Scheduled Maintenance - 27 October 2023 0:00 AM to 3:00 AM

Quick heads up: we've got some maintenance coming up for our servers on 27 October 2023 0:00 AM to 3:00 AM (UTC-7). JustSnipe might act a bit sluggish during that time, and there's a chance it won't respond as quickly as you're used to.

If you've got snipes in the works during this period, they might hit the snooze button, potentially affecting your auctions. Some parts of our website might also throw some error messages your way.

We know it's a bit last-minute, and we appreciate your understanding.

JustSnipe Support

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Scheduled Maintenance - 22 September 2023 0:00 AM to 3:00 AM

 We've got some exciting news – it's that time again for a little maintenance magic! 🧙‍♂️ On 22 September 2023, between 12:00 AM and 3:00 AM (UTC-7), our servers are getting a bit of a spruce-up.

Now, don't panic if you notice JustSnipe feeling a tad sluggish or giving you the silent treatment during this brief spa session. It's just our servers enjoying a well-deserved break.

If you're planning to snipe some auctions during this downtime, hang on to your bids for just a bit longer. We've hit the pause button, so those snipes might not get executed as swiftly as usual. But don't worry, your treasure hunt is safe with us.

You might see a few error messages pop up on our site during this time. It's all part of the maintenance party!

We're a bit fashionably late with this announcement, but hey, better late than never, right? We're super thankful for your understanding and support as we keep JustSnipe running like a well-oiled machine.

So, mark your calendars for 22 September 2023, from midnight 'til 3 AM (UTC-7), and be ready for JustSnipe to come back even snappier and more fabulous than ever! 💃🎩💻

Stay snipe-tastic! ✌️ 

JustSnipe Support

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Scheduled Maintenance - 18 August 2023 0:00 AM to 3:00 AM

Our servers will undergo maintenance on 18 August 2023 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding.

 

JustSnipe Support

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Scheduled Maintenance - July 21st 0:00 AM to 3:00 AM

 

Our servers will undergo maintenance on July 21st 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Display Issue with Snipe Wins (Update 2023-06-19 08:00)

(Update 2023-06-19 08:00) We have developed a temporary workaround to address the display issue. The workaround enables the correct winning result to be displayed, ensuring that your successful snipes are accurately reflected. The update will only apply to new snipes from 2023-06-19 08:00 UTC-7. 

The cause stems from the time it takes for eBay's system to change the status of the auction. In some cases, the auction status remains active for a longer duration than usual, resulting in the incorrect display of snipe wins.

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We want to inform you about a recent issue regarding the display of snipe wins on JustSnipe. Some customers have reported that their successful snipe wins appear in the "Didn't Win" section, suggesting they lost the auction when they actually won. We want to assure you that this issue does not mean your snipe was not sent to eBay.

Rest assured that this display issue does not reflect a failed snipe or the loss of your winning item. Your snipe was successfully submitted to eBay. Our team is actively working on resolving this discrepancy to ensure accurate results. 

We will post more details when there are updates on this issue. 

We apologize for any inconvenience caused. We appreciate your continued support and trust. For further questions or concerns, please contact support@justsnipe.com 

 

JustSnipe Support

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Scheduled Maintenance - June 16th 0:00 AM to 3:00 AM

Our servers will undergo maintenance on June 16th 0:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Important System Update: Hard Refresh Required

We are excited to announce that our system has just been updated with new features and improvements. However, in order to fully experience these changes, you may need to perform a hard refresh on your browser.

A hard refresh will clear your browser's cache and reload the page from the server.

This ensures that you are viewing the most up-to-date version of our system.

To perform a hard refresh on most browsers, please follow these simple steps:

Windows: Press Shift + Ctrl + F5
Mac: Press Command + Shift + R
Linux: Press Ctrl + Shift + R

To check the current version of the site, please scroll to the bottom of the page, and you will see the version of the page on your system. Our current version is:

v.2.2.6
rel.2023-04-21T09:11:19Z

If the version displayed is different from the above, we recommend clearing your browser cache and restarting your browser. This will ensure that you are accessing the latest version of our site and may resolve the issue.

We apologize for any inconvenience this may cause, but we believe that the benefits of the update will outweigh any temporary inconvenience.

Thank you for your patience and understanding. If you have any questions or concerns, please don't hesitate to reach out to our support team.

 

JustSnipe Support

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Scheduled Maintenance - April 21st 0:00 AM to 3:00 AM

Our servers will undergo maintenance on April 21st 0:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Scheduled Maintenance - March 22nd 2:00 AM to 4:00 AM (02:00 - 4:00 03/22/2023)

 Our servers will undergo maintenance on March 22nd 2:00 AM to 4:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Scheduled Maintenance - March 10th 12:00 AM to 3:00 AM (00:00 - 3:00 03/10/2023)

Our servers will undergo maintenance on March 10th 12:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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