Thursday, September 05, 2019

Problem Adding New Snipe

Between  04:00 - 08:00 (Pacific) of 2019-09-05, you may experience issue when trying to add new snipe with error stating that the item is in Buy-It-Now format when it is not.

The issue has now been fixed.

The problem did not affect snipe execution. Snipes that have been scheduled earlier are working as scheduled and being submitted to eBay. We are sorry for the inconvenience.

Thank you,

JustSnipe Support

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Tuesday, August 27, 2019

Network Problem on Database Server

Between 19:00 - 19:30 (Pacific) of August 26, 2019, there were intermittent network problems that caused snipe to fail during that time.

  • Some snipes that ended during the above time may fail with error #8. 
  • Some customers may not be able to sign in. 
As of now, the issue has been resolved. However, we will keep an eye on the network connectivity and will report if the issue may occur again. We are sorry for the inconvenience that may have caused.

Thank you, 

JustSnipe Support

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Friday, March 08, 2019

Hardware Issue

Currently, we experience network connection problem with one of the front-end servers. Engineers have been notified and they are working to solve this issue.

We will provide updates shortly. Sorry for the inconvenience.

Thank you,

JustSnipe Support

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