Scheduled Hardware Upgrade on Wednesday 5th and Thursday 6th May 2004.

JustSnipe will perform a hardware upgrade on our server during:
Wednesday 5th and Thursday 6th May 2004 (01:00 - 03:00 PST)

This upgrade is very important and it will help to improve the performance of our system. This maintenance may cause a temporary outage during that time. Please use caution during this upgrade and these 2-day period.

Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Problem with Database Server: RESOLVED

Update (18:44), the problem has now been resolved. Users can now add, update, and delete snipe as usual. We apologize for any inconvenience that may cause.


Update (15:00), at this moments, users will not be able to schedule, update, or cancel snipe.

Update (12:45 PM), we are rebooting our server to apply the first fix. You may not be able to access some part of our site in the next 10 minutes. We will keep monitor the server. Users are advised to use caution during this time.

Update (12:20 PM), some users may still not be able to schedule, update, or cancel snipe. the sniping process is still working perfectly fine.

From 10:40 AM - 11:12 AM (April 30th), one of our database servers experiences some problem. Some users may received snipe error or unable to update/delete snipe. We have applied the temporary workaround. The problem is now contained and we are working to monitor to resolve this problem. We are sorry for the inconvience.

JustSnipe Support

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Difficulty to Register or Make Changes to eBay id/password

We updated our encryption program last night and this new update had a glitch that caused some difficulty when users try to update or register to our site.
The problem has now been solved.
We are sorry for the inconvenience.

JustSnipe Support

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eBay's Time is Off

Currently ebay's time is a bit slower than the standard Atomic time. Users will see snipe being placed early than usual set time. We will try to apply patch to work around this issue. Sorry for the inconvenience.

JustSnipe Support

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Servers Maintenance on Friday 16-Apr-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 16-Apr-2004 (01:00 - 03:00 PST)

JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Ebay Intermittent Errors - 03/24/04

From 09:32 to 11:40 PST- 03/24/04 , ebay has experienced intermittent errors or slowness and caused some bid to be delayed or missed. EBay has resolved this issue. For more info visit Community : News : System Status Announcement Board
Thank you.

support@justsnipe.com

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Servers Maintenance on Friday 19-Mar-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 19 (01:00 - 03:00 PST)
JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Ebay's Server Error

From 14:42 - 14:47, ebay servers experienced some internitten site issues and caused bid to be missed and/or error. They have resolved the problem. For more information about ebay's outage, please visit: http://www2.ebay.com/aw/announce.shtml

Thank you.

JustSnipe Support.

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New Feature --- "JustWatch" --- An eBay Watch List.

JustWatch. This feature will allow users to add their items into the watch
list and they can decide to snipe it later. It also gives the ability to include
any personalized comments or notes to those watched items. For more details about
this feature and how to use it visit: http://www.justsnipe.com/auctions/tools/justwatch_introduction.asp
Thank you. JustSnipe Support. Try our free
auction sniper =====

Servers Maintenance on Friday 5-Mar-2004 (01:00 - 03:00 PST)

Servers Maintenance on Friday 5 (01:00 - 03:00 PST)
JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Resolved: Changes to eBay pages

On Feb 24, 2004, eBay has made some changes to its page format. These changes may cause an incorrect display of snipe status -- "Snipe Error" -- while those bids were being properly executed. Also it may cause missing snipes to some users. We are working to correct the issue.

Update (21:30): Preliminary workaround has been applied. There should be no missing snipe. We will later apply the secondary patch on Wednesday morning (approx 00:30) and may require a reboot. We will post an update again when the process is done.

Update (00:27 2/25/2004): We have sucessfully updated and rebooted our server. The issue has been resolved.

Thank you.

JustSnipe Support

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Resolved: Intermitten Network Delayed

Approximately 14:00 - 14:11 PST 02/23/2004, our server experienced intermitten network delayed when trying to connect to eBay and may cause inaccessible to our member's area, difficulty when scheduling/updating snipes, and missing snipes. The problem has now been resolved. Sorry for any inconvenience.

JustSnipe Support

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Reminder: Servers Maintenance on Friday 13 (01:00 - 03:00 PST)

As we have announced earlier, on Thursday 12 (00:15 - 00:45 PST) and Friday 13 (01:00 - 03:00 PST), JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your snipe during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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UPDATE: Server Outage

(9:57pm) All system is now working fine.

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Update: The web server outage was starting around 4:45pm to 6:00pm Pacific, during this period all bids were being executed as normal. Then the outage was spreading to our DNS server and cause a brief downtime and snipe error from 6:15pm - 6:35pm Pacific.

Also there have been some reports to eBay viewing item as well. For more information about ebay system status visit eBay Announcements Board.


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(05:45pm) Currently our web server is experiencing network outage. Users may not be able to connect through our web interface. But our database and sniping server is working fine. All scheduled bids are being executed as normal. Sorry for the inconvenience.

JustSnipe Support
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New Feature --- "JustWatch" --- An eBay Watch List.

Today, we just add a new feature -- JustWatch. This feature will allow users to add their items into the watch list and they can decide to snipe it later. It also give the ability to include any personalized comments or notes to those watched items.
For more details about this feature and how to use it visit: http://www.justsnipe.com/auctions/tools/justwatch_introduction.asp

Thank you.

JustSnipe Support.
Try our free auction sniper
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Servers Maintenance: Thursday 12 (00:15 - 00:45 PST) and Friday 13 (01:00 - 03:00 PST)

On Thursday 12 (00:15 - 00:45 PST) and Friday 13 (01:00 - 03:00 PST), JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your snipe during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Lead Time (Buffer Time) can be adjusted to 1 Second

We will TEMPORARY allow users (paid members) to adjust their lead time down to 1 second before auction ends. Please note that the possibility of missing snipe caused by network delayed or slowness is greater when the lead time is set below 5-6 seconds. We will evaluate the result and determine if this can be a permanent solution.

From what we have tested, snipes are being placed correctly but often times our redundant servers (backup) have a tendency of missing snipe when using any lead time below 3 seconds. Please use your caution when trying to adjust lead time below 5 second.

Thank you.

JustSnipe Support
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Brief Maintenance Feb 6, 2004

We will perform a brief server maintenance on Feb 6 2004 4:00 AM Pacific. Users may experience internal page error, snipe error, or difficulty accessing your account. Please use caution if you need to place your snipe during this period. Thank you for using JustSnipe.com

JustSnipe Support
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No email Response from Support?

If you have sent us an email to support@justsnipe.com and still receive no response back from us in 24-48 hours.

Please re-send your email again with a proper email address. We have recieved a lot of bounced back email when we tried to reply.

Thank you.

JustSnipe Support.

System Maintenance at JustSnipe 1/30/2004

On Friday 30, January 2004 1:00 - 3:00 AM Pacific, JustSnipe will perform a system maintenance to our database servers in order to improve the performance of the sniping software. During this time, some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your snipe during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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JustSnipe Service Announcement

System Maintenance at JustSnipe

On Friday 23, January 2004 1:00 - 3:00 AM Pacific, JustSnipe will perform a system maintenance to our database servers in order to improve the performance of the sniping software. During this time, some users may experience intermittent slowness, internal page error, snipe error, or unable to access your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your sniping during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Reminder: Using email as ebay id may generate error

Users who use email address as their ebay id may receive a message "eBay id/password invalid" in their "Ended Auctions" page. Please follow the instruction in this article.
http://www.justsnipe.com/auctions/kbase/content_by_cat.asp?contentid=139

Also, we encourage new users to read through our guided article on how to use JustSnipe for the first time, you can find it here:
http://www.justsnipe.com/auctions/kbase/content_by_cat.asp?contentid=157


Community : News : General Announcement Board: "Email Address Transition to User ID & Limiting Sign In with Email Addresses"

Network Outage

Approximately 7:45 PM - 8:20 PM we experienced a network outage at our colocation facility that resulted in inaccessible to our member's area and missing snipes. The situation is now contained but still under careful watched. We apologize for the inconvenience.

JustSnipe Support

JustSnipe - FREE eBay auction sniper software offers free snipe every week

UPDATE: System Maintenance at JustSnipe

Update: The maintenance process is extended to 3:25 AM Pacific. Sorry for the inconvenience. Thank you.

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On Friday 16, January 2004 1:00 - 3:00 AM Pacific, JustSnipe will perform a system maintenance to our database servers in order to improve the performance of the sniping software. During this time, some users may experience intermittent slowness, internal page error, snipe error, or unable to access your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your sniping during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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For more information about our free bid sniper and Service Plans for Auction Sniper at JustSnipe.com

eBay Feedback Checking at JustSnipe

Negative feedback checking feature is now working. For more information about this feature and our auction sniper, visit
eBay Feedback Checking at JustSnipe. Thank you.

JustSnipe Support.

Negative Feedback Checking is Temporary Down

Currently our Negative Feedback Checking feature is down due to changes to a new feedback page. We will be working to correct this issue as soon as possible.
Thank you.

JustSnipe Support.

Adv: Hot Auction Sniper

Automate your auction sniper today to win more of your favorite items on eBay. JustSnipe can save your money by avoiding bidding war. Just try our program today and tell us what you think. Registration made easy through SSL and you will receive free snipes that will be renew every week. Vote for our application.

Ebay Problems: eBay Site Issues

Ebay website is not accessible starting approximately 2:50 PM 1/6/2004. Some parts of eBay website also render inaccessible and cause missing bid. JustSnipe users may experience difficulty signing in to JustSnipe website due to some programs are related to eBay.

For more information on eBay's issue visit:
http://www2.ebay.com/aw/announce.shtml


JustSnipe Support

Archive Database

In the next few days JustSnipe will optimize the performance of database server, we will remove any data that is older than 6 months to an archived database. Once removed, users will not be able to access any related information. The removal process will not affect any current sniping operation.

Thank you for using JustSnipe.com

JustSnipe Support

Update Preference Setting Page Layout

We just make an update to the Preference page layout.

Earlier some users had to scroll down the page in order to update their "Auction Profile", which might confuse with "JustSnipe Profile". We now make an update to this page by displaying both "Auction Profile" and "JustSnipe Profile" on parallel columns.

Thank you for your feedbacks and have a great new year.

JustSnipe Support