Server Reboot to Implement Importing Feature for JustWatch

Around 00:40, June 8th, we are rebooting our servers in order to have the importing feature in "JustWatch" available again. Some users may not bel able to access our site or make changes to bid for a couple minutes but the sniping servers are still working fine.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

We had a brief connection problem to eBay from 12:25 - 12:30 on June 7th. During this time, many connections from our multiple networks to eBay were lost and caused some users to receive "Snipe Error" and "Auction Ended" message. It appears that eBay have corrected this problem. We are sorry for this inconvenience.

JustSnipe Support

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ISP Connection Problem

From 16:25 - 16:30 on June 3rd, our ISP network was intermittently down due to its emergency hardware upgrade. Users may not be able to access certain parts of our site or may get a snipe error message. All systems are restored and functioned after 16:30. We are sorry for any inconvenience.

JustSnipe Support

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System Maintenance on Friday, June 4th (01:00 - 03:00 PDT)

System Maintenance on Friday, June 4th (01:00 - 03:00 PDT)

JustSnipe will undergo a system maintenance and may cause a brief outage. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame may not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Scheduled Hardware Upgrade 12:45 AM - 3:00 AM, May-24-2004

JustSnipe will perform a hardware upgrade during:
Monday 24th May 2004 (12:45 AM - 03:00 AM PST)

This upgrade will help our server to improve the system performance. This maintenance may cause a temporary outage during that time. Please use caution during this upgrade.

Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame will not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Intermittent Error From ISP: Resolved

We had an intermittent error from 10:45 - 12:45 of May 19th. This error caused 'Sniper Error' message or may cause missing bid execution. Our upstream provider had been contacted and they corrected the issue.

Because of the last down time that occurred a couple days ago and this error event, we are adding additional server to reduce any missing bids or snipes. The new bid server should be ready sometime next week. We are sorry for any inconvenience.

JustSnipe Support.

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DNS Server Problem

(19:25) The DNS server problem has now been fixed but we will be monitoring the system.


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(18:50) There is a problem with DNS server. We have notified our upstream provider and they are working to correct this issue.

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Starting from 13:45 of May 17th, our servers experienced some problems with the bid execution process. We are looking into the problem now and trying to find the solution as fast as we can. Further details will be posted when all problems have been resolved.
We apologize for any inconvenience.

JustSnipe Support

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Incorrect Seller's ID (RESOLVED)

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The problem has now been resolved. Users should be able to see the correct seller's id.
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When users are trying schedule snipe, seller's id may not display the correct id. We are working to correct this issue. All sniping process is being executed properly.

JustSnipe Support

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Re-schedule the re-schedule Hardware Upgrade to May 11th

We have scheduled the last upgrade on May 10th but no upgrade occured during that period.

We will need to perform a hardware upgrade and maintenance to our database server on May 11th 2004 around 2:45 AM to 5:00 AM.


This maintenance will cause a temporary outage during that time. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame will not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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Re-Scheduled Hardware Upgrade on Monday 10th May 2004

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UPDATE: NO MAINTENANCE OR UPGRADE OCCURED. ALL BIDS WERE EXECUTED AS NORMAL.
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As we have annonced earlier that we would have multiple upgrades on May 5 and May 6, unfortunately the hardware vendor could not deliver the package on time. All of the planned downtime during May 5th and May 6th did not occur.

Currently we have the package and ready to perform the upgrade again on Monday 10th May 2004 (00:50 - 03:00 PDT)

This maintenance will cause a temporary outage during that time. Some users may experience internal page error, snipe error, or difficulty accessing your account. Some bids that are scheduled during this time frame will not be executed. Please use caution if you need to place your bid during this period. Thank you for using JustSnipe.com

JustSnipe Support.

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