Intermitten Network Connection Problem

Intermitten Network Connection Problem

We had an intermitten network problem between 16:30 - 16:41 Sep 28th 2004. Some users may experience "Internal Page Error" and some bids may be lost or missing during this period. At this moment, the problem has been corrected. We are sorry for the inconvenience.

JustSnipe Support

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Scheduled Maintenance for 22:00 - 23:59 September 28th 2004

UPDATE(1:05 9/28/2004) We experienced some difficulties during the preparation for the maintenance and must postpone the maintenance (9/27/2004) and reschedule to 22:00 of September 28th 2004.
NEW Scheduled maintenance time is 22:00 - 23:59 of September 28th 2004.



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UPDATE(18:30 9/27/2004) We are changing the scheduled time frame from 23:00 to 22:00 of September 27, 2004.
NEW Scheduled time is 22:00 - 23:59 of September 27, 2004


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JustSnipe have scheduled servers maintenance for Monday, 27 September 2004 23:00 - 01:00 (Tuesday) Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We appreicate your patience and thank you for using JustSnipe.com

JustSnipe Support

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Intermittent eBay Connection Problem 10:55 9/24/2004

Intermittent eBay Connection Problem

We had a brief connection problem to eBay from 10:55-11:00 on September 24th. During this time, many connections from our multiple networks to eBay were lost and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem has been corrected. We are sorry for this inconvenience.

JustSnipe Support

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Another eBay Page Format Changed on September 20th 2004

Another eBay Page Format Changed on September 20th 2004

(21:30 9/20/2004) The displayed result of the ended auction may show "Snipe Error" message. This is due to ebay page changes. We will be working to correct the incorrect displayed result. All scheduled snipes have been working fine.



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(21:00 9/20/2004) The problem has been corrrected. All users should be able to schedule new snipes now. If anyone still experiences the below error message, please send us an email with an auction number(s) in question. Thank you.



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(20:00 9/20/2004) eBay has changed its page format and may cause some users to get the "Invalid Auction Number" Error Message when trying to schedule new snipes.

We are working to correct this issue.

"JustWatch" feature will be temporary disabled.
Users will get this error message when trying to add new item to watch list:
ERROR: Completed items cannot be added to your watch list.

All bids are executed as normal.
Only new snipe cannot be scheduled.

We will post any update soon when the issue has been corrected.We are sorry for any convenience.

JustSnipe Support

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Scheduled Web Server Hardware Upgrade on 9/10/2004 10:00 PM Pacific

Scheduled Web Server Hardware Upgrade on 9/10/2004 10:00 PM Pacific

The hardware upgrade is scheduled to begin on Friday evening September 10th at approximately 10:00 PM Pacific. While this upgrade is necessary and will prove beneficial our web site, you may experience approximately 45-60 minutes of downtime as that is the time required to make this hardware change. This upgrade will be done on the web server only. The database and bid server will be working fine.

*** Any scheduled bids will be executed as usual. ***

Users will not be able to acess our site to scheduled new bid, update, or make changes to the current bid during this time frame. Thank you.

JustSnipe Support

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Scheduled Maintenance for 1:00 - 3:00 AM September 10th 2004

JustSnipe have scheduled servers maintenance for Friday, 10 September 2004 1:00 - 3:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We appreicate your patience and thank you for using JustSnipe.com

JustSnipe Support

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Another eBay Page Format Changed Sep 4th 2004

Another eBay Page Format Changed on September 4th 2004


(05:00) The problem may have been temporary ceased but we will keep monitoring the scheduling process.

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(03:00) eBay has changed its page format and may cause some users to get the "Invalid Auction Number" Error Message when trying to schedule new snipes.

We are working to correct this issue.

"JustWatch" feature will be temporary disabled.
Users will get this error message when trying to add new item to watch list:
ERROR: Completed items cannot be added to your watch list.

All bids are executed as normal.
Only new snipe cannot be scheduled.

We will post any update soon when the issue has been corrected.We are sorry for any convenience.

JustSnipe Support

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Server Reboot to Update Snipe Program

Server Reboot to Update Snipe Program


08:05 Sep 3 2004. We are applying updates to our server and require a reboot to the system and may cause the outage to the current scheduled snipes. All bid execution from 08:05 - 08:15 AM will be lost.

JustSnipe Support

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Emergency Reboot

Emergency Reboot

Update 7:24 AM, Rebooting sequence is finished. All operations are working as normal.
Sorry for the inconvenience.

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Update 7:16 AM, All bid executions are resumed to normal from 6:55 AM. But scheduling new snipes, updating snipes, and cancelling snipes will not function until the rebooting sequence is finished for another 60-90 minutes.

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We are doing the emergency reboot to the main bid server and may cause the outage to the current scheduled snipes. All bid execution from 6:45 - 6:55 AM will be lost. We will post more update soon.

JustSnipe Support

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Network Connection Problem with Web Server

Network Connection Problem with Web Server

8/28/04 04:15, the problem has been resolved.

8/28/04 03:30, we experienced network connection lost at the web server facility. Users may receive an error message states that your id is not in our record. The network providers have been notified and they are still working to correct this issue.
All scheduled snipes are executed as normal.