Friday, August 10, 2012

Emergency Maintenance

Update: The maintenance was finished around 0:45 (Pacific) of Aug 10. All snipes were executed without any issue. Though the displaying result in your JustSnipe may show "Snipe Error #8".

Starting from 23:30 (Pacific) of Aug 9, engineers were performing emergency system maintenance to the main database server.

Users may experience Server Error when trying to access JustSnipe accounts. Users may not be able to add/update/cancel current snipes. Snipes that have been scheduled earlier are still working.

We are sorry for the inconvenience. We will post more update soon.

JustSnipe Support


Thursday, August 09, 2012

Problem with PayPal Upgrade

Starting from 4:00 am of August 9 (Pacific), PayPal server has been having problem confirming back the payment.

If you have made the payment and still see your account in the free plan, try to sign out and sign back in again. If your account is still in the free plan, please contact us.

Remember to include your JustSnipe id (No password please) and/or the email receipt from PayPal to us. We can manually activate your account from our end.

If you have any questions, please do not hesitate to contact us.
Thank you

JustSnipe Support