Wednesday, August 16, 2023

Scheduled Maintenance - 18 August 2023 0:00 AM to 3:00 AM

Our servers will undergo maintenance on 18 August 2023 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding.

 

JustSnipe Support

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Tuesday, July 18, 2023

Scheduled Maintenance - July 21st 0:00 AM to 3:00 AM

 

Our servers will undergo maintenance on July 21st 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Sunday, June 18, 2023

Display Issue with Snipe Wins (Update 2023-06-19 08:00)

(Update 2023-06-19 08:00) We have developed a temporary workaround to address the display issue. The workaround enables the correct winning result to be displayed, ensuring that your successful snipes are accurately reflected. The update will only apply to new snipes from 2023-06-19 08:00 UTC-7. 

The cause stems from the time it takes for eBay's system to change the status of the auction. In some cases, the auction status remains active for a longer duration than usual, resulting in the incorrect display of snipe wins.

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We want to inform you about a recent issue regarding the display of snipe wins on JustSnipe. Some customers have reported that their successful snipe wins appear in the "Didn't Win" section, suggesting they lost the auction when they actually won. We want to assure you that this issue does not mean your snipe was not sent to eBay.

Rest assured that this display issue does not reflect a failed snipe or the loss of your winning item. Your snipe was successfully submitted to eBay. Our team is actively working on resolving this discrepancy to ensure accurate results. 

We will post more details when there are updates on this issue. 

We apologize for any inconvenience caused. We appreciate your continued support and trust. For further questions or concerns, please contact support@justsnipe.com 

 

JustSnipe Support

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Tuesday, June 13, 2023

Scheduled Maintenance - June 16th 0:00 AM to 3:00 AM

Our servers will undergo maintenance on June 16th 0:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Friday, April 21, 2023

Important System Update: Hard Refresh Required

We are excited to announce that our system has just been updated with new features and improvements. However, in order to fully experience these changes, you may need to perform a hard refresh on your browser.

A hard refresh will clear your browser's cache and reload the page from the server.

This ensures that you are viewing the most up-to-date version of our system.

To perform a hard refresh on most browsers, please follow these simple steps:

Windows: Press Shift + Ctrl + F5
Mac: Press Command + Shift + R
Linux: Press Ctrl + Shift + R


To check the current version of the site, please scroll to the bottom of the page, and you will see the version of the page on your system. Our current version is:

v.2.2.6
rel.2023-04-21T09:11:19Z


If the version displayed is different from the above, we recommend clearing your browser cache and restarting your browser. This will ensure that you are accessing the latest version of our site and may resolve the issue.


We apologize for any inconvenience this may cause, but we believe that the benefits of the update will outweigh any temporary inconvenience.

Thank you for your patience and understanding. If you have any questions or concerns, please don't hesitate to reach out to our support team.

 

JustSnipe Support

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Sunday, April 16, 2023

Scheduled Maintenance - April 21st 0:00 AM to 3:00 AM

Our servers will undergo maintenance on April 21st 0:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Friday, March 17, 2023

Scheduled Maintenance - March 22nd 2:00 AM to 4:00 AM (02:00 - 4:00 03/22/2023)

 Our servers will undergo maintenance on March 22nd 2:00 AM to 4:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Thursday, March 09, 2023

Scheduled Maintenance - March 10th 12:00 AM to 3:00 AM (00:00 - 3:00 03/10/2023)

Our servers will undergo maintenance on March 10th 12:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Tuesday, March 07, 2023

What currency is JustSnipe using to bid on my eBay auction?

JustSnipe automatically uses the currency set by the seller for the auction you're bidding on, and displays the original currency when you enter your snipe.


Please do not include any currency symbols or commas when entering your bid amount.

 

CORRECT: 32.24

WRONG: $32.24

WRONG: 32,24

 

 


 


What is eBay security token?

JustSnipe has upgraded its security measures by switching from eBay id/password to the eBay security token for a few years now. This new system enables JustSnipe to securely place snipe bids and better protect your JustSnipe/eBay account.

To utilize the eBay security token when you sign up for JustSnipe, there is a backend process that is required. The eBay security token's lifespan is determined by eBay's configuration, but typically it lasts from a few months to a few years.

As the expiration date of your eBay security token approaches, JustSnipe will alert you through your account to ensure that you can continue using our service without any disruptions. If the eBay security token is not renewed, it may prevent you from placing bids on our platform. 

 

Visit the link below for instructions on how to re-new or re-authorize your eBay security token. 

https://blog.justsnipe.com/p/ebay-security-token.html