Tuesday, April 18, 2006

Emergency Network Maintenance

Emergency Network Maintenance for 04:00 - 0500 of April 18th 2006

JustSnipe will perform netowrk maintenance starting around 04:00 - 0500 of April 18th 2006 (Pacific Time), to optimize our infrastructure.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Sunday, April 16, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 2:30 of Apr 16th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Thursday, April 13, 2006

Emergency Hardware Maintenance

Emergency Hardware Maintenance for 23:00 of April 13th - 05:00 of April 14th 2006

JustSnipe is performing servers maintenance starting around 23:00 of April 13th - 05:00 of April 14th 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Thursday, April 06, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.


The network connection problem has been resolved.


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Update (09:36), The problem started again around 07:00. We are working to find a solution to this issue.

The issue happened sporadically and caused problem mainly to users in the free plan.

We will post more details soon.



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Starting from 1:10 of Apr 6th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Sunday, March 19, 2006

Intermitten Network Connection Problem

Intermitten Network Connection Problem

We had an intermitten network problem between 10:55 - 11:35 Mar 19th 2006. Some users may experience "Internal Page Error" and some bids may be lost or missing during this period with "Snipe Error" message. Upstream network providers have been contacted.

At this moment, the problem has been corrected.
Though, please use caution for next 12 hours.
We are sorry for the inconvenience.

JustSnipe Support

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Sunday, March 12, 2006

Database Server Problem

(22:00) The issue has been resolved since 18:10. There are a few snipe orders that were not executed due to this problem. Numbers of users may receive "Snipe Error" message but their bids were executed without any issue. We apologize for the inconvenience.



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We are experiencing server problem starting from 17:00 of Mar 12th, 2006.We are investigating the issue and will post more details.

Please use cautions some snipes may have not been executed.

JustSnipe Support

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Wednesday, March 08, 2006

Intermittent Network Connection Problem to "Free" members.

Intermittent Network Connection Problem to "Free" members.

Starting from 08:17 - 08:25 of Mar 8th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

The issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Monday, March 06, 2006

eBay Page Format Changed

eBay Page Format Changed: RESOLVED

(18:30:) The issue has been resolved.


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Monday 6th, 2005 12:00, eBay has changed its page format and may cause some users to get the "Invalid Auction Number" or "cannot extract any auction data" Error Message when trying to schedule new snipes.We are working to correct this issue.

All bids are executed as usual. Only new snipe cannot be scheduled. We will post any update soon when the issue has been corrected. We are sorry for any convenience.

JustSnipe Support

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Sunday, March 05, 2006

Network Connection Problem

Network Connection Problem on Jan 5th, 2006

From 11:49 - 12:15, our bid servers experienced connectivity issue with the backbone network system that results in missing bid during this time frame. The connectivity issue was intermittent and does not affect all bids. The problem seems to be corrected by itself. We are sorry for the inconvenience.

JustSnipe Support

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Friday, March 03, 2006

Intermittent eBay Server Issue

Intermittent eBay Server Issue on Mar 3rd, 2005

Connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically throughout the day.

Most of the problems seem to occur to auction in Clothing, Shoes and Accessories category.

We will continue to monitor this issue and will post more update.

JustSnipe Support

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