Showing posts with label news. Show all posts
Showing posts with label news. Show all posts

Thursday, March 31, 2022

System Maintenance 00:00 - 3:00 04/01/2022

 

We’ll be doing brief maintenance on our server beginning at 00:00 to 03:00 04/01/2022 (Pacific Time). During the maintenance, JustSnipe may become slower or unresponsive. 

If you have active snipe during this time, it may not be executed and you may lose that auction. Certain parts of our website will not be accessible and may display "Temporary Error" message. 

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Friday, January 28, 2022

System Maintenance 00:00 - 3:00 01/28/2022

 

We’ll be doing brief maintenance on our server beginning at 00:00 to 03:00 01/28/2022 (Pacific Time). During the maintenance, JustSnipe may become slower or unresponsive. 

If you have active snipe during this time, it may not be executed and you may lose that auction. Certain parts of our website will not be accessible and may display "Temporary Error" message. 

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Tuesday, October 19, 2021

System Maintenance 00:00 - 3:00 10/22/2021

 

We’ll be doing brief maintenance on our server beginning at 00:00 to 03:00 10/22/2021 (Pacific Time). During the maintenance, JustSnipe may become slower or unresponsive. 

If you have active snipe during this time, it may not be executed and you may lose that auction. Certain parts of our website will not be accessible and may display "Temporary Error" message. 

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Thursday, September 23, 2021

System Maintenance 00:00 - 3:00 09/24/2021

We’ll be doing brief maintenance on our server beginning at 00:00 to 03:00 09/24/2021 (Pacific Time). During the maintenance, JustSnipe may become slower or unresponsive. 

If you have active snipe during this time, it may not be executed and you may lose that auction. Certain parts of our website will not be accessible and may display "Temporary Error" message. 

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Saturday, July 31, 2021

System Maintenance 00:00 - 3:00 08/06/2021

We’ll be doing brief maintenance on our server beginning at 00:00 to 03:00 08/06/2021 (Pacific Time). During the maintenance, JustSnipe may become slower or unresponsive. 

If you have active snipe during this time, it may not be executed and you may lose that auction. Certain parts of our website will not be accessible and may display "Temporary Error" message. 

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Wednesday, March 24, 2021

System Maintenance 00:00 - 3:00 03/26/2021

 

We’ll be doing brief maintenance on our server beginning at 00:00 to 03:00 03/26/2021 (Pacific Time). During the maintenance, JustSnipe may become slower or unresponsive. 

If you have active snipe during this time, it may not be executed and you may lose that auction. Certain parts of our website will not be accessible and may display "Temporary Error" message. 

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Saturday, March 20, 2021

Network Problems on Multiple Servers

 On March 19, 2021, JustSnipe experienced intermittent network problems on multiple servers in our network. The issue occurred between 01:00 - 02:00 and again between 17:00 - 17:30 (Pacific).

  • Some snipes that ended during the above time may fail with error #8. 
  • Some customers may not be able to sign in. 

As of now, the issue has been resolved. However, as precaution, we will perform emergency maintenance between 01:00 - 03:00 (Pacific) of March 20, 2021. 

We are sorry for the inconvenience that may have caused.

Thank you, 

JustSnipe Support

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Thursday, March 11, 2021

System Maintenance 00:00 - 3:00 03/11/2021

 

We’ll be doing brief maintenance on our server beginning at 00:00 to 03:00 03/11/2021 (Pacific Time). During the maintenance, JustSnipe may become slower or unresponsive. 

If you have active snipe during this time, it may not be executed and you may lose that auction. Certain parts of our website will not be accessible and may display "Temporary Error" message. 

We are sorry for the short notification and thank you for your patience.

JustSnipe Support

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Sunday, February 07, 2021

Browser Extension Error -50003 ReferenceError

 Some users may receive error message when clicking on JustSnipe browser extension (add-on).

"Error -50003 ReferenceError: listvalue_debug is not defined" 


This is a known bug in version 1.8.7 for users related to Snipe Group. The issue has now been fixed in version 1.8.8.
However it may take about a week for Google to review the code and approve the new release (version 1.8.8).
 

 

Workaround: 

We have 2 workarounds for this issue. 



#1 Create an empty Snipe Group. 

1.1 Open a new tab and visit this page
https://m.justsnipe.com/group/create 

1.2 Enter group name in "Group Name" input box.
Any name will do.

1.3 Click "SAVE" button.

** You do not need to use or add item in this Snipe Group.
It is just a workaround to get rid of the error message. **

But if you are curious about the Snipe Group, visit this page for details.
https://blog.justsnipe.com/p/snipe-group-mobile-app.html


#2 Use Firefox Add-on. 

2.1 Visit
https://addons.mozilla.org/en-US/firefox/addon/justsnipe-ebay-auction-sniper/

2.2 And click "Add to Firefox" button.

2.3 You can use the extension (addon) on Firefox the same way you use on Chrome.

** Firefox reviewing process is faster than Chrome.
At the moment the extension on Firefox is now 1.8.8 which fix this bug. **


 

We apologize for the inconvenience. If you still have any questions, feel free to send us an email at support@justsnipe.com. We will happy to assist.
 

Thank you, 

 

JustSnipe Support

 

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Tuesday, February 02, 2021

Connectivity Issue with JustSnipe

We are experiencing connection issue with main JustSnipe server starting from 19:45 - 20:10 of February 2, 2021. The issue is now resolved but we will be investigating the problem and will update when new information occurs.

You can still access your account using other servers at 
https://m.justsnipe.com

We are sorry for the inconvenience.

Thank you,

JustSnipe Support

Tuesday, December 22, 2020

Auction Price is Not Updating

 In the past couple of days, the automated price check has experienced issues with its internal function. We are working on this issue and will post update when it is fixed. 

Sorry for the inconvenience. 

Thank you, 


JustSnipe Support


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Tuesday, December 01, 2020

New JustSnipe! Button Interface

 We have updated JustSnipe! button interface and incorporated its backend with JustSnipe mobile (https://m.justsnipe.com). So, it can provide a better security and warning message when your JustSnipe account needs critical information for bidding.

 


However if you CANNOT add new snipe and receive error messages such as Error -20002, -20003, -20004, or 17470; then you will need to re-authorize eBay Security Token

Visit this page for instructions:
https://blog.justsnipe.com/p/ebay-security-token.html 

If you have questions, feel free to contact us at
support@justsnipe.com 


Thank you,

JustSnipe Support


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