Intermittent Network Problem

Intermittent Network Problem 16:30 - 16:45 (12/04/04)

The issue has been resolved. During that time, most of the snipes orders were routed to another bid servers and were successfully placed on eBay. Though some snipes were not being re-routed on time and caused missing snipes / snipe error. We are sorry for any inconvenience.


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We experienced network problem from 16:30 - 16:45 that might cause missing bid during this time. The issue is now being investigated and watched. More details will be posted.

JustSnipe Support

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Scheduled Maintenance for 2:00 - 4:00 AM December 1st, 2004

JustSnipe have scheduled servers maintenance for Wednesday, 1 December 2004 2:00 - 4:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com

JustSnipe Support

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Emergency Reboot

(18:35) From 17:45 - 18:25, one of the bid servers did not response to send out snipe orders. We had to reboot the system to bring it back to the stable state again. During the time of outage, some bids were not executed and may cause snipe error.

We apologize for any inconvenience.

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(18:00) We are doing the emergency reboot to the main bid server and may cause the outage to the current scheduled snipes. We will post more update soon.

JustSnipe Support

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Scheduled Maintenance for 0:01 - 1:00 AM November 20th 2004

JustSnipe have scheduled servers maintenance for Saturday, 20 November 2004 0:01 - 1:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com

JustSnipe Support

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Scheduled Maintenance for 1:00 - 3:00 AM November 16th 2004

JustSnipe have scheduled servers maintenance for Tuesday, 16 November 2004 1:00 - 3:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com

JustSnipe Support

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Network Connection Problem on Nov 7th, 2004

Network Connection Problem on Nov 7th, 2004

Starting at 16:15, our bid servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. The problem had been intermittently on and off until 19:05. We could re-route some of the bids to another network but some could not.

Although we have recieved a confirmation from our network provider that the issue has been resolved, we are still keeping an eye on this issue. We apologize for the inconvenience.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem on Nov 3rd, 2004.

(18:05) It appears that eBay is back to its normal operation again.

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(17:45) This problem seems to be from eBay servers and its network.
The issue still persists.

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(17:20) From 16:40 - 17:15, we are experiencing ebay connection problem from our servers and may cause some bids to be missed during this time. We are investigating the issue and sorry for the inconvenience.

JustSnipe Support

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Scheduled Maintenance for 1:00 - 3:00 AM November 5th 2004

JustSnipe have scheduled servers maintenance for Friday, 5 November 2004 1:00 - 3:00 AM Pacific Time, to optimize our system.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We appreicate your patience and thank you for using JustSnipe.com

JustSnipe Support

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Ended Auction Displayed Incorrect Result

Ended Auction Displayed Incorrect Result

(00:35) We are temporary adding another bid server for your sniping and the addition server may cause incorrect snipe result displayed in your ended auction page. Your scheduled snipes are executed normally except the short-description result. Please check with ebay auction again for the correct bid result. You may receive this error message for another 3-4 days.

Any users who receives "Snipe Error" result and is not sure if your ebay information that you have with us is accurate or not, please validate your information again.

JustSnipe Support

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eBay Page Format Changed

eBay Page Format Changed on 10/21/04 : Resolved

(18:04) We have issued a temporary fix for this problem and it should resolve this error message. A permarment resolution is being done concurrently and will be applied.


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(15:00) eBay has changed its page format and may cause some users to get the "Invalid Auction Number" Error Message when trying to schedule new snipes.

We are working to correct this issue.

All bids are executed as normal.Only new snipe cannot be scheduled.We will post any update soon when the issue has been corrected.We are sorry for any convenience.

JustSnipe Support

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