(Update 2023-06-19 08:00) We have developed a temporary workaround to address the display issue. The workaround enables the correct winning result to be displayed, ensuring that your successful snipes are accurately reflected. The update will only apply to new snipes from 2023-06-19 08:00 UTC-7.
The cause stems from the time it takes for eBay's system to change the status of the auction. In some cases, the auction status remains active for a longer duration than usual, resulting in the incorrect display of snipe wins.
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We want to inform you about a recent issue regarding the display of snipe wins on JustSnipe. Some customers have reported that their successful snipe wins appear in the "Didn't Win" section, suggesting they lost the auction when they actually won. We want to assure you that this issue does not mean your snipe was not sent to eBay.
Rest assured that this display issue does not reflect a failed snipe or the loss of your winning item. Your snipe was successfully submitted to eBay. Our team is actively working on resolving this discrepancy to ensure accurate results.
We will post more details when there are updates on this issue.
We apologize for any inconvenience caused. We appreciate your continued support and trust. For further questions or concerns, please contact support@justsnipe.com
JustSnipe Support
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