Monday, October 18, 2004

Network Outage

Network Outage: Resolved

(09:20) The network problem has been resolved. At this moment, all operations are returned to normal. Though, some scheduled bids from 09:07 - 09:15 might have been missed due to this outage. We apologize for the inconvenience.


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(09:00) we are experiencing a network outage at our colocation facility that resulted in inaccessible to our member's area and missing snipes. We are investigating the problem and try to find a fix to this issue. We apologize for the inconvenience.

JustSnipe Support

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Monday, October 11, 2004

Bid Execution Error

Bid Execution Error: Resolved

(05:05 10/11/2004) We have located the problem in the main bid server and corrected the issue. All bid executions are resumed to normal. We apologize for any inconvenience.

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Starting at 3:34 10/11/2004, we experienced bid execution error. The problem still persists. We are working to correct this issue. Users will experience missing bid and snipe error. We apologize for the inconvenience.

JustSnipe Support.

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Sunday, October 10, 2004

Importing Watch Item is Temporary Down

Importing Watch Item is Temporary Down

October 10th, 2004 (13:00). Users may not be able to import items from ebay watch list. We are working to correct this issue.

JustSnipe Support

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Tuesday, October 05, 2004

Scheduled Maintenance for 1:00 - 3:00 AM October 8th 2004

JustSnipe have scheduled servers maintenance for Friday, 8 October 2004 1:00 - 3:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We appreicate your patience and thank you for using JustSnipe.com

JustSnipe Support

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Tuesday, September 28, 2004

Intermitten Network Connection Problem

Intermitten Network Connection Problem

We had an intermitten network problem between 16:30 - 16:41 Sep 28th 2004. Some users may experience "Internal Page Error" and some bids may be lost or missing during this period. At this moment, the problem has been corrected. We are sorry for the inconvenience.

JustSnipe Support

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Saturday, September 25, 2004

Scheduled Maintenance for 22:00 - 23:59 September 28th 2004

UPDATE(1:05 9/28/2004) We experienced some difficulties during the preparation for the maintenance and must postpone the maintenance (9/27/2004) and reschedule to 22:00 of September 28th 2004.
NEW Scheduled maintenance time is 22:00 - 23:59 of September 28th 2004.



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UPDATE(18:30 9/27/2004) We are changing the scheduled time frame from 23:00 to 22:00 of September 27, 2004.
NEW Scheduled time is 22:00 - 23:59 of September 27, 2004


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JustSnipe have scheduled servers maintenance for Monday, 27 September 2004 23:00 - 01:00 (Tuesday) Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We appreicate your patience and thank you for using JustSnipe.com

JustSnipe Support

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Friday, September 24, 2004

Intermittent eBay Connection Problem 10:55 9/24/2004

Intermittent eBay Connection Problem

We had a brief connection problem to eBay from 10:55-11:00 on September 24th. During this time, many connections from our multiple networks to eBay were lost and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem has been corrected. We are sorry for this inconvenience.

JustSnipe Support

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Monday, September 20, 2004

Another eBay Page Format Changed on September 20th 2004

Another eBay Page Format Changed on September 20th 2004

(21:30 9/20/2004) The displayed result of the ended auction may show "Snipe Error" message. This is due to ebay page changes. We will be working to correct the incorrect displayed result. All scheduled snipes have been working fine.



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(21:00 9/20/2004) The problem has been corrrected. All users should be able to schedule new snipes now. If anyone still experiences the below error message, please send us an email with an auction number(s) in question. Thank you.



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(20:00 9/20/2004) eBay has changed its page format and may cause some users to get the "Invalid Auction Number" Error Message when trying to schedule new snipes.

We are working to correct this issue.

"JustWatch" feature will be temporary disabled.
Users will get this error message when trying to add new item to watch list:
ERROR: Completed items cannot be added to your watch list.

All bids are executed as normal.
Only new snipe cannot be scheduled.

We will post any update soon when the issue has been corrected.We are sorry for any convenience.

JustSnipe Support

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Friday, September 10, 2004

Scheduled Web Server Hardware Upgrade on 9/10/2004 10:00 PM Pacific

Scheduled Web Server Hardware Upgrade on 9/10/2004 10:00 PM Pacific

The hardware upgrade is scheduled to begin on Friday evening September 10th at approximately 10:00 PM Pacific. While this upgrade is necessary and will prove beneficial our web site, you may experience approximately 45-60 minutes of downtime as that is the time required to make this hardware change. This upgrade will be done on the web server only. The database and bid server will be working fine.

*** Any scheduled bids will be executed as usual. ***

Users will not be able to acess our site to scheduled new bid, update, or make changes to the current bid during this time frame. Thank you.

JustSnipe Support

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Sunday, September 05, 2004

Scheduled Maintenance for 1:00 - 3:00 AM September 10th 2004

JustSnipe have scheduled servers maintenance for Friday, 10 September 2004 1:00 - 3:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We appreicate your patience and thank you for using JustSnipe.com

JustSnipe Support

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