Monday, May 10, 2004

Re-schedule the re-schedule Hardware Upgrade to May 11th

We have scheduled the last upgrade on May 10th but no upgrade occured during that period.

We will need to perform a hardware upgrade and maintenance to our database server on May 11th 2004 around 2:45 AM to 5:00 AM.


This maintenance will cause a temporary outage during that time. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame will not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Wednesday, May 05, 2004

Re-Scheduled Hardware Upgrade on Monday 10th May 2004

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UPDATE: NO MAINTENANCE OR UPGRADE OCCURED. ALL BIDS WERE EXECUTED AS NORMAL.
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As we have annonced earlier that we would have multiple upgrades on May 5 and May 6, unfortunately the hardware vendor could not deliver the package on time. All of the planned downtime during May 5th and May 6th did not occur.

Currently we have the package and ready to perform the upgrade again on Monday 10th May 2004 (00:50 - 03:00 PDT)

This maintenance will cause a temporary outage during that time. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame will not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Tuesday, May 04, 2004

Scheduled Hardware Upgrade on Wednesday 5th and Thursday 6th May 2004.

JustSnipe will perform a hardware upgrade on our server during:
Wednesday 5th and Thursday 6th May 2004 (01:00 - 03:00 PST)

This upgrade is very important and it will help to improve the performance of our system. This maintenance may cause a temporary outage during that time. Please use caution during this upgrade and these 2-day period.

Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Friday, April 30, 2004

Problem with Database Server: RESOLVED

Update (18:44), the problem has now been resolved. Users can now add, update, and delete snipe as usual. We apologize for any inconvenience that may cause.


Update (15:00), at this moments, users will not be able to schedule, update, or cancel snipe.

Update (12:45 PM), we are rebooting our server to apply the first fix. You may not be able to access some part of our site in the next 10 minutes. We will keep monitor the server. Users are advised to use caution during this time.

Update (12:20 PM), some users may still not be able to schedule, update, or cancel snipe. the sniping process is still working perfectly fine.

From 10:40 AM - 11:12 AM (April 30th), one of our database servers experiences some problem. Some users may received snipe error or unable to update/delete snipe. We have applied the temporary workaround. The problem is now contained and we are working to monitor to resolve this problem. We are sorry for the inconvience.

JustSnipe Support

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Wednesday, April 21, 2004

Difficulty to Register or Make Changes to eBay id/password

We updated our encryption program last night and this new update had a glitch that caused some difficulty when users try to update or register to our site.
The problem has now been solved.
We are sorry for the inconvenience.

JustSnipe Support

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Saturday, April 17, 2004

eBay's Time is Off

Currently ebay's time is a bit slower than the standard Atomic time. Users will see snipe being placed early than usual set time. We will try to apply patch to work around this issue. Sorry for the inconvenience.

JustSnipe Support

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Wednesday, April 14, 2004

Servers Maintenance on Friday 16-Apr-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 16-Apr-2004 (01:00 - 03:00 PST)

JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Wednesday, March 24, 2004

Ebay Intermittent Errors - 03/24/04

From 09:32 to 11:40 PST- 03/24/04 , ebay has experienced intermittent errors or slowness and caused some bid to be delayed or missed. EBay has resolved this issue. For more info visit Community : News : System Status Announcement Board
Thank you.

support@justsnipe.com

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Wednesday, March 17, 2004

Servers Maintenance on Friday 19-Mar-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 19 (01:00 - 03:00 PST)
JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Sunday, March 07, 2004

Ebay's Server Error

From 14:42 - 14:47, ebay servers experienced some internitten site issues and caused bid to be missed and/or error. They have resolved the problem. For more information about ebay's outage, please visit: http://www2.ebay.com/aw/announce.shtml

Thank you.

JustSnipe Support.

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