Showing posts with label faq. Show all posts
Showing posts with label faq. Show all posts

Thursday, February 08, 2024

Web Notifications and Apple iOS

If you're experiencing difficulty enabling JustSnipe Web Notifications, it may be due to the iOS version on your Apple device. For optimal performance and access to real-time auction updates, your device needs to be running iOS version 16.4 or later.


 

 

iOS Compatibility Requirements

For Web Notifications to function seamlessly on your Apple device, it needs to be updated to iOS version 16.4 or later. This update ensures your device can support the necessary technology to receive real-time notifications from JustSnipe, keeping you ahead in the auction game. 


How to Update Your iOS Device:

  1. Backup Your Device:
    Before updating, it's a good practice to backup your device using iCloud or your computer to protect your personal data. 
  2. Update Wirelessly: 
    • Go to Settings > General > Software Update. 
    • If an update is available, tap Download and Install. 
    • Enter your passcode if prompted, and agree to the terms to proceed with the installation. 
  3.  After Updating: 
    • Once your device is updated, visit JustSnipe again and enable Web Notifications. 
    • You may need to give your browser permission to send notifications. Look out for a prompt and select 'Allow'. 

 



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Maximum Number of Devices

Managing your auctions efficiently means having access to JustSnipe Web Notifications wherever you are. The number of devices you can receive notifications on depends on your JustSnipe membership plan. 

 


 

Device Limits by Plan 

  • Free Plan: 
    As a valued member of our Free Plan, you can receive notifications on 1 device. This allows you to stay updated on your key auction activities while exploring the capabilities of JustSnipe.

  • Value Plan:
    Upgrading to our Value Plan expands your reach. You can connect up to 3 devices, ensuring you stay informed whether you're on your phone, tablet, or desktop. 

For more information about our products, please visit JustSnipe product page.

 

Need More Devices? 

If you're currently on the Free Plan and find yourself needing JustSnipe notifications on more devices, it's easy to upgrade. Just follow the link below to explore our Value Plan and enjoy the benefits of an expanded device network. 

https://justsnipe.com/upgrade 


Staying in Sync Across Devices

With JustSnipe, managing your auction strategy across multiple devices has never been easier. Whether you're at home, at work, or on the move, we've got you covered. Upgrade your plan today and take your auction experience to the next level!




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Browser Notification is Blocked

If you receive a message showing that Web Notifications are currently blocked in your browser. Without these notifications, you might miss out on crucial updates that could affect your auction strategies and outcomes.

 


Why Are Notifications Blocked?

Notifications can be blocked due to browser settings either set by you or by default. This might result in: 

  • Missing timely alerts when your snipe amount is lower than the current auction price. 
  • Losing out on opportunities to adjust your bids and secure your desired items.
     

How to Unblock Notifications

Unblocking JustSnipe Web Notifications is straightforward. Here's how you can enable them in various browsers:

Chrome: 

  1. Click on the view site information icon in the address bar. 
  2. Find the 'Notifications' setting and toggle to 'Allow'. Then reload the page.
     

Edge: 

  1. Click on the lock icon in the address bar. 
  2. Find the 'Notifications' setting and change to 'Allow'. Then reload the page. 

 


Firefox:  

  1. Click on the lock icon in the address bar. 
  2. Find the 'Send notifications' setting and remove 'Blocked'. Then Reload the page. 

 


Safari on macOS: 

  1. Go to 'Safari' on the menu bar.
  2. Click 'Preferences / Settings'.  
  3. Click on the 'Websites' tab. 
  4. Select 'Notifications' on the sidebar. 
  5. Find JustSnipe and select 'Allow' from the dropdown menu. 



 

 



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Need Further Assistance?

If you're still facing issues or using a different browser, our support team is here to help. Ensuring you receive JustSnipe Web Notifications is crucial for a seamless auction experience, and we're committed to helping you every step of the way.

 

 

Wednesday, February 07, 2024

Setting Up JustSnipe Notifications on iOS Devices

 To ensure compatibility with Apple's guidelines for receiving web notifications on iOS devices, it's required to add JustSnipe to your home screen as a Progressive Web App (PWA). This step is crucial for enabling the full functionality of web notifications on your device. Follow the provided steps to seamlessly integrate JustSnipe into your iOS home screen and stay updated with real-time auction notifications.

 For detailed instructions, follow the guide below or visit our video tutorial that may offer additional assistance.

 

Adding JustSnipe as a PWA on Your iOS Device:

 


1. Open Safari and navigate to the JustSnipe website.
https://justsnipe.com  




2. Tap the Share icon at the bottom of the screen. 



3. Scroll down and select "Add to Home Screen".














4. Rename the app if you wish, then tap "Add".









 


5. Once JustSnipe is added to your home screen, tap the "JustSnipe" icon to open it.











6. This should automatically redirect you back to the setup page to finish your Web Notification setup. To complete the setup and start receiving web push notifications, simply check the designated box in the "Current Device" section.  








 


7. Tap "Allow" when an iOS prompt appears asking if you would like to receive notifications from us. 









 


8. You will receive a welcome message from us once everything is successfully set up.













Video Tutorial






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If the JustSnipe app doesn't redirect to the setup page: 

  1. Tap the "SIGN IN" button to log into your JustSnipe account.

  2. Click the gear icon at the top-right of the screen and select "Settings".

  3. Scroll down to find "Web Notification" and tap the "MANAGE" button.

  4. Follow the on-screen instructions to complete the web notification setup.

 

 

 

 

 

 

 

 

 

Monday, February 05, 2024

Supported Browsers and Devices for JustSnipe Web Notification

Currently, all leading web browsers offer support for web push notifications. This feature extends to browsers on mobile platforms like Android, iPhone, and iPad, enabling them to receive notifications in a manner akin to apps. Below is a list of browsers that are compatible with web push notifications. 




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Supported Browsers and Devices

Browser Windows-PC macOS iPhone/iPad Android
Chrome YES YES NO YES
Firefox *** YES YES NO YES
Safari NO YES **
YES *
NO
Microsoft Edge YES YES NO YES
Opera YES YES NO YES

Please note that Incognito Mode or Private Browsing Mode do not support Web Notification.



Minimum Support by Browser

Browser Version
Google Chrome 50+
Mozilla Firefox *** 47+
Safari on macOS 16+
Safari on iPhone/iPad 16.4+

Source: https://developer.mozilla.org/en-US/docs/Web/API/PushEvent/PushEvent

 

 


( * ) For iPhone and iPad 

Your device needs to be at least iOS version 16.4 and you need to add our website to your Home Screen. You can follow instructions on the setting page or visit the following link for details 

... Read more ... 

 


( ** ) For macOS 

Your device needs to have at least Safari version 16. If your macOS doesn't support Safari version 16, consider installing Chrome to receive notifications.

... Read more ...  



( *** ) For Firefox 

Often times, the Firefox browser is not a reliable choice for web push notifications. From our testing, we've observed that Firefox tends not to display web notifications if the browser is not actively in use. We do not recommend using Firefox for web notifications. If you choose to do so, please note that you may not receive notifications as expected.




Turning on JustSnipe Notifications keeps you updated with instant alerts on auction prices, especially when they surpass your maximum bid. The setup process can differ based on your device, browser, and operating system.

Choose your device from the list below and follow the specific instructions given in the associated link.

 

Desktop Devices Mobile Devices
Windows: Instructions iOS (iPhone/iPad): Instructions
Mac: Instructions Android: Instructions

 

 







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Friday, February 02, 2024

Solving Non-functioning Notification Banner Issues in Google Chrome PWAs: Your Guide

Some of you may have encountered non-functioning notification banner while using our web application installed as a Progressive Web App (PWA) through Google Chrome. We understand the frustration and inconvenience this may have caused, and we're here to shed some light on the situation and offer guidance. 

 


Quick Fix:

Try updating your Chrome browser (on Windows) to be at least Version 122.0.6261.112


 



 


The Issue: Non-functioning Notification Banner

Some of you may have noticed that when clicking on notifications received from our PWA app installed through Google Chrome, you're not being redirected to the intended URL. This issue arises only when you install our web application as a PWA through Google Chrome. However, rest assured, if you access our application through the browser without installing it as a PWA, everything functions as expected.


What This Means for You:

We recognize that this hiccup may disrupt your workflow and impact your user experience. We sincerely apologize for any inconvenience this may have caused. We understand the importance of seamless navigation and functionality within our application, and we're working diligently to address this issue


What We're Doing About It:

Our team is actively investigating the root cause of this problem. We're collaborating with Google Chrome's support team to identify a solution and ensure that notifications function as intended for all our users. Your experience is our top priority, and we're committed to resolving this issue promptly.


What You Can Do:

While we address this issue, we recommend the following steps to minimize its impact.

If you prefer using Google Chrome, you can opt-out of using our web application as a Progressive Web App (PWA). Instead, simply access our website through plain Chrome to continue receiving notifications. This bypasses the problem encountered with PWAs in Chrome.

Alternatively, you can utilize Microsoft Edge as your browser of choice. Install our web application through the Edge browser, and you'll find that notifications function seamlessly without any issues. Edge provides a reliable alternative where notifications work as intended.


We're Here for You:

Your satisfaction and trust are paramount to us. We appreciate your patience and understanding as we work to resolve this issue. If you have any questions, concerns, or feedback, please don't hesitate to reach out to our support team. We're here to assist you in any way we can.


Thank you for your continued support and for being a valued member of our community.


JustSnipe Support 

support@justsnipe.com

=====

 

 


 


 

 

Tuesday, March 07, 2023

What currency is JustSnipe using to bid on my eBay auction?

JustSnipe automatically uses the currency set by the seller for the auction you're bidding on, and displays the original currency when you enter your snipe.


Please do not include any currency symbols or commas when entering your bid amount.

 

CORRECT: 32.24

WRONG: $32.24

WRONG: 32,24

 

 


 


What is eBay security token?

JustSnipe has upgraded its security measures by switching from eBay id/password to the eBay security token for a few years now. This new system enables JustSnipe to securely place snipe bids and better protect your JustSnipe/eBay account.

To utilize the eBay security token when you sign up for JustSnipe, there is a backend process that is required. The eBay security token's lifespan is determined by eBay's configuration, but typically it lasts from a few months to a few years.

As the expiration date of your eBay security token approaches, JustSnipe will alert you through your account to ensure that you can continue using our service without any disruptions. If the eBay security token is not renewed, it may prevent you from placing bids on our platform. 

 

Visit the link below for instructions on how to re-new or re-authorize your eBay security token. 

https://blog.justsnipe.com/p/ebay-security-token.html

 

 


 

Monday, March 06, 2023

What are the limited features in your Free membership plan?

The "Free Membership" plan offered by JustSnipe provides users with a limited set of features. While the plan is free, it is subject to certain restrictions.

One of the main limitations is that free members are only allowed 5 snipe credits per week. Additionally, to support the cost of providing the free service, JustSnipe displays banner ads on some of its pages.

However, users who wish to take advantage of more features and benefits can consider upgrading to a paid membership plan. JustSnipe offers various membership plans that come with different levels of benefits, such as increased snipe credits, real-time price checks, and email notifications. 

For more information about the available plans and their features, please visit the JustSnipe website at: 

https://justsnipe.com/product

 

If you have any further questions, please contact support@justsnipe.com 





Monday, February 27, 2023

What is the bid amount that JustSnipe will be placing for me?

When you place a bid through JustSnipe, you enter your maximum bid amount, which is the highest amount that you are willing to pay for the item. JustSnipe's server will then submit your maximum bid amount to eBay at the last seconds of the auction, using eBay's proxy bidding system to ensure that your bid is competitive and that you have the best chance of winning the auction.

After your bid is submitted, eBay's proxy bidding system will automatically increase your bid up to your maximum amount in response to competing bids from other bidders. If there are no competing bids, you will win the auction at the current bid price, which may be less than your maximum bid amount.

Overall, JustSnipe allows you to place bids on eBay auctions with confidence, knowing that your bid will be submitted at the last seconds of the auction and that you will have the best chance of winning the auction at the lowest possible price.

 


 


 

 

Wednesday, February 01, 2023

What are the JustSnipe Terms of Service and Privacy Policy

Terms of Service and Privacy Policy

You can view our terms of service and privacy policy at:


Terms of Service:
https://justsnipe.com/term-of-service

 

Privacy Policy: 
https://justsnipe.com/privacy






Wednesday, January 04, 2023

How often does JustSnipe perform price checks?

JustSnipe performs price checks at different frequencies depending on the membership plan. 

For the "Free membership" plan, the auction price updates on scheduled snipes every 6-12 hours, with no email notification. 

On the other hand, for the "Value membership" plan, the auction price is updated every hour, and an email notification is sent if the snipe amount is lower than the current auction price.

However, it's worth noting that the price check doesn't mean the update will happen exactly on the hour. The update time depends on the queue the snipe is in, and JustSnipe does not provide real-time price check updates due to limited resources and to prevent eBay from blocking the site.

 

Tuesday, January 03, 2023

How do I change my JustSnipe ID and password.

How to modify your JustSnipe ID and password:


1. Sign in to JustSnipe at

https://justsnipe.com/signin

 

 

2. Once you are signed in to your JustSnipe account, click on the "Gear" icon on the top right of your screen.

 

Click image to enlarge





3. Click "Settings".


Click image to enlarge



4. It will redirect you to the "Settings" page.
 
 

5. Click the blue "MANAGE" button in the "JustSnipe" logo section.
 

Click image to enlarge



6. Enter your new JustSnipe ID or password and click the green "SAVE" button.
 

Click image to enlarge



7. After clicking the "SAVE" button, there will be a pop up letting you know that it has been saved.
 

Click image to enlarge



Tuesday, December 06, 2022

JustSnipe Lead Time Info

Adjust Your Lead Time for a More Successful Auction Sniper Experience with JustSnipe

JustSnipe is an auction sniper service that allows its paid members to customize their lead time, also known as buffer time, for a more efficient sniping strategy. By adjusting the bidding time, members can align it with their preferences and needs.

It is a common issue on eBay that many sellers choose to end their auctions at specific minutes of the hour such as :00, :15, :30, and :45, which puts a lot of pressure on eBay servers and can lead to missed snipes. However, JustSnipe's customizable lead time feature can reduce the chances of this happening.

It's worth noting that free members cannot make any adjustments to their lead time, and it is fixed at 8 seconds. 

On the other hand, paid members can set their lead time down to 1 second!, but it's crucial to exercise caution when doing so. A lead time of less than 5 seconds can result in missed snipes due to slow response time on eBay and high network traffic.

With JustSnipe's adjustable lead time feature, members can optimize their bidding strategy and increase their chances of winning auctions.

Please note that the actual bidding time and lead time may vary slightly due to the internal logic of the program, which can result in a margin of error of +/- 2 seconds or more. The lead time provided is meant to serve as a reference point for our users and may not always reflect the exact timing of the bid.




To set default lead time, simply follow these easy steps:

  1. Log in to your JustSnipe account.

  2. Click on the setup icon (a gear icon) located on the top-right corner of the page. Alternatively, you can click on this link.
  3. Scroll down until you find the "Default Lead Time" pull-down menu choose the lead time according to your preference.


Monday, December 05, 2022

JustWatch - The Ultimate Auction Tracking and Sniping Feature

JustSnipe is the ultimate tool for online auction enthusiasts, offering a range of powerful features to help you get the best deals possible. One of these features is JustWatch, which allows you to add auctions to an online watch list and easily schedule sniping afterwards. With JustWatch, you'll never miss an auction again!

The best part? JustWatch can also import your current watching items on eBay in just a few clicks, making it easier than ever to keep track of your favorite items. 

To use this feature, you'll need to create a JustSnipe account. Once you're logged in, simply click on JustWatch from the left-panel menu to go to the JustWatch page. From there, click on the "Import eBay Watch List to JustWatch" icon located on the top portion of the main page.

 


A popup window will appear, prompting you to confirm that you want to import your eBay watch list. Click "YES, IMPORT EBAY WATCH LIST" to begin the import process. It may take a few seconds to import your list, especially if you have a large number of items. Please note that only "Active Auctions" can be imported.

JustWatch is available to all JustSnipe users, with a free membership allowing you to track up to 30 items and the value membership providing unlimited tracking. Start using JustWatch today to take your online auction game to the next level! 



 

 

 

 

Monday, November 07, 2022

Why didn't I win the auction?

What happened to my earlier snipe that should have won, but did not.

If you have experienced a situation where you believe that your snipe should have won but did not, there are a few possible reasons for this outcome.

Firstly, it's essential to understand that eBay's bid increment rules may have affected your bid. eBay sets a minimum bid increment for each item, which determines the minimum amount that bids must be raised by. If your maximum bid did not meet the next minimum bid increment, your bid may not have been accepted, resulting in a "Bid too low" message. 

 

eBay’s bid increment rules:

http://pages.ebay.com/help/buy/bid-increments.html

http://pages.ebay.co.uk/help/buy/bid-increments.html



Secondly, it's possible that you may have received an NPB (Non-Paying Bidder) warning or failed to make payment to eBay in the past, which could have led to your bid being rejected.

It's also worth noting that eBay's system is not perfect, and technical glitches can occur, leading to unexpected outcomes. However, these instances are rare, and eBay typically works hard to ensure that their system operates fairly and transparently.

If you believe that none of the above reasons apply, you may want to contact eBay customer support for more information and assistance in understanding why your snipe did not win. They may be able to provide more details about the outcome of your bid and offer guidance on how to avoid similar issues in the future.

 

 


 

 

Monday, October 03, 2022

JustSnipe Email Notification

Get Notified When Your Max Bid is Below Current Price with JustSnipe

Don't miss out on winning an auction on eBay! With JustSnipe's notification feature, you can receive email alerts every hour when your max bid is below the current price of a particular auction. This feature is exclusively available to customers in the "Value Membership Plan" and can help reduce the risk of being outbid.


 

To turn on/off this feature, simply follow these easy steps:

  1. Log in to your JustSnipe account.

  2. Click on the setup icon (a gear icon) located on the top-right corner of the page. Alternatively, you can click on this link.
  3. Scroll down until you find the "Email Notification" switch and toggle it on or off according to your preference.

 

 





Thursday, September 29, 2022

How to upgrade account to the "Value Membership Plan".

In order to upgrade to the "Value Membership Plan", we require a monthly subscription payment. JustSnipe accepts PayPal.

You can upgrade your account from the "Free Membership Plan" to the "Value Membership Plan" by:

1. Sign in to JustSnipe at

https://justsnipe.com/signin

 

2. Once you are signed into your JustSnipe account, click on the "Gear" icon to the top right side of your screen.

Click image to enlarge


3. Click "Settings".

Click image to enlarge




4. You will be redirected to the "Settings" page. 



5. Click the red "UPGRADE" button in the "Membership Plan" section.

Click image to enlarge



6. After you click the red "UPGRADE" button, it will redirect you to the PayPal page.
 
 

7. Follow PayPal instructions.
 
 
 

Monday, August 22, 2022

Do you offer a FREE TRIAL?

Free trial service is offered with limitations. Our free auction sniper account is limited in features which includes five snipes per week and an 8-second lead time.

Paid accounts offer more features, including more snipes per week, longer and shorter lead times, and additional tools for managing bids and auctions. JustSnipe offers a paid plan for only $5.99/month.

To sign up for a JustSnipe account, you can visit our website and select the plan that works best for you.

 



 

 

Thursday, August 18, 2022

How can I remove the chrome extension button?

You can easily remove the Chrome extension JustSnipe button by:


1. Go to the top right of your Google Chrome browser and then right click on the JustSnipe logo.

Click image to enlarge



2. With your mouse, choose and left click "Remove from Chrome".

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3. Click the "Remove" button.

Click image to enlarge



4. The small JustSnipe logo icon will disappear.

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