Network Connection Problem
Between 14:45 - 15:30 of 5/12/2009 , connections from our servers were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan. Some users may experience error message ("Sorry, your sign-in id is not in our record ") when signing in to JustSnipe account during this time period.
Network engineers have been notified and fixed the issue.
Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.
JustSnipe Support
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Tuesday, May 12, 2009
Network Connection Problem
Thursday, March 12, 2009
System Maintenance 23:00 of Mar 12, 2009 - 01:00 of mar 13, 2009
System Maintenance 23:00 of Mar 12, 2009 - 01:00 of mar 13, 2009
JustSnipe is performing System maintenance starting around 23:00 of Mar 12, 2009 - 01:00 of mar 13, 2009 (Pacific Time), to optimize our system.Snipe orders during this time may not be executed. Users will not be able to schedule new snipes. Certain parts of our website will not be accessible and may generate "Temporary Error" message.
This maintenance is necessary in order to provide your service with high availability offerings for your auction sniper.
We are sorry for the short notification and appreciate your patience.
JustSnipe Support
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Thursday, February 12, 2009
Problems When Import Watch Items from eBay Watch List
2/12/2009 17:00. We are aware of issues when trying to import watch items from eBay. The issue has been fixed.
In the past few weeks, eBay had changed its page format on the watch list page that caused problem when we try to transfer the list from your account. We have found the cause and find a solution to have the importing feature working again. However, this feature might not still be stable. Please let us know if you find a problem or cannot import the watch list items from your account.
JustSnipe Support
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Tuesday, February 03, 2009
System Maintenance 23:00 of Feb 3, 2009 - 01:00 of Feb 4, 2009
System Maintenance 23:00 of Feb 3, 2009 - 01:00 of Feb 4, 2009
JustSnipe is performing System maintenance starting around 23:00 of Feb 3, 2009 - 01:00 of Feb 4, 2009 (Pacific Time), to optimize our system.
Snipe orders during this time may not be executed. Users will not be able to schedule new snipes. Certain parts of our website will not be accessible and may generate "Temporary Error" message.
This maintenance is necessary in order to provide your service with high availability offerings for your auction sniper.
We are sorry for the short notification and appreciate your patience.
JustSnipe Support
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Friday, January 16, 2009
Emergency System Maintenance 18:00 - 22:15 of Jan 16, 2009
Emergency System Maintenance 18:00 - 22:15 of Jan 16, 2009
JustSnipe is performing System maintenance starting around 18:00 - 22:15 of Jan 16, 2009 (Pacific Time), to optimize our network system.
Users will not be able to schedule new snipes.
Automated Price Check will not be available.
Certain parts of our website will not be accessible and may generate "Temporary Error" message.
This maintenance is necessary in order to provide your service with high availability offerings for your auction sniper. We are sorry for the short notification and appreciate your patience.
JustSnipe Support
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