Network Connection Problem

Network Connection Problem

As of 8:00, the issue has been resolved.
There was no snipe failure due to this connection problem.

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Starting from 6:35 4/26/2007, our web server experience network connection issue with one of database server and caused "Temporary Internal Error" message.

We are investigating the issue and migrating some of the connections to another database server.

Users may still receive this error message "Temporary Internal Error" while trying accessing parts of our site.

This issue does not cause any problem with your auction sniper execution.
We will post more update shortly.

JustSnipe Support
http://www.justsnipe.com
Auction Sniper

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Problems with Database Server

Problems with Database Server

From 11:45 - 13:00, a database server had synchronization issues that caused new schedule snipe not showing up. The problem has been fixed.

All bids have been executed without any issue.
The problem only occurred to the displaying data.

JustSnipe Support

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Intermittent Problems with Database Server

Intermittent Problems with Database Server

Update 02:00. Our engineer has corrected the issue. All systems are working as normal.

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Starting from 0:04 3/30/2007, one of our database servers experienced synchronization issue and caused some data to be displayed in error. We are working to correct the issue.Most of bid orders have been executed without any issue. There are a few number of bid orders that are not being placed. We will post more update shortly.

JustSnipe Support

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Emergency Hardware Maintenance for 03:00 - 03:30 of Feb 18, 2007

Emergency Hardware Maintenance for 03:00 - 03:30 of Feb 18, 2007

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 03:00 - 03:30 of Feb 18, 2007 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support =====

Emergency Hardware Maintenance for 22:00 - 23:00 of Feb 10, 2007

Emergency Hardware Maintenance for 22:00 - 23:00 of Feb 10, 2007

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 22:00 - 23:00 of Feb 10, 2007 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Database Server Problem

Database Server Problem

The issue has been resolved.
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Starting from 6:00 1/14/2007, one of our database servers experienced synchronization issue and caused some data to be displayed in error. We are working to correct the issue.

All bids have been executed without any issue.
The problem only occurs to the displaying data.

We will post more update shortly.

JustSnipe Support

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Intermittent Network Connection Problem.

Intermittent Network Connection Problem.

Starting from 11:50 - 16:25 of January 9th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Intermittent eBay Server Problem

Intermittent eBay Server Problem.

Starting from 18:30 - 19:30 November 26, connections from all of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan.

Please use cautions during this period. We will be monitoring any problem in the next 12 hours.

JustSnipe Support

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Another Scheduled Maintenance for Main database Server 0:01 - 03:00 Thursday 16th November 2006

Another Scheduled Maintenance for Main database Server 0:01 - 03:00 Thursday 16th November 2006

JustSnipe have scheduled servers maintenance starting around 0:01 - 03:00 Thursday 16th November 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

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Issue with Scheduling New Snipe

Issue with Scheduling New Snipe


As of 09:00, the issue with schedulling new snipe order has been resolved.


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There seems to be some problems with schedulling new snipe process. We are looking into the problem and will post any update.

The issue only does not affect any sniping execution. All bids are being submitted to eBay without any problems.

JustSnipe Support
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