Sunday, March 12, 2006

Database Server Problem

(22:00) The issue has been resolved since 18:10. There are a few snipe orders that were not executed due to this problem. Numbers of users may receive "Snipe Error" message but their bids were executed without any issue. We apologize for the inconvenience.



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We are experiencing server problem starting from 17:00 of Mar 12th, 2006.We are investigating the issue and will post more details.

Please use cautions some snipes may have not been executed.

JustSnipe Support

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Wednesday, March 08, 2006

Intermittent Network Connection Problem to "Free" members.

Intermittent Network Connection Problem to "Free" members.

Starting from 08:17 - 08:25 of Mar 8th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

The issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Monday, March 06, 2006

eBay Page Format Changed

eBay Page Format Changed: RESOLVED

(18:30:) The issue has been resolved.


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Monday 6th, 2005 12:00, eBay has changed its page format and may cause some users to get the "Invalid Auction Number" or "cannot extract any auction data" Error Message when trying to schedule new snipes.We are working to correct this issue.

All bids are executed as usual. Only new snipe cannot be scheduled. We will post any update soon when the issue has been corrected. We are sorry for any convenience.

JustSnipe Support

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Sunday, March 05, 2006

Network Connection Problem

Network Connection Problem on Jan 5th, 2006

From 11:49 - 12:15, our bid servers experienced connectivity issue with the backbone network system that results in missing bid during this time frame. The connectivity issue was intermittent and does not affect all bids. The problem seems to be corrected by itself. We are sorry for the inconvenience.

JustSnipe Support

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Friday, March 03, 2006

Intermittent eBay Server Issue

Intermittent eBay Server Issue on Mar 3rd, 2005

Connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically throughout the day.

Most of the problems seem to occur to auction in Clothing, Shoes and Accessories category.

We will continue to monitor this issue and will post more update.

JustSnipe Support

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Friday, February 24, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 13:20 - 13:36 of Feb 24th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

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Monday, February 20, 2006

Scheduled Maintenance for 00:01 - 03:00 of Wednesday February 22nd 2006

Scheduled Maintenance for 00:01 - 03:00 of Wednesday February 22nd 2006

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 of Wednesday February 22nd 2006 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using online auction sniper -- JustSnipe.

JustSnipe Support

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Thursday, February 16, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 18:35 - 18:40 of Feb 16th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

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Sunday, February 12, 2006

eBay Connection Problem

eBay Connection Problem

There have been brief intermittent connection problems to eBay servers on Feb 12th (08:32 - 08:35, 10:45 - 10:47, and 12:04 - 13:00)

During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue has been resolved.

JustSnipe Support

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Thursday, February 09, 2006

Server Problem

(11:00) The issue has been resolved since 9:30 AM. There are a few snipe orders that were not executed due to this problem. Numbers of users may receive "Snipe Error" message but their bids were executed without any issue. We apologize for the inconvenience.



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We are experiencing server problem starting from 6:48 AM of Feb 9, 2006.
We are investigating the issue and will post more details.

Snipes may have not been executed.

JustSnipe Support

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