Intermitten Web Server Connection Problem on Mar 12th, 2005

Intermitten Web Server Connection Problem on Mar 12th, 2005

From 14:45 - 15:35, our web servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem.

All bid executions from other co-location servers are working fine. Only scheduling new snipes and updating current snipes are affected.

The issue has now been resolved. We are sorry for any inconvenience.

JustSnipe Support
Free Sniper

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Another Emergency Hardware Maintenance for 6:50-7:10 of Mar 11th 2005

Emergency Hardware Maintenance for 6:50-7:10 of Mar 11th 2005

JustSnipe is performing servers maintenance starting around 6:50 to 7:10 of 11 March 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com.

JustSnipe Support

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Emergency Hardware Maintenance for 3:00 - 04:00 of Mar 11th 2005

Emergency Hardware Maintenance for 3:00 - 05:00 of Mar 11th 2005

JustSnipe is performing servers maintenance starting around 3:00 to 04:00 of 11 March 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Scheduled Hardware Maintenance for 22:00 (of Feb 22nd) - 04:00 (of Feb 23rd)

Scheduled Hardware Maintenance for 22:00 (of Feb 22nd) - 04:00 (of Feb 23rd)

JustSnipe have scheduled servers maintenance starting around 22:00 of Tuesday, 22 February 2005 to 04:00 of Wednesday, 23 February 2005 (Pacific Time), to optimize our hardware.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Scheduled Maintenance for Feb 20th & Feb 21st

JustSnipe will be performing maintenances on the following periods:

• Sunday February 20th 00:00 AM - 04:00 AM Pacific Time.
• Sunday February 20th 11:00 PM - 02:00 AM Pacific Time (Monday February 21st).

Users may experience intermittent connection loss or increased latency for a brief period of time and/or during most of the maintenance period users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com

JustSnipe Support

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eBay Page Format Changed 1/25/2005

Update (09:00 1/26/2005), the flux of changes on ebay is still going on but we have applied the new patch that is now working. We expect everything is returning to normal again. Though we will be on the lookout for any changes in the next 12 hours.

We are sorry for any losing bids. This change is unexpected and we have been working hard to find a fix to this problem. Thank you for your understanding.


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Update (5:30 1/26/2005), there have been a flux of changes to the page format. Some bids are getting through but some are not. Please use extreme caution in the next 12 hours. It seems that the earlier patch did not give a good performance. We are working to find a new patch to correct it.


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Update (19:10), a temporary workaround and patch has been applied to the snipe process and, in the mean time, we temporary increase your leading time to compensate with the patch.


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Starting around 17:00, eBay has changed its page format and may cause some users to get the "Snipe Error" Message. Bids may not be placed on ebay. We are working to correct the issue and will post any update soon.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay through out the day on Jan 24th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

Please use caution when placing your snipes today eventhough eBay stated on its announcement board that the issue has been resolved.

JustSnipe Support

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Network Connection Problem on Jan 21st, 2005

Network Connection Problem on Jan 21st, 2005

From 12:05 - 12:54, our bid servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. The problem was caused by the corrupted network router. We could re-route some of the bids to another network but some could not. Although we have recieved a confirmation from our network provider that the issue has been resolved, we are still keeping an eye on this issue. We apologize for the inconvenience.

JustSnipe Support

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Emergency Reboot

Emergency Reboot 1/11/2005 16:40 - 16:50

We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.

JustSnipe Support

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Emergency Reboot

Emergency Reboot 1/5/2005 12:30 - 12:50

(12:30) We are doing emergency reboot to the main bid server and may cause outage to current scheduled snipes.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the inconvenience and the short notice.

JustSnipe Support

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