Monday, September 26, 2005

Scheduled Hardware Maintenance for Tuesday September 27th

Scheduled Hardware Maintenance for 22:00 of Tuesday September 27th 2005 - 04:00 of Wednesday September 28th 2005

JustSnipe have scheduled servers maintenance starting around 22:00 (Sep 27th) - 04:00 (Sep 28th) (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "Sorry, your sign-in id is not in our record", "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Friday, September 23, 2005

Intermittent Network Connection Problem to "Free" members.

Intermittent Network Connection Problem to "Free" members.

(10:00) The network engineers had been contacted and they re-routed the network to another providers. The issue is now resolved. Sorry for the inconvenience.


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Starting from 7:00 of Sep 23rd, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We are working to find a resolution and will post more details soon.

JustSnipe Support

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Monday, September 19, 2005

Intermittent eBay Network Issue

Intermittent eBay Network Issue

Starting from 18:32 - 19:00 of Sep 19th, eBay seeems to have some problem with the sign in page, connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during the time frame.

For more information,
http://www2.ebay.com/aw/announce.shtml

JustSnipe Support

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Web Server Scheduled Maintenance

Web Server Scheduled Maintenance for 21:00 - 23:59 of Monday September 19th 2005

JustSnipe have scheduled web server maintenance starting around 21:00 - 23:59 September 19th (Pacific Time), to update a system diagnostic tool. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.

This update will occur only to the web server, not the bid server.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com.

JustSnipe Support

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Sunday, September 18, 2005

Intermittent eBay Network Issue

Intermittent eBay Network Issue

Starting from 13:52 - 15:10 of Sep 18th, connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during the time frame. As of now, the issue seems to be corrected by itself.

JustSnipe Support

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Wednesday, September 14, 2005

REMINDER: Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

REMINDER: Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 September 15th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Tuesday, September 13, 2005

Another eBay Connection Problem

eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 12:41 - 12:50 of Sep 13th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Monday, September 12, 2005

eBay Connection Problem

eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 10:58 - 11:05 of Sep 12th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Sunday, September 11, 2005

Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 September 15th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Friday, September 09, 2005

Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

Starting from 8:35 - 9:30 of Sep 9th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and caused problem mainly to users in the free plan.

As of now, the issue seems to be corrected by itself. Though, please use caution with any auction that will end today.

JustSnipe Support

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Friday, September 02, 2005

Current Price Check Maintenance

Current Price Check Maintenance

We will make an update to the code in Current-Price-Check feature. This update may result in a delay or inaccurate auction price in your snipe account and including the low-bid email notification.

The update may take up to 12 hours to be completed. We will post more details when the maintenance is completed. Sorry for any inconvenience.

JustSnipe Support

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