Wednesday, February 11, 2004

Servers Maintenance: Thursday 12 (00:15 - 00:45 PST) and Friday 13 (01:00 - 03:00 PST)

On Thursday 12 (00:15 - 00:45 PST) and Friday 13 (01:00 - 03:00 PST), JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your snipe during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Monday, February 09, 2004

Lead Time (Buffer Time) can be adjusted to 1 Second

We will TEMPORARY allow users (paid members) to adjust their lead time down to 1 second before auction ends. Please note that the possibility of missing snipe caused by network delayed or slowness is greater when the lead time is set below 5-6 seconds. We will evaluate the result and determine if this can be a permanent solution.

From what we have tested, snipes are being placed correctly but often times our redundant servers (backup) have a tendency of missing snipe when using any lead time below 3 seconds. Please use your caution when trying to adjust lead time below 5 second.

Thank you.

JustSnipe Support
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Friday, February 06, 2004

Brief Maintenance Feb 6, 2004

We will perform a brief server maintenance on Feb 6 2004 4:00 AM Pacific. Users may experience internal page error, snipe error, or difficulty accessing your account. Please use caution if you need to place your snipe during this period. Thank you for using JustSnipe.com

JustSnipe Support
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Wednesday, February 04, 2004

No email Response from Support?

If you have sent us an email to support@justsnipe.com and still receive no response back from us in 24-48 hours.

Please re-send your email again with a proper email address. We have recieved a lot of bounced back email when we tried to reply.

Thank you.

JustSnipe Support.

Thursday, January 29, 2004

System Maintenance at JustSnipe 1/30/2004

On Friday 30, January 2004 1:00 - 3:00 AM Pacific, JustSnipe will perform a system maintenance to our database servers in order to improve the performance of the sniping software. During this time, some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your snipe during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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JustSnipe Service Announcement

Thursday, January 22, 2004

System Maintenance at JustSnipe

On Friday 23, January 2004 1:00 - 3:00 AM Pacific, JustSnipe will perform a system maintenance to our database servers in order to improve the performance of the sniping software. During this time, some users may experience intermittent slowness, internal page error, snipe error, or unable to access your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your sniping during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Wednesday, January 21, 2004

Reminder: Using email as ebay id may generate error

Users who use email address as their ebay id may receive a message "eBay id/password invalid" in their "Ended Auctions" page. Please follow the instruction in this article.
http://www.justsnipe.com/auctions/kbase/content_by_cat.asp?contentid=139

Also, we encourage new users to read through our guided article on how to use JustSnipe for the first time, you can find it here:
http://www.justsnipe.com/auctions/kbase/content_by_cat.asp?contentid=157


Community : News : General Announcement Board: "Email Address Transition to User ID & Limiting Sign In with Email Addresses"

Monday, January 19, 2004

Network Outage

Approximately 7:45 PM - 8:20 PM we experienced a network outage at our colocation facility that resulted in inaccessible to our member's area and missing snipes. The situation is now contained but still under careful watched. We apologize for the inconvenience.

JustSnipe Support

JustSnipe - FREE eBay auction sniper software offers free snipe every week

Thursday, January 15, 2004

UPDATE: System Maintenance at JustSnipe

Update: The maintenance process is extended to 3:25 AM Pacific. Sorry for the inconvenience. Thank you.

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On Friday 16, January 2004 1:00 - 3:00 AM Pacific, JustSnipe will perform a system maintenance to our database servers in order to improve the performance of the sniping software. During this time, some users may experience intermittent slowness, internal page error, snipe error, or unable to access your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your sniping during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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For more information about our free bid sniper and Service Plans for Auction Sniper at JustSnipe.com

Wednesday, January 14, 2004

eBay Feedback Checking at JustSnipe

Negative feedback checking feature is now working. For more information about this feature and our auction sniper, visit
eBay Feedback Checking at JustSnipe. Thank you.

JustSnipe Support.