Power Outage at the Datacenter

Starting from 20:45 of Friday 29 (Pacific), the main datacenter that we hosted experienced power outage due to severe storm in the area. As of now, engineers at the datacenter location are working to recover their system.

As a result of this outage, JustSnipe customers may have difficulties signing in to the their account. Some may not be able to setup new snipe, update, or delete snipes.

Despite this outage, our redundant servers are still working and sending snipes that have been scheduled earlier to eBay.

We will post more update soon. We are sorry for the inconvenience. Thank you

JustSnipe Support

=====

eBay Network Problem

Between 11:30 - 13:00 Apr 29, 2012, we have been experiencing eBay network problem and it caused some users to lose bid and receive "Snipe Error #0" and "Snipe Error #8" message. The issue happened sporadically to a few numbers of snipe. The issue seems to be resolved by eBay.

We are sorry for the inconvenience.

JustSnipe Support

=====

Scheduled System Maintenance Thursday 00:01 - 02:00 of 19 April 2012 (Pacific time zone)

JustSnipe will be performing servers maintenance to optimize the system. Users will not be able to schedule /add /update /modify /cancel any snipes.
Starting between

00:01 - 02:00 19 April 2012 Pacific Time
(07:01- 09:00 19 April 2012 GMT)

Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.



JustSnipe Support





=====

Hardware Upgrade

JustSnipe has scheduled a hardware upgrade to our servers on Thursday 12 April 2012 between 00:01 - 04:00 Pacific time zone. This upgrade is very crucial to the system performance.

During this time frame, you will not be able to access your JustSnipe account. All snipes will not be executed. Bids that have been scheduled will result in "Snipe Error".

Please use caution if you have snipes scheduled during this maintenace period. We are sorry for the short notification.

JustSnipe Support

=====

Database Server Error

As of 03:30 of March 22, 2012, the issue has been contained.

During the outage, snipes scheduled between 23:30 (Mar 21) to 3:30 (Mar 22) were not executed. Customers would experienced snipe error message and snipes were not placed.

We are sorry for the inconvenience.

-----
Starting from 23:30 Pacific of March 21, 2012, our main database server experiences problem that causes inaccessible to all of our services. We are looking into the issue.

During this time, your snipe may not be executed.

We will post more update soon. Sorry for the inconveneince.

JustSnipe Support

=====

eBay Network Problem

Starting 3:15 of Mar 8, 2012, we have been experiencing eBay network problem and it caused some users to lose bid and receive "Snipe Error #0" and "Snipe Error #8" message. The issue happened sporadically to a few numbers of snipe.




The problem is still not yet resolved. Please use caution during this time. We will post more update.



JustSnipe Support



=====

Intermittent eBay Network Problem

19:00 The issue seems to be resolved by itself.

-----

Starting 17:45 of Feb 15, 2012, we have been experiencing eBay network problem and it caused some users to lose bid and receive "Snipe Error #0" and  "Snipe Error #8"  message. The issue happened sporadically to a few numbers of snipe. 

The problem is still not yet resolved. Please use caution during this time. We will post more update.

JustSnipe Support

=====

Intermittent eBay Network Problem

Between 9:50 - 13:00 of 2/12/2012 , there seemed to be issue with eBay network and it caused some users to lose bid and receive "Snipe Error #0" and  "Snipe Error #8"  message. The issue happened sporadically throughout the day.  

As of now, the issue seems to be resolved by itself but we will keep monitoring eBay network. 

We are sorry for the inconvenience.

JustSnipe Support

=====

eBay Network Problem

we are seeing eBay network problem. The issue happens sporadically throughout the day. Especially around 12:00 - 15:00 (Pacific), our system received an empty page from eBay when sending your bid to eBay servers. 


The issue may cause some bids to fail. 


We are still monitoring the process closely.


As of now 17:00, the issue seems to be fixed by eBay.  


JustSnipe Support


=====

eBay Network Problem

Update. The issue seems to be fixed by eBay.

-----
December 11, 2011, we are seeing eBay network problem. The issue happens sporadically throughout the day. Especially around 16:00 - 16:20, our system received an empty page from eBay when sending your bid to eBay servers.

We are still monitoring the process closely and we will post more update.

JustSnipe Support

=====