Database Server Problem
The issue has been resolved.
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Starting from 6:00 1/14/2007, one of our database servers experienced synchronization issue and caused some data to be displayed in error. We are working to correct the issue.
All bids have been executed without any issue.
The problem only occurs to the displaying data.
We will post more update shortly.
JustSnipe Support
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Sunday, January 14, 2007
Database Server Problem
Tuesday, January 09, 2007
Intermittent Network Connection Problem.
Intermittent Network Connection Problem.
Starting from 11:50 - 16:25 of January 9th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.
The issue happened sporadically and caused problem mainly to users in the free plan.
Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.
JustSnipe Support
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Sunday, November 26, 2006
Intermittent eBay Server Problem
Intermittent eBay Server Problem.
Starting from 18:30 - 19:30 November 26, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.
Please use cautions during this period. We will be monitoring any problem in the next 12 hours.
JustSnipe Support
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Tuesday, November 14, 2006
Another Scheduled Maintenance for Main database Server 0:01 - 03:00 Thursday 16th November 2006
Another Scheduled Maintenance for Main database Server 0:01 - 03:00 Thursday 16th November 2006
JustSnipe have scheduled servers maintenance starting around 0:01 - 03:00 Thursday 16th November 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.
Thank you for using online auction sniper -- JustSnipe.
JustSnipe Support
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Issue with Scheduling New Snipe
Issue with Scheduling New Snipe
As of 09:00, the issue with schedulling new snipe order has been resolved.
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There seems to be some problems with schedulling new snipe process. We are looking into the problem and will post any update.
The issue only does not affect any sniping execution. All bids are being submitted to eBay without any problems.
JustSnipe Support
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Saturday, November 11, 2006
Scheduled Maintenance for Main database Server 23:01 Saturday 11th - 03:00 of Sunday 12th of November 2006
Scheduled Maintenance for Main database Server 23:01 Saturday 11th - 03:00 of Sunday 12th of November 2006
JustSnipe have scheduled servers maintenance starting around 23:01 Saturday 11th - 03:00 of Sunday 12th of November 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.
Thank you for using online auction sniper -- JustSnipe.
JustSnipe Support
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Sunday, November 05, 2006
Intermittent eBay Connection Problem
Intermittent eBay Connection Problem.
Starting from 8:30 to 10:30 of November 5th, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. Some users may have some difficulty scheduling new snipes.
The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.
Please use cautions during this period. We will be monitoring any problem in the next 12 hours.Sorry for any inconvenience.
JustSnipe Support
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Sunday, October 29, 2006
eBay Daylight Saving Time Change Issue.
eBay seemed to correct the issue.
Though some users may exeperience missing snipe with the error message "Auction Ended Early". Some snipe orders might be executed prior before the auction is ended.
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eBay Daylight Saving Time Change Issue. There seems to be issues with some of eBay servers when the Standard daylight has been adjusted.
This issue started around 1:00 AM Pacific. Snipe orders were executed and submitted to eBay but some of eBay servers responsed back with the auction ended error message.
We are investigating the issue and will post more details soon.
JustSnipe Support
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Wednesday, September 27, 2006
Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006
Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006
JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 4:00 - 5:30 of Sep 27, 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.
JustSnipe Support
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Sunday, September 17, 2006
Intermittent eBay Connection Problem
Intermittent eBay Connection Problem.
Starting from 11:00 of September 17, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.Please use cautions during this period. We will be monitoring any problem in the next 12 hours.
Sorry for any inconvenience.
JustSnipe Support
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