Intermittent Network Connection Problem

Between 12:50 - 13:10 of 1/17/2011 , connections from our servers were lost /or delayed and caused some users to lose bid and receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during that period. Some users may experience error message ("Sorry, your sign-in id is not in our record ") when signing in to JustSnipe account.

The issue was resolved by itself.

We are sorry for the inconvenience.

JustSnipe Support

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Temporary Site of the Old Interface

As everyone has noticed, we have changed our interface to a new one (after too many years). But for those of you who still like the old one, we still keep the interface temporary at
http://old.justsnipe.com/

Please note that the old interface may contain some bugs and we are not able to fix them at this time.

The new interface might still need more improvements and we welcome your suggestions. Anything that you would like to see, do let us know.

Thank you,


JustSnipe Support
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New Interface Implementation

Correction:
The implemention will be performed on Tuesday 11 January 2011
21:01 - 23:00 Pacific Time.

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We will be implementing new interface to JustSnipe website on Tuesday 12 January 2011 between 21:01 - 23:00. We do not expect any downtime from this implementation.


JustSnipe Support
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New JustSnipe Interface

We are testing the new JustSnipe interface at
http://devsite2.justsnipe.com

Let us know what you think of the design.
Give us some feedback!

We expect to roll out the new interface in the next few weeks.

Thank you,


JustSnipe Support
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Network Connection Problem

Between 18:00 - 19:10 of 9/2/2010 , connections from our servers were lost /or delayed and caused some users to lose bid and receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during that period. Some users may experience error message ("Sorry, your sign-in id is not in our record ") when signing in to JustSnipe account.

The issue was resolved by itself.

We are sorry for the inconvenience.

JustSnipe Support

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Scheduled Hardware Maintenance Monday 23:00 of August 9 - Tuesday 04:00 of August 10, 2010

0:01 8/10/2010 While we are performing the maintenance, users may access our temporary website at

http://xsite3.justsnipe.com/

We will post more info as soon as we can.


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JustSnipe will be performing servers maintenance starting Monday 23:00 of August 9 - Tuesday 04:00 of August 10, 2010 Pacific Time, to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Emergency System Maintenance 23:00 7/22/2010 - 03:00 7/23/2010

JustSnipe is performing system maintenance starting around Thursday 23:00 7/22/2010 - Friday 03:00 7/23/2010 (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during this time may not be executed. Certain parts of our website will not be accessible and may generate "Temporary Error" message.

This maintenance is necessary in order to provide your service with high availability offerings for auction sniper. We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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Importing Watch Item is Temporary Down

7/15/10 18:00, The Importing from eBay Watch Items is now working.


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7/12/10 06:15, Currently "Import" feature is temporary down due to change in eBay page format. We are working to correct the issue.

All sniping functions are working without any problem. Only importing from eBay watch list is not functioned.

We will post more update.


JustSnipe Support

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Scheduled Hardware Maintenance Thursday 23:00 of June 24 - Friday 03:00 of June 25, 2010

JustSnipe will be performing servers maintenance starting Thursday 23:00 of June 24 - Friday 03:00 of June 25, 2010 Pacific Time, to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Some users may experience "missing bid" or "snipe error". Certain parts of our website will not be accessible and may generate "Temporary Error" message.

JustSnipe Support

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Emergency System Maintenance 3:20 - 3:50 6/24/2010

JustSnipe is performing network maintenance starting around 3:20 - 3:50 6/24/2010 (Pacific Time), to optimize our network system. Users will not be able to schedule /add /update /modify /cancel any snipes.

Snipe orders during this time may not be executed. Certain parts of our website will not be accessible and may generate "Temporary Error" message.

This maintenance is necessary in order to provide your service with high availability offerings for auction sniper.We are sorry for the short notification and appreciate your patience.

JustSnipe Support

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