Thursday, February 09, 2006

Server Problem

(11:00) The issue has been resolved since 9:30 AM. There are a few snipe orders that were not executed due to this problem. Numbers of users may receive "Snipe Error" message but their bids were executed without any issue. We apologize for the inconvenience.



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We are experiencing server problem starting from 6:48 AM of Feb 9, 2006.
We are investigating the issue and will post more details.

Snipes may have not been executed.

JustSnipe Support

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Saturday, February 04, 2006

Intermitten Network Connection Problem

Intermitten Network Connection Problem

We had an intermitten network problem between 17:58 - 18:02 Feb 4th 2006. Some users may experience "Internal Page Error" and some bids may be lost or missing during this period with "Snipe Error" message. At this moment, the problem has been corrected. We are sorry for the inconvenience.

JustSnipe Support

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Sunday, January 29, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 10:30 - 12:15 of Jan 29th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

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Monday, January 09, 2006

Web Server Scheduled Maintenance

Web Server Scheduled Maintenance from 22:00 on Monday Thursday 12th to 03:00 on Friday Jan 13th 2006

JustSnipe have scheduled web server maintenance starting around 22:00 on Monday Thursday 12th to 03:00 on Friday Jan 13th 2006 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Saturday, January 07, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 03:30 - 06:40 of Jan 7th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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Monday, December 19, 2005

eBay Servers Problem

eBay Servers Problem

For more information about this outage, please visit the following page on ebay for details:
http://www2.ebay.com/aw/announce.shtml
http://www2.ebay.com/aw/core/200512190625281.html



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Starting from 5:20 of 12/19/2005, some of eBay's servers experienced time-out issue. Connections from our multiple-server locations confirmed that the issue was on eBay's network.

The issue still persists. Some users who had snipes scheduled during the time may receive "Snipe Error" and "Auction Ended" message in their snipe result.

We will post more update as soon as eBay has corrected this issue.

JustSnipe Support

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Web Server Scheduled Maintenance from 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005

Web Server Scheduled Maintenance from 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005

JustSnipe have scheduled web server maintenance starting around 22:00 on Monday Dec 19th to 03:00 on Tuesday Dec 20th 2005 (Pacific Time), to update a network system. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.This update will occur only to the web server, not the bid server. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Tuesday, December 06, 2005

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 04:06 of Dec 6th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Sunday, December 04, 2005

Network Connection Problem on Dec 4th, 2005

Network Connection Problem on Dec 4th, 2005

From 17:57 - 18:04, our bid servers experienced connectivity issue with the backbone network system that results in missing bid during this time frame. The connectivity issue was intermittent and does not affect all bids. The problem seems to be corrected by itself. We are sorry for the inconvenience.

JustSnipe Support

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Saturday, December 03, 2005

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.


Starting from 12:23 of Dec 3rd, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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