Sunday, November 26, 2006

Intermittent eBay Server Problem

Intermittent eBay Server Problem.

Starting from 18:30 - 19:30 November 26, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours.

JustSnipe Support

=====

Tuesday, November 14, 2006

Another Scheduled Maintenance for Main database Server 0:01 - 03:00 Thursday 16th November 2006

Another Scheduled Maintenance for Main database Server 0:01 - 03:00 Thursday 16th November 2006

JustSnipe have scheduled servers maintenance starting around 0:01 - 03:00 Thursday 16th November 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

=====

Issue with Scheduling New Snipe

Issue with Scheduling New Snipe


As of 09:00, the issue with schedulling new snipe order has been resolved.


-----
There seems to be some problems with schedulling new snipe process. We are looking into the problem and will post any update.

The issue only does not affect any sniping execution. All bids are being submitted to eBay without any problems.

JustSnipe Support
=====

Saturday, November 11, 2006

Scheduled Maintenance for Main database Server 23:01 Saturday 11th - 03:00 of Sunday 12th of November 2006

Scheduled Maintenance for Main database Server 23:01 Saturday 11th - 03:00 of Sunday 12th of November 2006

JustSnipe have scheduled servers maintenance starting around 23:01 Saturday 11th - 03:00 of Sunday 12th of November 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

=====

Sunday, November 05, 2006

Intermittent eBay Connection Problem

Intermittent eBay Connection Problem.

Starting from 8:30 to 10:30 of November 5th, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. Some users may have some difficulty scheduling new snipes.
The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours.Sorry for any inconvenience.

JustSnipe Support

=====

Sunday, October 29, 2006

eBay Daylight Saving Time Change Issue.

eBay seemed to correct the issue.

Though some users may exeperience missing snipe with the error message "Auction Ended Early". Some snipe orders might be executed prior before the auction is ended.

-----

eBay Daylight Saving Time Change Issue. There seems to be issues with some of eBay servers when the Standard daylight has been adjusted.

This issue started around 1:00 AM Pacific. Snipe orders were executed and submitted to eBay but some of eBay servers responsed back with the auction ended error message.

We are investigating the issue and will post more details soon.


JustSnipe Support

=====

Wednesday, September 27, 2006

Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006

Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

=====

Sunday, September 17, 2006

Intermittent eBay Connection Problem

Intermittent eBay Connection Problem.

Starting from 11:00 of September 17, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.Please use cautions during this period. We will be monitoring any problem in the next 12 hours.

Sorry for any inconvenience.

JustSnipe Support

=====

Tuesday, September 12, 2006

Server Problem

We are experiencing server problem starting from 17:50 of Sep 12, 2006.
We are investigating the issue and will post more details.

Snipes may have not been executed.

JustSnipe Support

=====

Wednesday, August 30, 2006

Emergency Hardware Maintenance for 3:30- 4:00 of Aug 30, 2006

Emergency Hardware Maintenance for 3:30- 4:00 of Aug 30, 2006

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 3:30- 4:00 of Aug 30, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

=====

Wednesday, August 16, 2006

Emergency Hardware Maintenance for 2:00- 2:30 of Aug 16, 2006

Emergency Hardware Maintenance for 2:00- 2:30 of Aug 16, 2006

JustSnipe is performing servers maintenance starting around 2:00- 2:30 of Aug 16, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

=====

Wednesday, August 09, 2006

Emergency Hardware Maintenance

Emergency Hardware Maintenance for 15:30 - 16:00 of Aug 9, 2006

JustSnipe is performing servers maintenance starting around 15:30 - 16:00 of Aug 9, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

=====

Sunday, August 06, 2006

Intermittent eBay Connection Problem

Intermittent eBay Connection Problem.

(20:03) Everthing seems to be back to normal again after we have reset and reroute the network connection. Please use extreme caution if you have any pending snipe in the next 12 hour priod.

-----
(19:27) We will reset the connection and it may cause interuption to our site for 3-4 minutes.

-----
(19:05) The problem still exists. We are seeing more connection problems from 18:00. Our engineers are working to correct the issue.

-----
Starting from 12:00 to 13:30 of Aug 6th, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours.
Sorry for any inconvenience.

JustSnipe Support

=====

Tuesday, August 01, 2006

Emergency Hardware Maintenance for 04:00 - 04:30 of Aug 1st 2006

Emergency Hardware Maintenance for 04:00 - 04:30 of Aug 1st 2006

JustSnipe is performing servers maintenance starting around 04:00 - 04:30 of Aug 1st 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

=====

Monday, July 31, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 18:00 of July 31. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The problem from eBay has not been resolved.

Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

=====

Sunday, July 30, 2006

Intermittent Network Connection Problem

Intermittent Network Connection Problem.

Starting from 10:50 of July 30th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

=====

Thursday, July 13, 2006

Scheduled Maintenance for 00:01 - 03:00 of Friday July 13th 2006

Scheduled Maintenance for 00:01 - 03:00 of Friday July 13th 2006

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 of Friday July 13th 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".
Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

=====

Sunday, July 02, 2006

eBay Server Problem

eBay Server Problem

(22:15) The issue seems to be resolved eBay.

-----
There has been a brief intermittent connection problem to eBay servers from 19:20 of July 2nd. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The problem from eBay has not been resolved.
Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

=====

Thursday, June 22, 2006

Scheduled Maintenance for 00:01 - 03:00 of Friday June 22nd 2006

Scheduled Maintenance for 00:01 - 03:00 of Friday June 22nd 2006

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 November 18th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

=====

Friday, June 02, 2006

Emergency Hardware Maintenance for 04:30 - 05:30 of June 2nd 2006

Emergency Hardware Maintenance for 04:30 - 05:30 of June 2nd 2006

JustSnipe is performing servers maintenance starting around 04:30 - 05:30 of June 2nd 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

=====

Tuesday, May 30, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 18:55 of May 30th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

=====

Wednesday, May 17, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 15:00 of May 17th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We still have not ruled out the cause of this problem and the issue is not completely resolved.We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

=====

Thursday, May 11, 2006

Emergency Hardware Maintenance for 01:15 - 02:30 of May 11th 2006

Emergency Hardware Maintenance for 01:15 - 02:30 of May 11th 2006

JustSnipe is performing servers maintenance starting around 01:15 - 02:30 of May 11th 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

=====

Wednesday, May 10, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 10:25 of May 10th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We still have not ruled out the cause of this problem and the issue is not completely resolved.
We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

=====

Sunday, May 07, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 10:20 - 12:30 of May 7th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

=====

Tuesday, April 18, 2006

Emergency Network Maintenance

Emergency Network Maintenance for 04:00 - 0500 of April 18th 2006

JustSnipe will perform netowrk maintenance starting around 04:00 - 0500 of April 18th 2006 (Pacific Time), to optimize our infrastructure.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

=====

Sunday, April 16, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 2:30 of Apr 16th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

=====

Thursday, April 13, 2006

Emergency Hardware Maintenance

Emergency Hardware Maintenance for 23:00 of April 13th - 05:00 of April 14th 2006

JustSnipe is performing servers maintenance starting around 23:00 of April 13th - 05:00 of April 14th 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

=====

Thursday, April 06, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.


The network connection problem has been resolved.


-----
Update (09:36), The problem started again around 07:00. We are working to find a solution to this issue.

The issue happened sporadically and caused problem mainly to users in the free plan.

We will post more details soon.



-----
Starting from 1:10 of Apr 6th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

=====

Sunday, March 19, 2006

Intermitten Network Connection Problem

Intermitten Network Connection Problem

We had an intermitten network problem between 10:55 - 11:35 Mar 19th 2006. Some users may experience "Internal Page Error" and some bids may be lost or missing during this period with "Snipe Error" message. Upstream network providers have been contacted.

At this moment, the problem has been corrected.
Though, please use caution for next 12 hours.
We are sorry for the inconvenience.

JustSnipe Support

=====

Sunday, March 12, 2006

Database Server Problem

(22:00) The issue has been resolved since 18:10. There are a few snipe orders that were not executed due to this problem. Numbers of users may receive "Snipe Error" message but their bids were executed without any issue. We apologize for the inconvenience.



-----
We are experiencing server problem starting from 17:00 of Mar 12th, 2006.We are investigating the issue and will post more details.

Please use cautions some snipes may have not been executed.

JustSnipe Support

=====

Wednesday, March 08, 2006

Intermittent Network Connection Problem to "Free" members.

Intermittent Network Connection Problem to "Free" members.

Starting from 08:17 - 08:25 of Mar 8th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

The issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

=====

Monday, March 06, 2006

eBay Page Format Changed

eBay Page Format Changed: RESOLVED

(18:30:) The issue has been resolved.


-----

Monday 6th, 2005 12:00, eBay has changed its page format and may cause some users to get the "Invalid Auction Number" or "cannot extract any auction data" Error Message when trying to schedule new snipes.We are working to correct this issue.

All bids are executed as usual. Only new snipe cannot be scheduled. We will post any update soon when the issue has been corrected. We are sorry for any convenience.

JustSnipe Support

=====

Sunday, March 05, 2006

Network Connection Problem

Network Connection Problem on Jan 5th, 2006

From 11:49 - 12:15, our bid servers experienced connectivity issue with the backbone network system that results in missing bid during this time frame. The connectivity issue was intermittent and does not affect all bids. The problem seems to be corrected by itself. We are sorry for the inconvenience.

JustSnipe Support

=====

Friday, March 03, 2006

Intermittent eBay Server Issue

Intermittent eBay Server Issue on Mar 3rd, 2005

Connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically throughout the day.

Most of the problems seem to occur to auction in Clothing, Shoes and Accessories category.

We will continue to monitor this issue and will post more update.

JustSnipe Support

=====

Friday, February 24, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 13:20 - 13:36 of Feb 24th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

=====

Monday, February 20, 2006

Scheduled Maintenance for 00:01 - 03:00 of Wednesday February 22nd 2006

Scheduled Maintenance for 00:01 - 03:00 of Wednesday February 22nd 2006

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 of Wednesday February 22nd 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

=====

Thursday, February 16, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 18:35 - 18:40 of Feb 16th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

=====

Sunday, February 12, 2006

eBay Connection Problem

eBay Connection Problem

There have been brief intermittent connection problems to eBay servers on Feb 12th (08:32 - 08:35, 10:45 - 10:47, and 12:04 - 13:00)

During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue has been resolved.

JustSnipe Support

=====

Thursday, February 09, 2006

Server Problem

(11:00) The issue has been resolved since 9:30 AM. There are a few snipe orders that were not executed due to this problem. Numbers of users may receive "Snipe Error" message but their bids were executed without any issue. We apologize for the inconvenience.



-----

We are experiencing server problem starting from 6:48 AM of Feb 9, 2006.
We are investigating the issue and will post more details.

Snipes may have not been executed.

JustSnipe Support

=====

Saturday, February 04, 2006

Intermitten Network Connection Problem

Intermitten Network Connection Problem

We had an intermitten network problem between 17:58 - 18:02 Feb 4th 2006. Some users may experience "Internal Page Error" and some bids may be lost or missing during this period with "Snipe Error" message. At this moment, the problem has been corrected. We are sorry for the inconvenience.

JustSnipe Support

=====

Sunday, January 29, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 10:30 - 12:15 of Jan 29th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

=====

Monday, January 09, 2006

Web Server Scheduled Maintenance

Web Server Scheduled Maintenance from 22:00 on Monday Thursday 12th to 03:00 on Friday Jan 13th 2006

JustSnipe have scheduled web server maintenance starting around 22:00 on Monday Thursday 12th to 03:00 on Friday Jan 13th 2006 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

=====

Saturday, January 07, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 03:30 - 06:40 of Jan 7th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

=====