Intermittent eBay Network Problem

19:00 The issue seems to be resolved by itself.

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Starting 17:45 of Feb 15, 2012, we have been experiencing eBay network problem and it caused some users to lose bid and receive "Snipe Error #0" and  "Snipe Error #8"  message. The issue happened sporadically to a few numbers of snipe. 

The problem is still not yet resolved. Please use caution during this time. We will post more update.

JustSnipe Support

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Intermittent eBay Network Problem

Between 9:50 - 13:00 of 2/12/2012 , there seemed to be issue with eBay network and it caused some users to lose bid and receive "Snipe Error #0" and  "Snipe Error #8"  message. The issue happened sporadically throughout the day.  

As of now, the issue seems to be resolved by itself but we will keep monitoring eBay network. 

We are sorry for the inconvenience.

JustSnipe Support

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eBay Network Problem

we are seeing eBay network problem. The issue happens sporadically throughout the day. Especially around 12:00 - 15:00 (Pacific), our system received an empty page from eBay when sending your bid to eBay servers. 


The issue may cause some bids to fail. 


We are still monitoring the process closely.


As of now 17:00, the issue seems to be fixed by eBay.  


JustSnipe Support


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eBay Network Problem

Update. The issue seems to be fixed by eBay.

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December 11, 2011, we are seeing eBay network problem. The issue happens sporadically throughout the day. Especially around 16:00 - 16:20, our system received an empty page from eBay when sending your bid to eBay servers.

We are still monitoring the process closely and we will post more update.

JustSnipe Support

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Problems with JustSnipe Mobile

18:00 November 27, 2011
The problem with signing in to JustSnipe Mobile has now been fixed. If you still experienced the same issue, please send us an email and please include your mobile device name and model. Thank you

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We experience some problems with JustSnipe Mobile.  Users might not be able to sign-in or view any item through its mobile interface. The issues occur only to http://m.justsnipe.com site.

We will post more update when the issue is resolved. Sorry for the inconvenience.

JustSnipe Support

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Scheduled System Maintenance Wednesday 22:00 of November 23 - Thursday 04:00 of November, 2011

JustSnipe will be performing servers maintenance starting Wednesday 22:00 of November 23 - Thursday 04:00 of November, 2011 Pacific Time, to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.

JustSnipe Support 

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New JustSnipe Add-on

Another way to schedule a new snipe with the new JustSnipe Add-on at
http://www.justsnipe.com/addon/ 

Snipe System Problem

We experienced failed bid between 1:00 - 3:00 (Pacific Time Zone) of November 6th, 2011. The issue affected a few number of users who had snipes during the time, the error message would show error #8 and bids were not executed. Engineers have been informed and they created a temporary workaround. The issue has now been contained.

We are sorry for the inconvenience.

JustSnipe Support

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Problems with Import from eBay Watch List Function

We have problem importing "Watch List" items from eBay due to eBay page format changes. We are working to correct the issue and will post more update soon. We are sorry for the inconvenience.

* The problem is not affecting any of the sniping function.

JustSnipe Support

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eBay Time Lost Sync

During 0:45 - 7:00 August 12 2011, We notice that time on eBay servers seemed to lose sync with the atomic clock by going slower than normal 20-25 seconds. It causes some bids to be registered on eBay as if they are being placed 20-25 seconds instead of 5 seconds.

As of now, the issue seems to be corrected by itself. 

JustSnipe Support
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