Sunday, July 08, 2007

Intermittent Network Connection Problem

Intermittent Network Connection Problem.

Starting from 17:56 - 18:04 of July 8th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan. Please use cautions during this period. We will be monitoring any problem in the next 12 hours.

Sorry for any inconvenience.

JustSnipe Support

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Thursday, July 05, 2007

Emergency Hardware Maintenance on 00:00 - 01:30 July 6, 2007

Emergency Hardware Maintenance on 00:00 - 01:30 July 6, 2007

JustSnipe is performing servers maintenance starting around 00:00 - 01:30 July 6, 2007 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Tuesday, June 05, 2007

eBay Server Problem

eBay Server Problem

From 04:45 - 05:00 (Pacific) June 5th 2007, eBay expereinced connectivity issues and caused all bids during this time frame to be missing. It appears that eBay has corrected the issue. Though, we will keep monitoring the connectivity and will post if there is any update.

JustSnipe Support

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Friday, May 25, 2007

Emergency Hardware Maintenance for 00:50 - 01:30 May 25, 2007

Emergency Hardware Maintenance for 00:50 - 01:30 May 25, 2007

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 00:50 - 01:30 May 25, 2007 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Wednesday, May 23, 2007

Intermittent Network Connection Problem

Intermittent Network Connection Problem.

Starting from 01:05 - 06:45 of May 23th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.The issue happened sporadically and caused problem mainly to users in the free plan and some members in the paid plan. Please use cautions during this period. We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Thursday, April 26, 2007

Network Connection Problem

Network Connection Problem

As of 8:00, the issue has been resolved.
There was no snipe failure due to this connection problem.

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Starting from 6:35 4/26/2007, our web server experience network connection issue with one of database server and caused "Temporary Internal Error" message.

We are investigating the issue and migrating some of the connections to another database server.

Users may still receive this error message "Temporary Internal Error" while trying accessing parts of our site.

This issue does not cause any problem with your auction sniper execution.
We will post more update shortly.

JustSnipe Support
http://www.justsnipe.com
Auction Sniper

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Sunday, April 01, 2007

Problems with Database Server

Problems with Database Server

From 11:45 - 13:00, a database server had synchronization issues that caused new schedule snipe not showing up. The problem has been fixed.

All bids have been executed without any issue.
The problem only occurred to the displaying data.

JustSnipe Support

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Friday, March 30, 2007

Intermittent Problems with Database Server

Intermittent Problems with Database Server

Update 02:00. Our engineer has corrected the issue. All systems are working as normal.

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Starting from 0:04 3/30/2007, one of our database servers experienced synchronization issue and caused some data to be displayed in error. We are working to correct the issue.Most of bid orders have been executed without any issue. There are a few number of bid orders that are not being placed. We will post more update shortly.

JustSnipe Support

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Sunday, February 18, 2007

Emergency Hardware Maintenance for 03:00 - 03:30 of Feb 18, 2007

Emergency Hardware Maintenance for 03:00 - 03:30 of Feb 18, 2007

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 03:00 - 03:30 of Feb 18, 2007 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support =====

Saturday, February 10, 2007

Emergency Hardware Maintenance for 22:00 - 23:00 of Feb 10, 2007

Emergency Hardware Maintenance for 22:00 - 23:00 of Feb 10, 2007

JustSnipe is performing servers maintenance starting around Emergency Hardware Maintenance for 22:00 - 23:00 of Feb 10, 2007 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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