Thursday, May 11, 2006

Emergency Hardware Maintenance for 01:15 - 02:30 of May 11th 2006

Emergency Hardware Maintenance for 01:15 - 02:30 of May 11th 2006

JustSnipe is performing servers maintenance starting around 01:15 - 02:30 of May 11th 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Wednesday, May 10, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 10:25 of May 10th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We still have not ruled out the cause of this problem and the issue is not completely resolved.
We will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Sunday, May 07, 2006

eBay Server Problem

eBay Server Problem

There has been a brief intermittent connection problem to eBay servers from 10:20 - 12:30 of May 7th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support

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Tuesday, April 18, 2006

Emergency Network Maintenance

Emergency Network Maintenance for 04:00 - 0500 of April 18th 2006

JustSnipe will perform netowrk maintenance starting around 04:00 - 0500 of April 18th 2006 (Pacific Time), to optimize our infrastructure.

Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Sunday, April 16, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.

Starting from 2:30 of Apr 16th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Thursday, April 13, 2006

Emergency Hardware Maintenance

Emergency Hardware Maintenance for 23:00 of April 13th - 05:00 of April 14th 2006

JustSnipe is performing servers maintenance starting around 23:00 of April 13th - 05:00 of April 14th 2006 (Pacific Time), to optimize our hardware.Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com as your auction sniper.

JustSnipe Support

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Thursday, April 06, 2006

Intermittent Network Connection Problem to "Free" members

Intermittent Network Connection Problem to "Free" members.


The network connection problem has been resolved.


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Update (09:36), The problem started again around 07:00. We are working to find a solution to this issue.

The issue happened sporadically and caused problem mainly to users in the free plan.

We will post more details soon.



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Starting from 1:10 of Apr 6th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We have reset the bid server and the issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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Sunday, March 19, 2006

Intermitten Network Connection Problem

Intermitten Network Connection Problem

We had an intermitten network problem between 10:55 - 11:35 Mar 19th 2006. Some users may experience "Internal Page Error" and some bids may be lost or missing during this period with "Snipe Error" message. Upstream network providers have been contacted.

At this moment, the problem has been corrected.
Though, please use caution for next 12 hours.
We are sorry for the inconvenience.

JustSnipe Support

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Sunday, March 12, 2006

Database Server Problem

(22:00) The issue has been resolved since 18:10. There are a few snipe orders that were not executed due to this problem. Numbers of users may receive "Snipe Error" message but their bids were executed without any issue. We apologize for the inconvenience.



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We are experiencing server problem starting from 17:00 of Mar 12th, 2006.We are investigating the issue and will post more details.

Please use cautions some snipes may have not been executed.

JustSnipe Support

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Wednesday, March 08, 2006

Intermittent Network Connection Problem to "Free" members.

Intermittent Network Connection Problem to "Free" members.

Starting from 08:17 - 08:25 of Mar 8th, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

The issue seems to be resolved. Though, we will be monitoring any problem in the next 12 hours. Sorry for any inconvenience.

JustSnipe Support

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