Problem with Database Server: RESOLVED

Update (18:44), the problem has now been resolved. Users can now add, update, and delete snipe as usual. We apologize for any inconvenience that may cause.


Update (15:00), at this moments, users will not be able to schedule, update, or cancel snipe.

Update (12:45 PM), we are rebooting our server to apply the first fix. You may not be able to access some part of our site in the next 10 minutes. We will keep monitor the server. Users are advised to use caution during this time.

Update (12:20 PM), some users may still not be able to schedule, update, or cancel snipe. the sniping process is still working perfectly fine.

From 10:40 AM - 11:12 AM (April 30th), one of our database servers experiences some problem. Some users may received snipe error or unable to update/delete snipe. We have applied the temporary workaround. The problem is now contained and we are working to monitor to resolve this problem. We are sorry for the inconvience.

JustSnipe Support

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Difficulty to Register or Make Changes to eBay id/password

We updated our encryption program last night and this new update had a glitch that caused some difficulty when users try to update or register to our site.
The problem has now been solved.
We are sorry for the inconvenience.

JustSnipe Support

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eBay's Time is Off

Currently ebay's time is a bit slower than the standard Atomic time. Users will see snipe being placed early than usual set time. We will try to apply patch to work around this issue. Sorry for the inconvenience.

JustSnipe Support

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Servers Maintenance on Friday 16-Apr-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 16-Apr-2004 (01:00 - 03:00 PST)

JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Ebay Intermittent Errors - 03/24/04

From 09:32 to 11:40 PST- 03/24/04 , ebay has experienced intermittent errors or slowness and caused some bid to be delayed or missed. EBay has resolved this issue. For more info visit Community : News : System Status Announcement Board
Thank you.

support@justsnipe.com

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Servers Maintenance on Friday 19-Mar-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 19 (01:00 - 03:00 PST)
JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Ebay's Server Error

From 14:42 - 14:47, ebay servers experienced some internitten site issues and caused bid to be missed and/or error. They have resolved the problem. For more information about ebay's outage, please visit: http://www2.ebay.com/aw/announce.shtml

Thank you.

JustSnipe Support.

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New Feature --- "JustWatch" --- An eBay Watch List.

JustWatch. This feature will allow users to add their items into the watch
list and they can decide to snipe it later. It also gives the ability to include
any personalized comments or notes to those watched items. For more details about
this feature and how to use it visit: http://www.justsnipe.com/auctions/tools/justwatch_introduction.asp
Thank you. JustSnipe Support. Try our free
auction sniper =====

Servers Maintenance on Friday 5-Mar-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 5 (01:00 - 03:00 PST)
JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Resolved: Changes to eBay pages

On Feb 24, 2004, eBay has made some changes to its page format. These changes may cause an incorrect display of snipe status -- "Snipe Error" -- while those bids were being properly executed. Also it may cause missing snipes to some users. We are working to correct the issue.

Update (21:30): Preliminary workaround has been applied. There should be no missing snipe. We will later apply the secondary patch on Wednesday morning (approx 00:30) and may require a reboot. We will post an update again when the process is done.

Update (00:27 2/25/2004): We have sucessfully updated and rebooted our server. The issue has been resolved.

Thank you.

JustSnipe Support

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