0:00 AM to 3:00 AM

Important Update: Please note that on 15 December 2023, from 0:00 AM to 3:00 AM (UTC-8), we will be performing maintenance on our servers. During this time, you may experience slower performance on JustSnipe, and it may not respond as promptly as usual.

For those with active snipes during these hours, be aware that there could be delays, possibly impacting your auction activities. Additionally, certain sections of our website may display error messages.

We apologize for the short notice and greatly appreciate your patience and understanding.

JustSnipe Support

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Scheduled Maintenance - 27 October 2023 0:00 AM to 3:00 AM

Quick heads up: we've got some maintenance coming up for our servers on 27 October 2023 0:00 AM to 3:00 AM (UTC-7). JustSnipe might act a bit sluggish during that time, and there's a chance it won't respond as quickly as you're used to.

If you've got snipes in the works during this period, they might hit the snooze button, potentially affecting your auctions. Some parts of our website might also throw some error messages your way.

We know it's a bit last-minute, and we appreciate your understanding.

JustSnipe Support

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Scheduled Maintenance - 22 September 2023 0:00 AM to 3:00 AM

 We've got some exciting news – it's that time again for a little maintenance magic! 🧙‍♂️ On 22 September 2023, between 12:00 AM and 3:00 AM (UTC-7), our servers are getting a bit of a spruce-up.

Now, don't panic if you notice JustSnipe feeling a tad sluggish or giving you the silent treatment during this brief spa session. It's just our servers enjoying a well-deserved break.

If you're planning to snipe some auctions during this downtime, hang on to your bids for just a bit longer. We've hit the pause button, so those snipes might not get executed as swiftly as usual. But don't worry, your treasure hunt is safe with us.

You might see a few error messages pop up on our site during this time. It's all part of the maintenance party!

We're a bit fashionably late with this announcement, but hey, better late than never, right? We're super thankful for your understanding and support as we keep JustSnipe running like a well-oiled machine.

So, mark your calendars for 22 September 2023, from midnight 'til 3 AM (UTC-7), and be ready for JustSnipe to come back even snappier and more fabulous than ever! 💃🎩💻

Stay snipe-tastic! ✌️ 

JustSnipe Support

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Scheduled Maintenance - 18 August 2023 0:00 AM to 3:00 AM

Our servers will undergo maintenance on 18 August 2023 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding.

 

JustSnipe Support

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Scheduled Maintenance - July 21st 0:00 AM to 3:00 AM

 

Our servers will undergo maintenance on July 21st 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Display Issue with Snipe Wins (Update 2023-06-19 08:00)

(Update 2023-06-19 08:00) We have developed a temporary workaround to address the display issue. The workaround enables the correct winning result to be displayed, ensuring that your successful snipes are accurately reflected. The update will only apply to new snipes from 2023-06-19 08:00 UTC-7. 

The cause stems from the time it takes for eBay's system to change the status of the auction. In some cases, the auction status remains active for a longer duration than usual, resulting in the incorrect display of snipe wins.

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We want to inform you about a recent issue regarding the display of snipe wins on JustSnipe. Some customers have reported that their successful snipe wins appear in the "Didn't Win" section, suggesting they lost the auction when they actually won. We want to assure you that this issue does not mean your snipe was not sent to eBay.

Rest assured that this display issue does not reflect a failed snipe or the loss of your winning item. Your snipe was successfully submitted to eBay. Our team is actively working on resolving this discrepancy to ensure accurate results. 

We will post more details when there are updates on this issue. 

We apologize for any inconvenience caused. We appreciate your continued support and trust. For further questions or concerns, please contact support@justsnipe.com 

 

JustSnipe Support

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Scheduled Maintenance - June 16th 0:00 AM to 3:00 AM

Our servers will undergo maintenance on June 16th 0:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Important System Update: Hard Refresh Required

We are excited to announce that our system has just been updated with new features and improvements. However, in order to fully experience these changes, you may need to perform a hard refresh on your browser.

A hard refresh will clear your browser's cache and reload the page from the server.

This ensures that you are viewing the most up-to-date version of our system.

To perform a hard refresh on most browsers, please follow these simple steps:

Windows: Press Shift + Ctrl + F5
Mac: Press Command + Shift + R
Linux: Press Ctrl + Shift + R

To check the current version of the site, please scroll to the bottom of the page, and you will see the version of the page on your system. Our current version is:

v.2.2.6
rel.2023-04-21T09:11:19Z

If the version displayed is different from the above, we recommend clearing your browser cache and restarting your browser. This will ensure that you are accessing the latest version of our site and may resolve the issue.

We apologize for any inconvenience this may cause, but we believe that the benefits of the update will outweigh any temporary inconvenience.

Thank you for your patience and understanding. If you have any questions or concerns, please don't hesitate to reach out to our support team.

 

JustSnipe Support

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Scheduled Maintenance - April 21st 0:00 AM to 3:00 AM

Our servers will undergo maintenance on April 21st 0:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Scheduled Maintenance - March 22nd 2:00 AM to 4:00 AM (02:00 - 4:00 03/22/2023)

 Our servers will undergo maintenance on March 22nd 2:00 AM to 4:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Scheduled Maintenance - March 10th 12:00 AM to 3:00 AM (00:00 - 3:00 03/10/2023)

Our servers will undergo maintenance on March 10th 12:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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What currency is JustSnipe using to bid on my eBay auction?

JustSnipe automatically uses the currency set by the seller for the auction you're bidding on, and displays the original currency when you enter your snipe.

Please do not include any currency symbols or commas when entering your bid amount.

 

CORRECT: 32.24

WRONG: $32.24

WRONG: 32,24

 

 

 

What is eBay security token?

JustSnipe has upgraded its security measures by switching from eBay id/password to the eBay security token for a few years now. This new system enables JustSnipe to securely place snipe bids and better protect your JustSnipe/eBay account.

To utilize the eBay security token when you sign up for JustSnipe, there is a backend process that is required. The eBay security token's lifespan is determined by eBay's configuration, but typically it lasts from a few months to a few years.

As the expiration date of your eBay security token approaches, JustSnipe will alert you through your account to ensure that you can continue using our service without any disruptions. If the eBay security token is not renewed, it may prevent you from placing bids on our platform. 

 

Visit the link below for instructions on how to re-new or re-authorize your eBay security token. 

https://blog.justsnipe.com/p/ebay-security-token.html

 

 

 

What are the limited features in your Free membership plan?

The "Free Membership" plan offered by JustSnipe provides users with a limited set of features. While the plan is free, it is subject to certain restrictions.

One of the main limitations is that free members are only allowed 5 snipe credits per week. Additionally, to support the cost of providing the free service, JustSnipe displays banner ads on some of its pages.

However, users who wish to take advantage of more features and benefits can consider upgrading to a paid membership plan. JustSnipe offers various membership plans that come with different levels of benefits, such as increased snipe credits, real-time price checks, and email notifications. 

For more information about the available plans and their features, please visit the JustSnipe website at: 

https://justsnipe.com/product

 

If you have any further questions, please contact support@justsnipe.com 

What is the bid amount that JustSnipe will be placing for me?

When you place a bid through JustSnipe, you enter your maximum bid amount, which is the highest amount that you are willing to pay for the item. JustSnipe's server will then submit your maximum bid amount to eBay at the last seconds of the auction, using eBay's proxy bidding system to ensure that your bid is competitive and that you have the best chance of winning the auction.

After your bid is submitted, eBay's proxy bidding system will automatically increase your bid up to your maximum amount in response to competing bids from other bidders. If there are no competing bids, you will win the auction at the current bid price, which may be less than your maximum bid amount.

Overall, JustSnipe allows you to place bids on eBay auctions with confidence, knowing that your bid will be submitted at the last seconds of the auction and that you will have the best chance of winning the auction at the lowest possible price.

 

 

 

 

What are the JustSnipe Terms of Service and Privacy Policy

Terms of Service and Privacy Policy

You can view our terms of service and privacy policy at:

Terms of Service:
https://justsnipe.com/term-of-service

 

Privacy Policy: 
https://justsnipe.com/privacy

Scheduled Maintenance - January 20th 12:00 AM to 3:00 AM (00:00 - 3:00 01/20/2023)

Our servers will undergo maintenance on January 20th from 12:00 AM to 3:00 AM Pacific Time. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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How often does JustSnipe perform price checks?

JustSnipe performs price checks at different frequencies depending on the membership plan. 

For the "Free membership" plan, the auction price updates on scheduled snipes every 6-12 hours, with no email notification. 

On the other hand, for the "Value membership" plan, the auction price is updated every hour, and an email notification is sent if the snipe amount is lower than the current auction price.

However, it's worth noting that the price check doesn't mean the update will happen exactly on the hour. The update time depends on the queue the snipe is in, and JustSnipe does not provide real-time price check updates due to limited resources and to prevent eBay from blocking the site.

 

How do I change my JustSnipe ID and password.

How to modify your JustSnipe ID and password:

1. Sign in to JustSnipe at

https://justsnipe.com/signin

 

 

2. Once you are signed in to your JustSnipe account, click on the "Gear" icon on the top right of your screen.

 

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3. Click "Settings".

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4. It will redirect you to the "Settings" page.

 

 

5. Click the blue "MANAGE" button in the "JustSnipe" logo section.

 

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6. Enter your new JustSnipe ID or password and click the green "SAVE" button.

 

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7. After clicking the "SAVE" button, there will be a pop up letting you know that it has been saved.

 

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