What are the JustSnipe Terms of Service and Privacy Policy

Terms of Service and Privacy Policy

You can view our terms of service and privacy policy at:

Terms of Service:
https://justsnipe.com/term-of-service

 

Privacy Policy: 
https://justsnipe.com/privacy

Scheduled Maintenance - January 20th 12:00 AM to 3:00 AM (00:00 - 3:00 01/20/2023)

Our servers will undergo maintenance on January 20th from 12:00 AM to 3:00 AM Pacific Time. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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How often does JustSnipe perform price checks?

JustSnipe performs price checks at different frequencies depending on the membership plan. 

For the "Free membership" plan, the auction price updates on scheduled snipes every 6-12 hours, with no email notification. 

On the other hand, for the "Value membership" plan, the auction price is updated every hour, and an email notification is sent if the snipe amount is lower than the current auction price.

However, it's worth noting that the price check doesn't mean the update will happen exactly on the hour. The update time depends on the queue the snipe is in, and JustSnipe does not provide real-time price check updates due to limited resources and to prevent eBay from blocking the site.

 

How do I change my JustSnipe ID and password.

How to modify your JustSnipe ID and password:

1. Sign in to JustSnipe at

https://justsnipe.com/signin

 

 

2. Once you are signed in to your JustSnipe account, click on the "Gear" icon on the top right of your screen.

 

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3. Click "Settings".

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4. It will redirect you to the "Settings" page.

 

 

5. Click the blue "MANAGE" button in the "JustSnipe" logo section.

 

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6. Enter your new JustSnipe ID or password and click the green "SAVE" button.

 

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7. After clicking the "SAVE" button, there will be a pop up letting you know that it has been saved.

 

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JustSnipe Lead Time Info

Adjust Your Lead Time for a More Successful Auction Sniper Experience with JustSnipe

JustSnipe is an auction sniper service that allows its paid members to customize their lead time, also known as buffer time, for a more efficient sniping strategy. By adjusting the bidding time, members can align it with their preferences and needs.

It is a common issue on eBay that many sellers choose to end their auctions at specific minutes of the hour such as :00, :15, :30, and :45, which puts a lot of pressure on eBay servers and can lead to missed snipes. However, JustSnipe's customizable lead time feature can reduce the chances of this happening.

It's worth noting that free members cannot make any adjustments to their lead time, and it is fixed at 8 seconds. 

On the other hand, paid members can set their lead time down to 1 second!, but it's crucial to exercise caution when doing so. A lead time of less than 5 seconds can result in missed snipes due to slow response time on eBay and high network traffic.

With JustSnipe's adjustable lead time feature, members can optimize their bidding strategy and increase their chances of winning auctions.

Please note that the actual bidding time and lead time may vary slightly due to the internal logic of the program, which can result in a margin of error of +/- 2 seconds or more. The lead time provided is meant to serve as a reference point for our users and may not always reflect the exact timing of the bid.

To set default lead time, simply follow these easy steps:

1. Log in to your JustSnipe account.
   
   
2. Click on the setup icon (a gear icon) located on the top-right corner of the page. Alternatively, you can click on this link.
   
   
3. Scroll down until you find the "Default Lead Time" pull-down menu choose the lead time according to your preference.
   

JustWatch - The Ultimate Auction Tracking and Sniping Feature

JustSnipe is the ultimate tool for online auction enthusiasts, offering a range of powerful features to help you get the best deals possible. One of these features is JustWatch, which allows you to add auctions to an online watch list and easily schedule sniping afterwards. With JustWatch, you'll never miss an auction again!

The best part? JustWatch can also import your current watching items on eBay in just a few clicks, making it easier than ever to keep track of your favorite items. 

To use this feature, you'll need to create a JustSnipe account. Once you're logged in, simply click on JustWatch from the left-panel menu to go to the JustWatch page. From there, click on the "Import eBay Watch List to JustWatch" icon located on the top portion of the main page.

 

A popup window will appear, prompting you to confirm that you want to import your eBay watch list. Click "YES, IMPORT EBAY WATCH LIST" to begin the import process. It may take a few seconds to import your list, especially if you have a large number of items. Please note that only "Active Auctions" can be imported.

JustWatch is available to all JustSnipe users, with a free membership allowing you to track up to 30 items and the value membership providing unlimited tracking. Start using JustWatch today to take your online auction game to the next level! 

 

 

 

 

Why didn't I win the auction?

What happened to my earlier snipe that should have won, but did not.

If you have experienced a situation where you believe that your snipe should have won but did not, there are a few possible reasons for this outcome.

Firstly, it's essential to understand that eBay's bid increment rules may have affected your bid. eBay sets a minimum bid increment for each item, which determines the minimum amount that bids must be raised by. If your maximum bid did not meet the next minimum bid increment, your bid may not have been accepted, resulting in a "Bid too low" message. 

 

eBay’s bid increment rules:

http://pages.ebay.com/help/buy/bid-increments.html

http://pages.ebay.co.uk/help/buy/bid-increments.html

Secondly, it's possible that you may have received an NPB (Non-Paying Bidder) warning or failed to make payment to eBay in the past, which could have led to your bid being rejected.

It's also worth noting that eBay's system is not perfect, and technical glitches can occur, leading to unexpected outcomes. However, these instances are rare, and eBay typically works hard to ensure that their system operates fairly and transparently.

If you believe that none of the above reasons apply, you may want to contact eBay customer support for more information and assistance in understanding why your snipe did not win. They may be able to provide more details about the outcome of your bid and offer guidance on how to avoid similar issues in the future.

 

 

 

 

Network Problems on Multiple Servers

 On October 4, 2022, JustSnipe experienced intermittent network problems on multiple servers in our network. The issue occurred between 01:00 - 08:00 (Pacific time). 

• Some snipes that ended during the above time may fail with error #2000. 
• Some customers may not be able to sign in. 

 As of now, the issue has been resolved by the network provider. 

We are sorry for the inconvenience that may have caused.

Thank you, 

JustSnipe Support

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JustSnipe Email Notification

Get Notified When Your Max Bid is Below Current Price with JustSnipe

Don't miss out on winning an auction on eBay! With JustSnipe's notification feature, you can receive email alerts every hour when your max bid is below the current price of a particular auction. This feature is exclusively available to customers in the "Value Membership Plan" and can help reduce the risk of being outbid.

 

To turn on/off this feature, simply follow these easy steps:

1. Log in to your JustSnipe account.
   
   
2. Click on the setup icon (a gear icon) located on the top-right corner of the page. Alternatively, you can click on this link.
   
   
3. Scroll down until you find the "Email Notification" switch and toggle it on or off according to your preference.

 

 

How to upgrade account to the "Value Membership Plan".

In order to upgrade to the "Value Membership Plan", we require a monthly subscription payment. JustSnipe accepts PayPal.

You can upgrade your account from the "Free Membership Plan" to the "Value Membership Plan" by:

1. Sign in to JustSnipe at

https://justsnipe.com/signin

 

2. Once you are signed into your JustSnipe account, click on the "Gear" icon to the top right side of your screen.

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3. Click "Settings".

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4. You will be redirected to the "Settings" page. 

5. Click the red "UPGRADE" button in the "Membership Plan" section.

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6. After you click the red "UPGRADE" button, it will redirect you to the PayPal page.

 

 

7. Follow PayPal instructions.