System Maintenance 00:00 - 3:00 05/01/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 05/01/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference:
Event Time

System Maintenance 00:00 - 3:00 04/24/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 04/24/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference: 
Event Time

System Maintenance 00:00 - 3:00 04/17/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 04/17/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference: 
Event Time

System Maintenance 00:00 - 3:00 04/10/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 04/10/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference: 
Event Time

System Maintenance 00:00 - 3:00 04/03/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 04/03/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference: 
Event Time

System Maintenance 00:00 - 3:00 03/27/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 03/27/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference: 
Event Time

System Maintenance 00:00 - 3:00 03/20/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 03/20/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference: 
Event Time

System Maintenance 00:00 - 03:00 03/06/2020

JustSnipe is performing system maintenance starting between 00:00 - 03:00 03/06/2020   (Pacific Time), to optimize the auction sniper system. Users may not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during the time frame may not be executed and may cause "Snipe Error". Certain parts of our website will not be accessible and may display "Temporary Error" message.

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Reference: 
Event Time

Issue with Database Server

Starting from 3:45 am - 7:00 am of January 2, 2020 (Pacific Standard Time), there was an issue with the Database Server.

Snipes that ended between those times failed to execute. Members would receive a snipe "Error #8" message.

The issue has now been resolved and everything is in working order. However, we are keeping an eye on the Database Server and will report if any issues occur again.

We are sorry for any inconvenience this may have caused.


Thank you,


JustSnipe Support Center

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Issue with Network Timeout Error Message

Earlier, some members may experience error message "Network Timeout" in their account. We have been trying to figure out the cause of this issue. However, it was deemed impossible to fix the problem because we cannot reproduce from our end.

With recent finding, we were able to reproduce the issue from our end and we found that it was from Kaspersky programs (The Antivirus and Internet Security System).

The Kaspersky program is injecting JavaScript code into JustSnipe page. Often times, the Kaspersky  coding has a bug and it causes error that stop rendering JustSnipe page which is causing the network timeout issue.

Here is the Network Timeout issue that members are receiving:


Click image to enlarge

Here is the JavaScript code that Kaspersky Antivirus is injecting into JustSnipe website:


Click image to enlarge

Click image to enlarge

Below, we have provided instructions on how to fix the network timeout issue.


1. How to fix Network Timeout for Google Chrome.


2. How to fix Network Timeout for Firefox. 


3. How to fix Network Timeout for Microsoft Edge.





For those who do not use Kaspersky, please send screenshots to us at
support@justsnipe.com


Thank you,

JustSnipe Support


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