Network Connection Problem on August 3rd, 2005

Network Connection Problem on August 3rd, 2005

From 1:05 - 1:20, our main database servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. We apologize for the inconvenience.

JustSnipe Support

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eBay Page Format Changed

eBay Page Format Changed: RESOLVED

The issue has been resolved.

If you are still receiving the error message "We cannot process a snipe order for any auction that will be closed in less than 2 minutes" when there are more than 2 minutes left. Please email us the auction number in question. Sorry for the inconvenience.


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eBay has changed its page format and may cause some users to get the "Invalid Auction Number" or "cannot extract any auction data" Error Message when trying to schedule new snipes.

We are working to correct this issue.

All bids are executed as usual. Only new snipe cannot be scheduled. We will post any update soon when the issue has been corrected. We are sorry for any convenience.

JustSnipe Support

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Network Connection Problem on June 29th, 2005

Network Connection Problem on June 29th, 2005

From 20:15 - 21:15, our bid servers experienced connectivity issue with the backbone network system. The upstream providers and the network engineers had been notified and worked to correct the problem. We could re-route some of the bids to another network but some could not. We apologize for the inconvenience.

JustSnipe Support

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Scheduled Maintenance for 00:01 - 03:00 of Friday July 1st 2005

Scheduled Maintenance for 00:01 - 03:00 of Friday July 1st 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 July 1st (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Scheduled Maintenance for 01:00 - 03:00 of Friday June 17th, 2005

Scheduled Maintenance for 01:00 - 03:00 of Friday June 17th, 2005

JustSnipe have scheduled servers maintenance starting around 01:00 - 03:00 June 17th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Web Server Outage

Web Server Outage: RESOLVED

(20:25) The issue has been resolved.


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(20:00) Around 19:45, our web server experienced network outage. Engineers have been notified. We are working to solve this issue as fast as we can. Sorry for any inconvenience.

All bid executions are working fine. Users may not be able to schedule new bids, update, or cancel any current bid.

JustSnipe Support

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Transition to SSL is Completed

Transition to SSL is Completed (11:30 Pacific May 20th, 2005)

We have successfully updated our SSL connection to
https://www.justsnipe.com

On April 2005, we had to move our web server to another location. During the time, parts of our site might not be accessed using SSL connection. Right now, the SSL transition is completed. Users may now access to our site using SSL at https://www.justsnipe.com

If you have found some links that might not be active or cannot access to our site using the above URL, please let us know.

Thank you,

JustSnipe Support

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Snipe Error

Snipe Error: RESOLVED

(update 22:45) The problem with "Snipe Error" result message displayed in the ended auction section seems to be resolved by itself. The auction displayed this error message were from 20:30 - 21:50.

Although the message indicates "Snipe Error", most of the snipe orders were executed fine. Please check the result with eBay auction again. Sorry for any inconvenience.


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Starting around 21:00 of May 12th, we are experiencing "Snipe Error" and may cause missing snipes.

We are investigating the problem and will post more information soon.

JustSnipe Support

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"Invalid Item" message when trying to schedule new snipe

"Invalid Item" message when trying to schedule new snipe due to eBay page format changed: RESOLVED

(May 10th 05:30) The issue has been resolved. If you are still having this problem, try closing all your browser and sign in to JustSnipe again. If the problem still persists, please let us know the auction number in question. Sorry for any inconvenience.


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Starting from 22:00 of May 9th, some users might get an "Invalid Item" message when trying to schedule new snipe. We located the problems and fixed it. The system worked for a few moment but the problem seemed to escalate and still caused problems.

We are working to correct this problem and will post more updates.

The issue impacts only NEW scheduling snipe. Current snipe execution is still working fine.

JustSnipe Support

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Intermittent eBay Connection Problem

Intermittent eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 19:00 - 19:12 of May 4th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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